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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It was a very nice and thorough process which my agent made very enjoyable with his patience in dealing with my questions and sometimes overstated explanations of past experiences. My first experience... Ver más

Valorada con 5 estrellas sobre 5

Ingrid was very helpful in getting us set up to keep us safe. It was easy to set up and test to assure everything was working properly. I feel much better knowing that when I’m out of the house my h... Ver más

Valorada con 5 estrellas sobre 5

I had Donna Dudchock as my Rep. She was WONDERFUL! She explained everything to me, gave me some incidents that had happened to other people (no names). Answered any questions that I had . Looking... Ver más

Valorada con 5 estrellas sobre 5

The people I dealt with were informed, prepared, and professional. All my questions were answered, and my concerns were addressed. I was surprised at all the services and support that is offered b... Ver más

Información sobre la empresa

  1. Vehículos y transporte

Escrito por la empresa

Founded in 1987, Life Alert is a pioneer in personal emergency response and medical alert protection for seniors and people living alone. For decades, Life Alert has helped people remain safe and independent at home and on the go by providing fast access to trained human emergency response during medical emergencies, falls, fire, emergencies away from home, and many other emergency situations. Life Alert is known for its focus on continuous protection, reliability, and human-first emergency response. Unlike devices that depend on daily charging or complicated technology, only Life Alert offers waterproof protection devices, including an On-the-Go device with GPS and a Micro Voice Pendant that never need charging, helping ensure protection is always available when needed most. Every 11 minutes, Life Alert helps save a life from a potential catastrophe. The company operates dedicated emergency dispatch centers designed specifically for emergency monitoring and response. Generations of families have trusted Life Alert for dependable protection, ease of use, and peace of mind during real-world emergencies. Widely recognized for its iconic “Help! I’ve fallen and I can’t get up!” slogan, Life Alert continues to focus on one mission: helping people live independently with confidence, safety, and access to real human help during emergencies.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 55% de las opiniones negativas

Suele responder en menos de 1 semana

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(1444)

559 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent Service

Excellent - Marie answered all of our questions and was amazing to work with on our Life Alert order!

10 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great attitude

Great attitude, very respectful, gave clear and easy answers to my questions. Made setting this all up for my mom really simple. Thank you very much Everett!!

9 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give zero I would

If I could give zero I would. My 86 year old mother was high pressured into purchasing the unit. They told her one price and charged another. They called late at night to activate. She was exhausted and said yes. The next morning she called to cancel. She was charged a non-refundable 248 dollars as a set up fee for 24 hours. She returned the equipment and refused to waive the 248 dollar set up fee. Watch out they prey on the elderly! They are relentless in their scare/sales tactics.

7 de abril de 2026
Opinión espontánea
Logotipo de Life Alert

Respuesta de Life Alert

Hi Darryl, we are sorry you feel you had a bad experience. Please send the phone number associated to the account at wecare@lifealert.com so we can better assist you.

Valorada con 5 estrellas sobre 5

My rep was Arlene

My rep was Arlene. She did such a great job she was polite and very helpful. And even though I couldn't sign my dad up when she first called I was impressed with her personality that I personally called her back so she could complete my process.

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome service

George was very personable, informative, and helpful. He was very knowledgeable and was able to answer all of the questions we had.

3 de abril de 2026
Opinión espontánea

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