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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Levelset’s customer service is extremely disappointing. When you actually need help, they are unresponsive and unavailable. I’ve reached out multiple times and either received no reply or very del... Ver más

Valorada con 5 estrellas sobre 5

I have left several reviews for Levelset over the years. What comes to mind, when I think of what Levelset does for the company I work for, and my position is; PEACE OF MIND!" I no longer stress and... Ver más

Valorada con 5 estrellas sobre 5

Ashley Falcon is always a pleasure to talk with such a sweet & caring voice. We truly appreciate her expertise and professionalism. She has always been there ready and able to help with all of our que... Ver más

Valorada con 5 estrellas sobre 5

I have chatted and called Levelset over the fast fue days beginning with March 4, 2024. EVERYONE had been helpful and kind. I have been uncertain about the path and what I needed to contribute to th... Ver más

Información sobre la empresa

  1. Mayorista de material de construcción

Información proporcionada por diversas fuentes externas

Levelset helps contractors and suppliers get payment under control, and sees a world where no one loses a night’s sleep over payment. Over 500,000 contractors and suppliers connect on Levelset’s cloud-based platform to make payment processes stress-free. Users easily exchange payment documents like lien waivers, pay applications, and preliminary notices, they see a complete picture of who is on their job, and are empowered with the resources and knowledge they need to be confident in payment. The results are faster payments and fewer surprises.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Accolades to Christian Doucet!!!

I had to share with Christian Doucet how much of a pleasure it is when we have to call LevelSet/Procore. Christian is ALWAYS kind, polite, patient, and very knowledgeable! I ALWAYS know he will take the time necessary to explain and help anyone on our team who has to contact him! Thank you Christian!! LevelSet/Procore should know that they have an extreme asset in having you on their team and represent their organization!

23 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excel report

I asked for some help to run a report and I got the report so quickly and easy with Kendra's help. That made my day very happy. Kendra is so knowledgeable and friendly.

20 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Levelset.com sent me a "certified…

Levelset.com sent me a "certified letter" saying I was the general contractor on a project that I know nothing about. I have never been in the construction industry and this looks like a scam. Their customer service is nonexistent. They do not provide a number to call, only a link to a chat bot that won't answer questions.

30 de julio de 2024
Opinión espontánea
Logotipo de Levelset

Respuesta de Levelset

Hi David,

Thank you for reaching out to share your experience. We're happy to connect you with the company who used Levelset to send this notice; if any of the information included on it is incorrect, I'm sure they'll also be eager to correct their records.

If you take a look at the bottom-left corner of the first page of the document, you'll see a section with their contact information, including a phone number and email address. The fastest way to correct the project details is to reach out to them directly. You can also visit levelset.com/talk and enter the notice's reference number to leave them a message via Levelset's platform.

If you have questions for us, you can reach Levelset by emailing mail@levelset.com. We're here to help.

Erin Classen
Sr. Manager, Customer Support

Valorada con 5 estrellas sobre 5

Great Experience

It's the first time I file a lien. Ashley was really helpful guiding me thru the process. In addition we were running against time we had 1 day left and this was filed successfully.
Thank you Ashley!

18 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The lien I filed today was a bit…

The lien I filed today was a bit challenging. Your team is always so helpful. I used your chat support through your platform and communicated directly through one of the projects with the researcher. Levelset has always been there for me when I need to get something done. Thank you, Thank you!!

10 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impact of Levelset on Construction Payment Processes

The platform is intuitive and makes managing liens and notices much easier. I particularly like the document automation feature, which saves us a lot of time. However, there was a bit of a learning curve when we first started, and it took us a while to get the hang of things. But once we did, the benefits became clear.
Taking a moment to express my experience with the customer support team. They are so fantastic and Ashley who had been great support and always been available to help and provide detailed guidance

21 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Debt paid in full!!

Christian Doucet has been extremely helpful with all of the documents needed to get this debt paid in full. Christian is always willing and goes the extra mile to help me with any of my Levelset needs.

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Levelset ROCKS!

I have left several reviews for Levelset over the years. What comes to mind, when I think of what Levelset does for the company I work for, and my position is; PEACE OF MIND!"
I no longer stress and fret when it is time to do Notice of Intents or Lien/Bond Claims. As long as FireTron has input the correct information into the Levelset portal, I know my Notices are going out correctly.

30 de mayo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Implementation Process

Rachel provided a comprehensive walk through of the requisite requirements to ensure that our implementation was undertaken effectively. She explained many aspects of how Levelset works and answered the questions and concerns I had.

21 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

You cannot physically speak with a…

You cannot physically speak with a person any longer and I need to cancel a lien. This has become a huge inconvenience.

13 de mayo de 2024
Opinión espontánea
Logotipo de Levelset

Respuesta de Levelset

Hi Krista,

Thank you for letting us know about your experience; I'm so sorry you haven't felt supported by our team recently.

We can certainly help you with your lien. Please feel free to reach out to me directly (erin.classen@procore.com), and I'm more than happy to assist.

Erin Classen
Sr. Manager, Customer Support

Valorada con 2 estrellas sobre 5

I have paid for several of services…

I have paid for several of services that level set offered. Now I can’t speak to a person regardless the services I have paid. Dear trustpilot/level set. You're missing the point I don't want to talk to AI. I want to communicate with a live person via a telephone number I can talk to a live person. Not a computer generator answer. A real live human answering my real question in which I have paid your service for you to answer.

12 de mayo de 2024
Opinión espontánea
Logotipo de Levelset

Respuesta de Levelset

Hi Glenn,

Thank you so much for sharing this with us. Our team is absolutely still here to support you and will be reaching out directly to see how we can help.

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