LEKKER Bikes Opiniones 

1811
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I got in touch with the lekker team to ask about potentially upgrading my chain to a belt drive. I received a genuinely honest, detailed and personal answer and am surprised that such a small team cou... Ver más

Valorada con 5 estrellas sobre 5

6 jaar oude fiets ; versnelling werkte niet meer. Binnen 24 uur voorstel ontvangen en een dag later was de fiets gerepareerd tegen zeer scherpe prijs. Kom daar maar eens om bij een reguliere fietshand... Ver más

Valorada con 5 estrellas sobre 5

Ich hatte einen Termin zur Probefahrt des "Limited Edition Jordaan GTS", konnte aber auch die anderen Modelle ausprobieren. Ich habe dann tatsächlich das "Limited Edition Jordaan GTS" Bike gekauft und... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Update: nach der negative Bewertung zeigt sich Lekkerbikes sehr Engagiert meine Kundenzufriedenheit wiederherstellen. Sie bemühen sich sehr darum alle Informationen zu holen damit die Probleme auf G... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

The Way We Ride. At LEKKER, we believe in fostering a community of cyclists who embrace the joy of riding and cherish the freedom it brings. Our commitment extends beyond providing premium bikes; it's about cultivating a lifestyle centered around exploration, connection, and wellbeing. Join us in celebrating the beauty of everyday adventures and the simple pleasures found on two wheels. Together, let's ride towards a brighter, more sustainable future, one pedal stroke at a time. Dutch-style bikes born in Australia and raised in Amsterdam that are adapted for international needs and conditions. Perfect for exploring the city streets around the world and heading out further afield, in a way that just makes sense. Since our launch in Australia, 2009, we grew into a market leading eBike brand in Australia with a brand store in Melbourne. Meanwhile we also launched LEKKER in Europe, and currently operating from our hubs in Amsterdam and Berlin. Why, because we love the diversity of markets and get a real kick in finding the ultimate eBike range that excited riders around the globe.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(1811)

278 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Das Fahrrad ist technisch auf einem…

Das Fahrrad ist technisch auf einem sehr alten Stand. Das Licht vorne ist nicht gut durchdacht und blendet andere. Musste über einen 3D Drucker eine eigene Halterung bauen.

4 de diciembre de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Marian,

vielen Dank für dein Feedback.

Es tut uns leid zu hören, dass das Fahrrad und insbesondere das Frontlicht nicht deinen Erwartungen entsprechen. Wir nehmen Anmerkungen wie deine sehr ernst, denn sie helfen uns, unsere Produkte stetig zu verbessern.

Wenn du möchtest, können wir gerne mögliche Lösungen oder Verbesserungen besprechen, damit dein Fahrerlebnis angenehmer wird. Deine Zufriedenheit ist uns sehr wichtig.

Viele Grüße

Dein Lekker Bikes Team

Valorada con 5 estrellas sobre 5

Super service

Super service, ik ben heel goed geholpen door Olga

30 de enero de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Hi Jip,

Thank you for your review! I happy to hear that Olga was super helpful. I will ensure that she sees your review which will for sure brighten her day. Keep enjoying riding.

Kind regards,

Lekker Bikes

Valorada con 5 estrellas sobre 5

Tolles Fahrrad, toller Service

Das Gen3 Jordaan Urban eBike macht richtig gute Laune beim Fahren. Es wurde nahezu im Stück geliefert und so war der Zusammenbau einfach und schnell. Die vorherige Online-Probefahren hat mich bei der Kaufentscheidung bestätigt und ich bin sehr glücklich mit meinem Bike.

28 de noviembre de 2025
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Respuesta de LEKKER Bikes

Vielen lieben Dank für dein tolles Feedback!

Es freut uns riesig zu hören, dass dir dein Gen3 Jordaan Urban eBike so viel Fahrspaß bereitet und dass alles (vom Online-Probefahren bis zur Lieferung und dem schnellen Aufbau) gut für dich gepasst hat. Genau so soll es sein!

Hab ganz viel Freude mit deinem Bike und allzeit gute Fahrt. Wenn du irgendwann Fragen hast oder etwas brauchst, sind wir jederzeit gerne für dich da :)

Valorada con 5 estrellas sobre 5

Attentive service staff

Attentive service staff. Quality job.

28 de noviembre de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi David,

Thanks so much for taking the time to leave a review.

We’re really pleased to hear you found our service attentive and that you’re happy with the work done.

Enjoy the ride, and don’t hesitate to reach out if we can help in the future

The LEKKER Team

Valorada con 4 estrellas sobre 5

Good experience but not amazing

Good experience but not amazing
The only thing that I didn't like is that no one told me that it's strongly suggested after 500Km to come for a checkup. Usually the stores price that in. I discovered that while buying Gazelle for my girlfriend

27 de noviembre de 2025
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Respuesta de LEKKER Bikes

Hi Dmitri,

Thank you for your review! We appreciate your feedback. We will work on communicating that better to riders, when would be most ideal for a service. We hope that the service was however effective and efficient. We look forward to you enjoying your Lekker Bike.

Kind regards,

Lekker Bikes

Valorada con 5 estrellas sobre 5

Everything you need and nothing you don't.

Solid frame and comfortable to ride with everything you need and nothing you don't. Two months riding to and from work each day and I'm loving the bike and very happy with the investment.

25 de noviembre de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Luke,

That’s fantastic to hear, mate. Thanks for the great review. We love that the bike has become part of your daily commute and that it’s delivering exactly what you need.

Wishing you many more smooth rides ahead!

The LEKKER Team

Valorada con 5 estrellas sobre 5

Great service!

Great service!

24 de enero de 2026
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Allard,

Thank you for taking the time to leave us a review! Have a great day.

Kind regards,

Lekker Bikes

Valorada con 5 estrellas sobre 5

Best decision ever

Best decision ever
Service , price and the Bike itself awesome.

10/10
Thanks

26 de noviembre de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Christian, thank you so much for your kind words! We’re happy you’re loving your LEKKER Bike and the service. This is what makes it all worth it! Enjoy every ride!

Valorada con 5 estrellas sobre 5

M'n fiets (Amsterdam Urban) inmiddels…

M'n fiets (Amsterdam Urban) inmiddels bijna een jaar in bezit, en ik heb niets dan lof over deze fiets. Wat een heerlijk ding is het. De aflevering duurde wat langer dan verwacht; blijkbaar werd deze fiets in vanuit Portugal naar Nederland gestuurd, om hier klaargemaakt te worden voor levering. Bij levering bleek dat de koplamp op z'n kop was gemonteerd, maar dit kon ik zelf makkelijk verhelpen. Stevig doos, paar stuks gereedschap erbij. Verder geen onzin. De fiets rijdt ongelofelijk lekker. Hij rijdt geruisloos, schakelt soepel (al is de 2e versnelling te kort) en remt fantastisch. Mooi afgewerkt, goede onderdelen. En: 1 knop om alles te regelen en dus niet afhankelijk van een telefoon. De 'app' van Bafang (de motorfabrikant) kun je maar beter snel vergeten. Al met al een hele positieve ervaring en ik hoop nog lang plezier te hebben van deze fiets.

12 de febrero de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Vincent,

Thank you for your review. You highlighted key details that really help others understand the process, and we truly appreciate that.

There is always room for us to improve, and feedback like yours goes a long way in helping us do that. We're very happy to hear that you've been enjoying your bike for the past year and that the experience has been a positive one.

We look forward to many more years of riding ahead for you. And if you ever need service or assistance, our team is always here and ready to help ensuring your experience with us remains just as enjoyable as your ride.

Kind regards,

Lekker Bikes

Valorada con 5 estrellas sobre 5

Love love love my Lekker e bike

Love love love my Lekker e bike. It’s so smooth to ride. I’ve got baskets front and back which I use for grocery shopping. Highly recommended.

22 de noviembre de 2025
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Respuesta de LEKKER Bikes

Hi Rochelle,

Loved reading this, thanks for sharing! It’s great to hear how versatile your e-bike has been for everyday use like grocery runs.

Enjoy the smooth rides, and thanks for recommending LEKKER!

The LEKKER Team

Valorada con 5 estrellas sobre 5

Customer at 1,2,3

I ride my lekker bike for 2 years now for commuting. 13k kilometers and counting. The bike is well made, reliable and comfortable. My experience in after sales for incidental repairs is amazing. I would highly recommend lekker to anyone.

19 de noviembre de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Hugo,

Thank you for coming in!

13,000 km and still counting we love seeing a Lekker Bike going the distance like that. It’s a testament to great riding and good care.

We’re glad we could help you with the repair, and we’ll always be here if you need anything in the future.

Keep riding and enjoy the journey! 🚲

Warm regards,

Lekker Bikes

Valorada con 1 estrellas sobre 5

Underwhelming experience

Unfortunately, there was a delivery mishap. Then I had to contact the dealer multiple times for assembly.
I went to pick up the bike and unfortunately it was not as agreed.
I left underwhelmed and disappointed with the service and left
without an ebike. I had waited a full year until I was ready to purchase and felt let down by Lekker. My sales person was lovely but unfortunately for the value of the product, I don’t have confidence in the service of the product. I am now searching for another ebike.

19 de noviembre de 2025
Valorada con 5 estrellas sobre 5

Great service and a great bike

Great service and a great bike. I'm really enjoying cycling on my new bike; can recommend it to everyone.

17 de noviembre de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Erik,

Thank you for your review. I'm glad to hear your are enjoying your ride and spreading the word. We look forward to your continued experience.

Kind regards,

Lekker Bikes

Valorada con 4 estrellas sobre 5

minor issues

Box came damaged with minor scuff to front forks. Putting bike together was close but not exact to instructions and putting the front rack on was challenging and time consuming. Subsequent recent issue with factory fitted component coming loose caused some damage and I have had to investigate and correct.

12 de noviembre de 2025
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Stephen,

Thanks for taking the time to provide such detailed feedback. We’re sorry to hear about the issues you encountered during setup and with some components, that’s certainly frustrating.

Your comments around packaging, instructions, and pre-delivery checks are well noted and help us improve.

We’re glad you were able to resolve the issues and appreciate your balanced review.

The LEKKER Team

Valorada con 5 estrellas sobre 5

Beste fietsenwinkel van Amsterdam!

Ik kom hier al 5 jaar en mensen die hier een slechte review achterlaten zal ik nooit begrijpen. Top kwaliteit fietsen en allemaal heel erg service gerichte medewerkers. Vandaag weer geweldig geholpen door Mohamed!!!

11 de enero de 2026
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi Thijs,

Thank you for being with us for so long! We appreciate your kindness when visiting and I am happy to hear our helpful service is felt throughout our team even our newest member Mohamed. I will ensure that he reads your review. We look forward to you enjoying your continued ride on your Lekker Bike.

Kind regards,

Lekker Bikes

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️ - Kundenservice

Da es in unserer Nähe keinen offiziellen Lekker Bikes Händler gab, haben wir nach einer Fehlermeldung an unserem Jordaan GT den Lekker Bikes Europa Kundendienst kontaktiert. Der Motor musste ausgetauscht werden. Daraufhin wurde eine Partnerschaft mit einem ansässigen Händler zu unseren Gunsten eingegangen. Gabriel (vom Lekker Bikes Kundenservice) hat alle weiteren Angelegenheiten mit dem Händler besprochen und uns immer wieder auf dem Laufenden gehalten. Durch die Partnerschaft und Gabriels Bemühungen haben wir am Ende einen Rabatt (Rückerstattung) der Reparaturkosten erhalten. Vielen Dank für den tollen Kundenservice!!!

9 de enero de 2026
Opinión espontánea
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Respuesta de LEKKER Bikes

Vielen Dank für dein ausführliches und tolles Feedback!

Danke auch dafür, dass ihr euch an uns gewandt habt und für eure Geduld während des gesamten Prozesses. Es freut uns sehr, dass wir gemeinsam mit unserem Servicepartner eine gute Lösung für euch finden konnten und am Ende auch bei den Kosten entgegenkommen konnten.

Dein Fall ist für uns ein echtes Beispiel dafür, warum wir genau so arbeiten möchten: immer die bestmögliche Lösung zu finden – und das zu fairen Preisen, auch wenn es mal etwas komplizierter wird.

Vielen Dank für euer Vertrauen und weiterhin ganz viel Freude mit eurem Jordaan GT. Wenn wir euch künftig unterstützen können, sind wir jederzeit gerne für euch da! :)

Valorada con 4 estrellas sobre 5

Great bike

Great bike, really good customer service. If you have a question they get right back to you. The reason for 4 stars is there is a bit of a quality control issue. Bike is great, components are solid, the only issue is with things not being done up correctly. Engine mount bolts were not tight, caused a hard to track down creaking noise, once fixed good as gold. I had to thoroughly go over the bike and tighten everything. Also, lights are pretty much useless, get your own set and attach. Overall the bike is really nice quality and it was a shame to not be able to give a 5 star. If you spend time doing a tighten all over you won't have any problems. I did get mine from a local supplier, so maybe they should have checked before handing over. If I bought one online I would do all the checks myself. Sizing is VERY big. I am 170cm and according to the sizing chart I would have been on a M size, but after a test ride on a S size this was right for me. If you can, test ride one to check for stand over height if you get a GTS. Stand over height for the S Lekker is the same as my L Giant hybrid.
I would definitely buy this bike again, Gates CDX and Enviolo hub is a great combo.
That was one other thing, rear wheel was not aligned properly and belt was way too tight. Once again, should have been checked before leaving the local shop.

10 de noviembre de 2025
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Respuesta de LEKKER Bikes

Hi John,

Thank you for the thorough and thoughtful review, we really appreciate the detail.

You’ve raised some valid points around quality checks, setup, and sizing, and we agree these are areas that must be handled carefully, particularly at handover. We’re glad to hear that once adjusted, the bike is riding well and that you’re enjoying the Gates and Enviolo setup.

Your feedback helps us improve, and we appreciate your recommendation.

The LEKKER Team

Valorada con 1 estrellas sobre 5

Problem solved

Update:
My frustrations with service from LekkerHQ were addressed to a very satisfactory standard . I received a call from HQ and all issues have been resolved , I look forward to picking the bike up tomorrow 🙏🏽, thanku , david

Very disappointed with service Do not buy a lekker outside metropolitan areas , the Lekker service team in Newcastle has even been let down by HQ LEKKER ! ( great bike shop and people at Drift Bikes Newcastle) after buying ,the brand expectation of quality and service is paper thin ,
Battery replacement problem , No service ,
After recommending initially to friends who bought a Lekker , I’m now disappointed. Apologies for the whining but having honest reviews can only help . David

7 de enero de 2026
Opinión espontánea
Logotipo de LEKKER Bikes

Respuesta de LEKKER Bikes

Hi David,

Thanks for taking the time to have a chat, mate.

As mentioned over the phone, apologies for any delay in getting the replacement part for your LEKKER to the team at Drift Bikes so your partner could get back on the bike. We understand how frustrating that can be and appreciate your patience.

With the part now arrived, we hope she’ll be back on her LEKKER very soon and able to enjoy what’s left of the summer.

As discussed, please don’t hesitate to reach out if you’re considering upgrading your LEKKER in the near future, we’re always here to support our existing customer base.

Cheers,
Kelvin
Head of LEKKER Australia

Valorada con 5 estrellas sobre 5

Great stuff and great bike

Fantastic advice and very friendly and likeable staff, plus an incredibly good bike. The frame build quality is incredibly good and the motor always has enough power. Together with the extraordinary Enviolo hub gear, a very powerful bike. Only the cable management at the front is truly ugly and very disappointing for this price range.

7 de noviembre de 2025

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