It was a very nice and thorough process which my agent made very enjoyable with his patience in dealing with my questions and sometimes overstated explanations of past experiences. My first experience... Ver más
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Consulta las opiniones de los clientes
Ingrid was very helpful in getting us set up to keep us safe. It was easy to set up and test to assure everything was working properly. I feel much better knowing that when I’m out of the house my h... Ver más
I had Donna Dudchock as my Rep. She was WONDERFUL! She explained everything to me, gave me some incidents that had happened to other people (no names). Answered any questions that I had . Looking... Ver más
The people I dealt with were informed, prepared, and professional. All my questions were answered, and my concerns were addressed. I was surprised at all the services and support that is offered b... Ver más
Información sobre la empresa
Escrito por la empresa
Founded in 1987, Life Alert is a pioneer in personal emergency response and medical alert protection for seniors and people living alone. For decades, Life Alert has helped people remain safe and independent at home and on the go by providing fast access to trained human emergency response during medical emergencies, falls, fire, emergencies away from home, and many other emergency situations. Life Alert is known for its focus on continuous protection, reliability, and human-first emergency response. Unlike devices that depend on daily charging or complicated technology, only Life Alert offers waterproof protection devices, including an On-the-Go device with GPS and a Micro Voice Pendant that never need charging, helping ensure protection is always available when needed most. Every 11 minutes, Life Alert helps save a life from a potential catastrophe. The company operates dedicated emergency dispatch centers designed specifically for emergency monitoring and response. Generations of families have trusted Life Alert for dependable protection, ease of use, and peace of mind during real-world emergencies. Widely recognized for its iconic “Help! I’ve fallen and I can’t get up!” slogan, Life Alert continues to focus on one mission: helping people live independently with confidence, safety, and access to real human help during emergencies.
Información de contacto
Estados Unidos
- lifealert.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 55% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent Service
Excellent - Marie answered all of our questions and was amazing to work with on our Life Alert order!
Great all around!
Great attitude
Great attitude, very respectful, gave clear and easy answers to my questions. Made setting this all up for my mom really simple. Thank you very much Everett!!
Very organized and professional
They were very polite setting up the…
They were very polite setting up the unit and helping us get ready thank you
Representative Ryan was knowledgeable
Representative Ryan was knowledgeable, patient, and had a great sense of humor. Answered all my questions. Great experience!
If I could give zero I would
If I could give zero I would. My 86 year old mother was high pressured into purchasing the unit. They told her one price and charged another. They called late at night to activate. She was exhausted and said yes. The next morning she called to cancel. She was charged a non-refundable 248 dollars as a set up fee for 24 hours. She returned the equipment and refused to waive the 248 dollar set up fee. Watch out they prey on the elderly! They are relentless in their scare/sales tactics.

Respuesta de Life Alert
It was super great,very professional…
It was super great,very professional thank you for your service.
I love that everyone speaks English and…
I love that everyone speaks English and easy to understand!!! Thank u all for being so kind and helpful!! This will truly help me and my mom ❤️
Karma was a huge help getting me set up
Karma was a huge help getting me set up
Reassuring and friendly
Victor is very knowledgeable and super friendly. He understood our concerns and put us at ease about our mother being in her home for as long as possible.
Very thorough and patient
Very thorough and patient, plus friendly
Marie was excellent
Marie was excellent! She walked up through everything! Thank you, Marie!!
My rep was Arlene
My rep was Arlene. She did such a great job she was polite and very helpful. And even though I couldn't sign my dad up when she first called I was impressed with her personality that I personally called her back so she could complete my process.
Nice professional people
Robin was spectacular!
Robin was great. She thoroughly explained everything and answered all our questions. I could tell she really cares. She really helped give us peace of mind.
Erica was Very kind and helpful
Awesome service
George was very personable, informative, and helpful. He was very knowledgeable and was able to answer all of the questions we had.
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