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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Still waiting for my order, email is bouncing back calls are going straight to voicemail.

Valorada con 5 estrellas sobre 5

GLAD TO SUPPORT AN INDEPENDENT LOCAL BUSINESS : After puffing up Turners Hill ⛰️ stuck in the wrong gear ⚙️ on a group ride. BEN, the owner was a Lifesaver 🛟 to get my 🚲 gear cable swiftly fixe... Ver más

Valorada con 5 estrellas sobre 5

I would just like to say how helpful and efficient Ben has been recently and would recommend him at Leeli cycles to look after your bicycles too! After a collision with a van near his shop, he took gr... Ver más

Valorada con 1 estrellas sobre 5

I ordered a set of tyres from here only for them to tell me they were out of stock after taking payment, they offered to get me something similar but I heard nothing from them for weeks. I then reques... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Centro comercial outlet
  4. Parking para bicicletas
  5. Portabicicletas
  6. Servicio de alquiler de bicicletas
  7. Tienda de reparación de bicicletas

Escrito por la empresa

Cycle Café, Bike Shop, and Repairs in Turners Hill Est. 2014 The First Bike shop in Turners Hill for over 40 years - Be our Guest! At leeli cycles, we want all of our visitors to feel at home... Eat, Drink and be Merry! We sell Organic Vegan Flapjacks, and many drinks: Chilled Buxton Still Water, Chilled Red Bull, Herbal Teas, Instant Coffees, Bournville & Horlicks Hot Chocolates, Tassimo Coffees and Cadbury Hot Chocolates, Alpro Soya & Lactose Free milk substitites, Robinsons Fruit Squash, Hi5 ZERO Hydration Tabs & Powder Sachets Relax on our concourse Picnic Table, or warm up inside on our comfy seating. To keep you occupied and connected, we have Free Wi-Fi internet access and USB charging points, plenty of card games, books, maps and travel guides, and product catalogues too. London to Brighton Riders, You are halfway there! If you are riding to Brighton, take a break here, because you are exactly halfway, and you just climbed 400 feet in less than 10 minutes! You deserve a small tea break to recover and regain your strength!


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,5

Todas las opiniones

(60)

0 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant customer service

I'm so thankfully I found this shop online. I had been sear hing for about 2 weeks for a bike and nothing. Ben did everything he could to find a bike for me, and I'm very happy with the bike he suggested. It came really quick aswell considering I was thinking it would be longer. I highly recommend this shop. 🙂

25 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

I ordered Tannus Aither 1.1 tyres from Leeli cycles. The price was very competitive and delivery was quick. I'm happy with my purchase. Thank you.

9 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Helpful and efficient

The bike I ordered was out of stock and Ben at Leeli Cycles was extremely efficient in locating another one and arranging prompt delivery. He also replaced the existing seat post with a different one of my choosing and this was included in the delivery.

1 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service

Fast dispatch, fully tracked delivery.

11 de diciembre de 2019
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

Thank you, Paul!

Valorada con 5 estrellas sobre 5

Good price

Good price, quick delivery.

24 de septiembre de 2019
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

Many Thanks!

Valorada con 5 estrellas sobre 5

My name is Milen Valkovski

My name is Milen Valkovski. I work as a courier in London for Stuart. I bought airless solid tires from an online shop and am extremely pleased with the airless solid tires . I recommend to everyone especially if you are on a long bike ride, you will have to make inhuman efforts. Online shop is very fast with delivery. I'm considering ordering another product from him.

4 de septiembre de 2019
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

Great to hear that Tannus Airless Tyres make great tyres for courier bikes!
No more punctures, yay! We also now sell Tannus Armour, inserts for normal tyres that give all round protection of the tube.

Valorada con 5 estrellas sobre 5

Business Done.

I paid for 2 tyres. They sold them and arrived👍🏼

22 de agosto de 2019
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

Many Thanks Andy!

Valorada con 5 estrellas sobre 5

Made an enquiry

Made an enquiry by email and I received a prompt response. I look forward to visiting the stores and making a purchase

5 de agosto de 2019
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

Hi Stuart, Many Thanks! Look forward to seeing you at the shop!

Valorada con 4 estrellas sobre 5

Admin Could Be Better But Satisfied Overall

When I tried to place my order there was a problem with the website but I tried it intermittently from Saturday afternoon until my order was accepted on the following Tuesday afternoon.

My order was acknowledged by email but I had no advice of despatch until the wheel arrived. However, it was well packaged and delivered fairly promptly.

I'm assuming this is a small business, so I understand the difficulty of keeping on top of administration. The bottom line is that I'm pleased with the product, which I hadn't been able to source elsewhere.

9 de enero de 2019
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

Thank you for your input and your kind words, you are right this is a small business run just by one person, but I keep a good reputation wherever possible!

Web site wise I have been badly let down by my current web hosts, and will be switching very soon, which means a faster site for all my visitors!

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Courteous, polite, and prompt. Soon remediated discrepancies with an erroneously placed order for an item long since discontinued from production by the manufacturer. Additionally a complimentary gratuity gift was supplied as a gesture of generosity, assuaging what little disaccommodation arose from this minor misunderstanding. Overall, highly recommended.

24 de mayo de 2018
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

I am happy you enjoyed your goodies!
Thank you for a lovely review, and hope to have you back in the future!

Valorada con 2 estrellas sobre 5

I bought a bike online

I bought a bike online, ask for it to be assembled and would pick it up a week later. Arrived a week later to collect the bike, it was still in the box unassembled! If you want good service go to your local bike shop.

23 de marzo de 2018
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

I am very sorry this happened, it was our fault.
This has been addressed and there is now a better system in place to ensure things like this do not happen again.
However I hope you found the bike itself is a joy to use. We are happy to reimburse any cost for assembly if you have a copy of a receipt.

Valorada con 4 estrellas sobre 5

Great item, meh communications

Great item, great price. Less good communications. Only recognition of my order was my PayPal receipt 2 days later and when my new bike tyres showed up at my door.

13 de marzo de 2018
Opinión espontánea
Logotipo de leeli cycles

Respuesta de leeli cycles

I apologise for the lack of communication and delay in receipt. I am unsure why this was but this has been addressed to ensure a better experience from now on

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