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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Honest feedback- Do not purchase and do not waste your money on this garbage/misleading product. I’m 5’ll and a little over 150 lbs, looking to trim and tighten my ass. - First and foremost... Ver más

Valorada con 5 estrellas sobre 5

Good product, my wife and daughters really enjoy using this while they exercise and watch TV, the customer service from the team was outstanding and the products are high quality.

Valorada con 5 estrellas sobre 5

Le Peach customer service has worked with me to try and figure out where my package is. I am so excited to get my product. Thank you Le Peach

Valorada con 1 estrellas sobre 5

I owned this product for 3 months and it malfunctioned. I changed the batteries, gel pads and swapped the modems and it continues to sending random painful and intense jolts while using the same setti... Ver más

Información sobre la empresa


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 75% de las opiniones negativas

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3,3

Todas las opiniones

(33)

11 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Faulty within 2 months

I brought the whole set 2 months ago & one of the electronic devices stopped working. Le Peach confirmed its defective but the warranty only lasts for 1 month so will not replace

They obviously do not build their equipment to last longer than 1 month as they fail to guarantee it for longer than that time period.

I wonder how long the other three will last 🤔

10 de junio de 2024
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Lyndsay,

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

If I could give zero stars

If I could give zero stars, I would happily do that! Contacted customer service explaining that my order was missing - apparently they reshipped the order, which again I didn't receive nothing.

Customer service is very unprofessional.
Please avoid this company! Totally rip of.

24 de abril de 2024
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Jessica,

We’re very sorry to hear about your experience and completely understand how frustrating it must have been not receiving your order, especially after a replacement shipment was arranged.

This is not the level of service we aim to provide, and we’re disappointed to hear that our communication left you feeling this way. We appreciate you taking the time to share your feedback.

A member of our customer care team will be reaching out to you directly to look into this further and help work toward a resolution.

Thank you again for bringing this to our attention.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

Broke after 3 months

The product completely quit working after 3 months. Customer service was completely unhelpful and basically said too bad. The company does not stand behind their product. Given the inferior quality, why would they?

18 de marzo de 2024
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Stephanie,

We’re very sorry to hear about your experience and completely understand how frustrating it must have been not receiving your order, especially after a replacement shipment was arranged.

This is not the level of service we aim to provide, and we’re disappointed to hear that our communication left you feeling this way. We appreciate you taking the time to share your feedback.

A member of our customer care team will be reaching out to you directly to look into this further and help work toward a resolution.

Thank you again for bringing this to our attention.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

Great at first but only lasted a couple…

Great at first but only lasted a couple months before it stops working. Customer service is appauling, they basically tell you they can't do anything because it's outside the 30 day return limit. They have a 1 year warranty to have to first purchase. Absolute rubbish don't waste your time.

28 de marzo de 2024
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Maria,

We’re sorry to hear that your experience with both the product and customer support left you disappointed.

We understand how frustrating it is when a product stops working after only a short period of use, especially when you initially had a positive experience with it. We also regret that our support process left you feeling unsupported.

Your feedback is important to us, and our customer care team will be reaching out to you directly to review the situation further and see how we can help resolve this for you.

Thank you again for taking the time to share your experience.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

Rubbish

Rubbish. Breaks almost immediately and zero customer service. Do not bother

15 de marzo de 2024
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Sarah,

We’re very sorry to hear that your experience with our product and customer support was disappointing.

We understand how frustrating it is when a product does not last as expected, and we also regret that you felt unsupported when trying to get help. This is not the standard we aim to provide.

Our customer care team will be reaching out to you directly to review your experience further and see how we can help resolve the issue.

Thank you for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

trainer broker after ~5 uses

trainer broker after ~5 uses. they did send a replacement, but then that one broke as well - they said they wouldn't honor a refund or Addit. replacement because it was outside the original purchase window.

30 de enero de 2024
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

What a waste of money

What a waste of money. The adhesive pads only last for 3 uses. So it's useless after 3 days. Disgusted considering the money. It's all smoke and mirrors. Packaging and advertising very very misleading

29 de diciembre de 2023
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

Absolutely a waste- would not help at all when product was faulty

Absolutely a waste! Only worked for less than 3 months and malfunctioned. When I contacted the company they told me too bad as was outside of warranty and nothing they would do. I had already bought additional items and gels pads but they did not care about customer service at all. Very disappointed in their lack of service and no care at all for customers.

EDIT: I responded to the company reply below immediately (which they took nearly 3 years to even acknowledge) and now a further month on there has been no reply again.

6 de diciembre de 2023
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Danielle,

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

Absolute scam

Absolute scam, stopped working after 3 weeks of use, I emailed them and said it’s out of the warranty period.
My sister bought the same machine on Amazon for $17, EXACTLY THE SAME!
My friends ordered from LePeach and I will be telling them to leave a review also!
Do not buy just because they have good marketing!

27 de noviembre de 2023
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Victoria,

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

FAULTY AND WASTE OF MONEY

I owned this product for 3 months and it malfunctioned. I changed the batteries, gel pads and swapped the modems and it continues to sending random painful and intense jolts while using the same settings i always use since buying. I contacted the Le Peach team and advised them and due to it being after 30 days I had no warranty. They basically told me there is nothing they can do. Waste of time and money for something "guaranteed" to work, yet the things work for less then 3 months.

23 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

It only works for 3 months

I bought a product at first it was defective so they sent me a new one, it worked perfectly and from one day to the next it stopped working. If the support team tells me that I have already lost the warranty, so the product only works for 3 months, it is disposable

28 de septiembre de 2023
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Rossy,

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

Their discount offers are simply scam

Their discount offers are simply scam. The maths calculations do NOT add up, I emailed and instagrammed them a couple of times … their response has been “sorry the manager says it is correct”. Please do calculate their discount offers on the original price and check on the correct price after you have applied the codes to your purchase. The discounts are not what they advertise at all! #falsemarketing #scam
@trustpilot , the screenshots of my comms with them and the actual discounts and their misleading discounts calculations are available .

12 de agosto de 2023
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

Hi Kay,

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

Valorada con 1 estrellas sobre 5

Don't trust this company

Don't trust this scam of a company. I purchased the trio and never received my order. Tiktokers get paid to promote these trashy companies and the consumer is left with a horrible experience. Please save your money.

13 de junio de 2023
Opinión espontánea
Logotipo de lepeachclub.co

Respuesta de lepeachclub.co

We’re sorry to hear that the product did not meet your expectations.

We understand your disappointment regarding the quality of the item, and we appreciate you taking the time to share your feedback with us. This is not the experience we aim to provide for our customers.

Please contact our customer care team directly at support@lepeachclub.co and mention your Trustpilot review so we can quickly locate your case and look into this further for you. We’d be more than happy to work toward resolving the issue.

Thank you again for your feedback.

– The Le Peach Team

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