Solides Bike, simple Endmontage und gutes Fahrgefühl mit ausreichend elektrischer Leistung. Kontakt per EMail und Unterstützung vom Shop immer zügig und kompetent. Lieferzeiten etwas lang, aber auch d... Ver más
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Consulta las opiniones de los clientes
We discovered Lekker Bikes during our sabbatical in Australia and decided to get a Jordaan GTS eBike. Even there is no store or direct delivery service to Switzerland we were able to coordinate the pu... Ver más
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Been riding a Lekker Bikes for two years and very happy with it. In this period there were some minor issues which were solved excellently in their shop in Amsterdam.
La empresa ha respondido
I absolutely love my new Amsterdam Urban ebike from Lekker! The staff were so helpful when I first went to investigate their bike range and I very quickly determined that the Urban was the right fit f... Ver más
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Información sobre la empresa
Escrito por la empresa
The Way We Ride. At LEKKER, we believe in fostering a community of cyclists who embrace the joy of riding and cherish the freedom it brings. Our commitment extends beyond providing premium bikes; it's about cultivating a lifestyle centered around exploration, connection, and wellbeing. Join us in celebrating the beauty of everyday adventures and the simple pleasures found on two wheels. Together, let's ride towards a brighter, more sustainable future, one pedal stroke at a time. Dutch-style bikes born in Australia and raised in Amsterdam that are adapted for international needs and conditions. Perfect for exploring the city streets around the world and heading out further afield, in a way that just makes sense. Since our launch in Australia, 2009, we grew into a market leading eBike brand in Australia with a brand store in Melbourne. Meanwhile we also launched LEKKER in Europe, and currently operating from our hubs in Amsterdam and Berlin. Why, because we love the diversity of markets and get a real kick in finding the ultimate eBike range that excited riders around the globe.
Información de contacto
Tweede Kostverlorenkade 68, 1053 SB, Amsterdam, Holanda
- lekkerbikes.com
4,4
Excelente
2 mil opiniones
Ha contestado el 70% de las opiniones negativas
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The quality of the bikes is ok but…
The quality of the bikes is ok but there were a few production faults and you have to handle this via mail and tickets and a service partner with over 100km away. So it takes a lot of time. There is no service hotline or direct contacts and you have to advance the money for the fixing.
7 de julio de 2025
Respuesta de LEKKER Bikes
Hi Philipp,
Although I'm happy we're in the process of getting you back on the road we do understand your frustration. We're rapidly expanding our network of service partners Germany, and will go live soon with a new partnership with: Wunderfix. This will bring our service proposition to a new level. This partnership will not only improve our response time, but will also open a large network of local service points in Germany. More news will follow soon.
Thanks,
Niels
Respuesta de LEKKER Bikes
Thank you Karl!
I would habe liked an inbuilt hidden…
I would habe liked an inbuilt hidden lock/ tracker . Ive had 2 stolen in the past and a integrated solution would be ace
8 de julio de 2025
Respuesta de LEKKER Bikes
Hi Justin,
we heard you! We're currently looking for a partner in Australia. For our European customers we will launch a partnership with Tracefy.
In a few days we will make this available during the shopping flow. With the Tracefy PRO you can always see the location of your e-bike in real time. This tracker is invisibly connected to the power supply of the e-bike. You can also view your rides and get a notification on your phone when your bike starts moving.
In case of theft, you can report it in the Tracefy PRO app. Our detection partner will then take immediate action to find your beloved e-bike.
When there is an update regarding any GPS tracking partnership for the Australian market we'll make sure to report back shortly.
Exemplary customer service.
Exemplary customer service.
I had an issue with my bike and we tried to fix it by replacing a bolt but that didn’t seem to solve the issue so I was sent another larger part to have replaced. I haven’t been able to get the bike to a mechanic to undertake the replacement of the part as yet so I’m not sure how successful it will be but organising the replacement part was simple and stress free and the part arrived very quickly.
27 de junio de 2025
Respuesta de LEKKER Bikes
Hi Ali,
appreciate the kind words. We always aim to get all our customers back on the road asap. Let us know if you need any further help.
Towards more bike rides!
What a beautiful bicycle…
What a beautiful bicycle…
It was so exciting unboxing my Lekker Jordaan Urban 8sp bike. Putting it together was straightforward. The instructions are great and it comes with everything you need to set it up. The bike is so comfortable to ride with the high handlebars. I love sitting in an upright position. I’m really tall and the bike is perfectly sized for me. I love the baskets, the colour and the whole look of it. Getting up hills is a breeze with the electric pedal assistance. Can’t fault it. Just a beautiful bike which I can highly recommend.
4 de julio de 2025
Respuesta de LEKKER Bikes
Thank you Marnie- We're happy our Jordaan eBike ticks all boxes. Enjoy the upcoming Australian summer!
Got a high qualtiy bike
Got a high qualtiy bike. Enjoying riding my Lekker bike on a daily basis. modern design combined with style from netherland.
1 de julio de 2025
Respuesta de LEKKER Bikes
Hi Karl,
I'm glad to hear you are enjoying your bike and now a member of the Lekker Bike community. We wish you a continued enjoyable experience.
Have a good day!
Lekker Bikes
Respuesta de LEKKER Bikes
Hi Thijs,
Thank you for your review! It always puts us in a good mode to hear someone has been helped and happy with the service provided. I appreciate your kind words.
Have a good day!
Lekker Bikes
Respuesta de LEKKER Bikes
Hi Ron,
Thank you for the review and that's great to hear. We hope you continue to enjoy your ride and if ever needed we are here to support.
Have a good day!
Lekker Bikes
Meine Erfahrung mit Lekker Bikes
Meine Erfahrung mit Lekker Bikes
Schon beim allerersten Lieferung von den bestellten Amsterdam GTS, gab es Probleme: Es kam defekt bei mir an und musste zurück nach Amsterdam geschickt werden. Zwar hat Lekker die Kosten übernommen, aber es hinterließ ein ungutes Gefühl, da man bei einem neuen Fahrrad eigentlich keine solchen Startprobleme erwartet.
Im April hatte ich dann einen Sturz, bei dem die Gabel gebrochen und das Frontlicht abgefallen ist. Ich habe den Hersteller darauf hingewiesen, dass ein Bruch der Gabel bei einem seitlichen Sturz äußerst ungewöhnlich ist – für mich ein sicherheitsrelevanter Punkt. Dies wurde jedoch abgetan, als sei es normal.
Auf Anraten von Lekker habe ich anschließend mehrere Fahrradwerkstätten bzw. Händler in meiner Umgebung aufgesucht, um die Reparatur dort durchführen zu lassen. Doch alle haben die Annahme abgelehnt. Nachdem ich dies Lekker mitgeteilt hatte, bekam ich die Information, dass es Werkstätten in Hamburg gäbe – für mich 70 bis 80 km entfernt. Alternativ sollte ich das Rad nach Berlin einschicken. Deshalb habe ich das Fahrrad schließlich im Mai per Spedition dorthin gesendet – mit allen Kosten und dem gesamten organisatorischen Aufwand für Verpackung und Versand auf meiner Seite.
Seitdem habe ich mein Fahrrad nicht zurückerhalten. Ersatzteile wie Gabel und Lampe seien schwer verfügbar, wodurch sich die Reparatur über Monate hingezogen hat. Rückmeldungen erhielt ich nur auf Nachfrage, und die Rücksendekosten soll ich selbst tragen. Da es sich um ein Jobrad handelt, zahle ich weiterhin meine Leasingrate, konnte das Fahrrad aber lange nicht nutzen. Besonders enttäuschend finde ich, dass nach so langer Wartezeit vonseiten Lekker nicht einmal ein kleiner, kulanter Vorschlag gemacht wurde, um die lange Ausfallzeit auszugleichen.
Ich bin neugierig und gespannt, ob mein Fahrrad tatsächlich noch im August bei mir ankommen wird.
Mein Fazit: Ein Fahrrad von Lekker lohnt sich nur, wenn man in der Nähe einer Werkstatt wohnt, die diese Räder auch annimmt. Ansonsten hat man im Reparaturfall ein großes Problem. Für mich persönlich kommt deshalb kein weiteres Fahrrad von Lekker infrage.
26 de agosto de 2025
Opinión espontánea
Respuesta de LEKKER Bikes
Hi Matthias,
I believe it will only be a few days and your bike will be back with you. Repaired and in the best possible condition. We understand it was a bumpy ride, but I can see our team has put extra effort in making this work.
Besides getting you back on the road, we're also working to improve our service proposition in Germany. We currently adding new service partners every week and we will also launch a new partnership with Wunderfix. They are part of the Jobrad group and will play an important part in improving local service offering.
We hope you will enjoy your Amsterdam again in a few days!
Niels
Kompetente Beratung
Ich wurde ausgesprochen freundlich und kompetent beraten.
Mit dem E-bike bin ich sehr zufrieden.
27 de junio de 2025
Respuesta de LEKKER Bikes
Vielen Dank für dein tolles Feedback! Es freut uns sehr zu hören, dass du mit der Beratung und deinem E-Bike zufrieden bist. Wir wünschen dir viele schöne Fahrten!
Beste Grüße
Dein Lekker Bikes Team :)
Maintenance
Thank you for response. I guess having the issue occur within a week of receiving the bike and then 5 further times with a bike that has been barely ridden I did not think this would mean maintenance. Naturally we maintain and service our bikes and cars. I might be old but understand about looking after things. However maintenance on a new product and now having to prove where the fault is. As opposed to support I have never been treated this way and expensive lesson indeed.
26 de agosto de 2025
Opinión espontánea
Respuesta de LEKKER Bikes
Hi Jane,
We’re sorry to hear that you’ve been left feeling disappointed. We’d like to share some context for clarity.
You first contacted us about gear slippage around six months after receiving your bike. Our team promptly provided troubleshooting steps, as this is most often caused by a minor gear misalignment, which is a routine adjustment that can be corrected quickly, and something every bike requires from time to time. You later confirmed that the adjustment had worked, but that the problem had returned.
At that stage, we explained your options: you were welcome to bring the bike into our Melbourne workshop for a free assessment, or alternatively take it to your local bike shop. If the mechanic found a defect with the gear hub, the repair would be covered under warranty in full. If, however, the issue turned out to be a matter of alignment or usage adjustment, it would fall under regular maintenance — the same way that keeping tyres inflated or a chain lubricated is part of ongoing care. These maintenance tasks are outlined in your manual and, as with any bike, sit outside warranty.
We understand this distinction was frustrating for you, but it is industry-standard and ensures that genuine faults are covered while regular upkeep remains the responsibility of the rider. From our side, our team responded promptly, explained the process clearly, and provided appropriate next steps within both warranty coverage and cycling industry practice.
We absolutely take safety concerns seriously, and we remain ready to assist further if a mechanic’s report indicates a fault with the gear hub. In that case, any repair will of course be carried out under warranty.
Kind Regards,
LEKKER Bikes
Happy for two years, and the enthusiasm is gone now
I bought an Amsterdam GT in February 2023 and used it almost daily for my commute. Super happy for most of it. The shipping and assembly plus customer service was great when I bought it all good. Great riding with some occasional service in the bike shop. All good.
My enthusiasm got hit this year. I was hoping for a bike that will last me few years with low maintenance. However, the warranty ended this spring and first I needed to replace the engine completely, then the Enviolo hub and then I needed to order a new battery. Incl. bike shop service fee I am almost at the same price as the actual bike did cost. That is really disappointing.
26 de agosto de 2025
Opinión espontánea
Respuesta de LEKKER Bikes
Hi Mathew,
Thank you for your review! I couldn't make my response quick enough because I needed to praise that rating. Thank you for that and if any assistance if ever needed again you know where to find us.
Kind regards,
Lekker bikes
New bike delivered nonfunctional, warranty headaches ahead
Lekker delivered a non functioning bike, we went through the trouble shooting process which ended with Lekker sending a replacement new bike.
Lekker were responsive and professional, they threw in a bike helmet as a gesture of good will.
It was a bit of work to unpack, set up, repack, organise courier, and unpack and set up a new bike - but the new bike is running well.
Originally a one star review updated to four - largely as a result of their responsive customer service and small token of good will.
11 de agosto de 2025
Opinión espontánea
Respuesta de LEKKER Bikes
Hi Brad,
Thanks for taking the time to share your feedback.
We completely understand your frustration with the issue on arrival. That’s not the experience we want for anyone. While every bike goes through quality checks, it’s clear this one slipped through, and we’re sorry it reached you that way.
Since then, our team has been in touch and arranged for the bike to be collected and replaced with a brand new one. We’re glad to hear everything is now up and running, and we’ll always be here if any further support is needed.
Thank you again for your patience while we got this sorted.
Warm regards,
The Lekker Team
Amazing bike
I bought the Jordaan Urban and was doubting a bit on the automatic shifting because I like to bike fast but it is works very smoothly. Also the battery is good and the ratio better than the expected. Overall really happy with the purchase.
11 de junio de 2025
Respuesta de LEKKER Bikes
Hi Demio,
Thank you for your review. Create to hear you went for the Jordaan Urban and those doubts were cleared up. We look forward to your continued enjoyable ride!
Kind regards,
Satish
Great bikes and amazing customer…
Great bikes and amazing customer service. My enquiry was resolved asap!
11 de junio de 2025
Respuesta de LEKKER Bikes
Hi Sarah,
Glad we could help and aim to remain helpful whenever needed. Enjoy your Lekker Bike!
Kind regards,
Lekker Bikes
Amsterdam GTS -
Rad passt perfekt und fährt sich sehr gut.Sehr schnelle und unkomplizierte Abwicklung und Lieferung des Rades. Das Felgenschloss war allerdings zu hoch montiert und konnte somit nicht schließen. Justage des hinteren Schutzblech war erforderlich, konnte aber beides eigenständig behoben werden. Ab und zu auftretende Geräusche während der Fahrt werde ich beobachten und ggfs. auch selbst beheben.
10 de junio de 2025
Respuesta de LEKKER Bikes
Vielen Dank für dein Feedback! Schön zu hören, dass das Rad gut passt und die Lieferung schnell und unkompliziert war. Wir hoffen, dass die Fahrt weiterhin problemlos bleibt und melden dich gern, falls doch mal Fragen oder kleine Probleme auftauchen.
Beste Grüße
Dein Lekker Bikes Team :)
Everything is easy
Everything is easy: Easy to ride, easy to customize, easy to connect,…! And the design is the best!
5 de junio de 2025
Respuesta de LEKKER Bikes
Hi Arne,
Thank you for your review! That's what you call keeping it "Easy-Peasy. We look forward to you enjoying your Lekker Bike.
Kind regards,
Lekker Bikes.
Respuesta de LEKKER Bikes
Hi Glen,
Thank you for leaving us a review! ☆ ☆ ☆ ☆ ☆
Kind regards,
Lekker Bikes
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