Unit is working well and my mother finds it easy to use. Anytime I have called customer service my questions and concerns have been quickly addressed. Friendly service persons.
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Consulta las opiniones de los clientes
My experience has been ok. My only complaint is the 'string' that holds the unit. There seems no way to adjust it and as it is it is far too long..it hangs well below my waist. This is very inconve... Ver más
La empresa ha respondido
Scammers who do high pressure sales tactics to vulnerable seniors. They sent out a unit, which she never opened or used, then charged her $89 a month for two months. She ordered on Nov 14, did not r... Ver más
La empresa ha respondido
Great customer service. Mom feels very reassured when she wears her pendant. She can call for help anytime and fall detection alerts gives us, her kids, peace of mind! Mom lives alone and at 93 yrs, s... Ver más
La empresa ha respondido
Información sobre la empresa
- Servicio de asistencia médica de emergencia
- Servicios de asistencia médica a domicilio
- Proveedor de equipamiento médico
- Proveedor de equipos de asistencia para la movilidad
Sobre Life Assure Medical Alert
Escrito por la empresa
Life Assure medical alert systems is the foremost provider of medical alerts for seniors in Canada.
Our goal is simple: to keep seniors safe and allow them to live comfortably in their homes while remaining
independent. At Life Assure medical alert, we take this goal very seriously, which is why we provide state
of the art technology with each one of our extremely affordable and reliable units. With Life Assure medical
alert systems, you can enjoy peace of mind knowing that at any time, 24 hours a day 7 days a week, help is
available at the push of a button. Whether you need to contact a family member, friend, or the local paramedics,
our team of highly trained and dedicated staff is available whenever you need.
Protect Yourself and Remain Independent with Life Assure.
Premium Mobile Plus
The Life Assure Premium Mobile Plus is an all-encompassing medical alert device. At home, on vacation,
or out shopping for the day, the Premium Mobile unit assures that you’re always covered and allows you to
keep the independence you deserve.
Classic Home
The Life Assure Classic Home is our flagship product. The Classic Home has a microphone with increased sensitivity, an excellent quality speaker, and two-way voice communication between your home and the response center to ensure that you’re heard during an emergency.
The Life Assure Guarantee
No Contracts No Hidden Fees
Every Life Assure order is backed up with our satisfaction guarantee. It's simple. If for some reason the product that you ordered does not meet your needs simply mail the equipment back to Life Assure.
That's the Life Assure Guarantee.
Información de contacto
1760 Main Street, R2V 1Z7, Winnipeg, Canadá
- 1-800-354-5706
- lifeassure.com
4,4
Excelente
289 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
It’s was going well
It’s was going well. Was recently charged yet found my device not working
Sensitive device so wondering why wasn’t going off so I then tested it and found it wasn’t responding
Wouldn’t you receive a notice?
Wouldn’t you receive
14 de noviembre de 2024
Respuesta de Life Assure Medical Alert
Your feedback is greatly appreciated. Thank you for taking the time to assist others across Canada in choosing a medical alert device.
We would be happy to provide further assistance to further improve your own experience. Please call our customer service team Toll Free at 1-800-354-5706 and our team will be happy to assist!
Thank You
Life Assure Medical Alert Team
I definitely feel more secure with the…
I definitely feel more secure with the monitor. It's just getting a bit too expensive for me. I will have to cancel in the new year 😔
23 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Your feedback is greatly appreciated. Positive reviews and customer service are very important to us.
We would be glad to assist you to ensure you can remain protected. Our customer service team can be contacted Toll Free at 1-800-354-5706. Our team would love to be of assistance.
Thank You
Life Assure Medical Alert Team
Generally the Life Assure Alert pendant is too sensitive.
Generally the Life Assure Alert pendant is easy to wear, to charge and to keep nearby. However it has one big negative and that is that quite often when I take the Life Assure Medical Alert off, that is to say when I lift the Alert from my neck to where I keep it at night it registers a fall and consequently an alert call from your phone centre. ‘ not a good thing as you have to call and verify that I am OK more often than necessary.
I did call to see whether the sensitivity could be reduced but apparently that isn’t possible.
In addition I should add that the one time I did fall while wearing the Alert it did not register a fall.
Generally I think it is a good thing, but there seem to be a few bugs to work out.
20 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Thank you for your feedback. We would love to improve your experience even further, as we pride ourselves on customer satisfaction.
To further assist you and improve your experience as a valued customer, please contact our customer service team at Toll Free 1-800-354-5706. Our team will be delighted to assist you.
Thank You,
Life Assure Medical Alert Team
I have been fortunate not to require…
I have been fortunate not to require medical assistance to date. But knowing I have help available puts me at ease.
16 de octubre de 2024
Respuesta de Life Assure Medical Alert
Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.
Thank You,
Life Assure Medical Alert Team
Understanding and reliable.
Because of my COPD and living alone, I rely on my Life Assure monitoring system. It gives me peace of mind knowing that should I need help it is only a button push away.However, life and finances can change very quickly. I found myself having to downsize on my spending so I was going to have to cut out some things to work with my new budget. I called Life Assure to cancell my monitoring system. The young lady I spoke to was able to give me a much more affordable price so I am now able to keep the system and my peace of mind. Thank you so very much Life Assure.
22 de noviembre de 2024
Respuesta de Life Assure Medical Alert
Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.
If you need additional help in the future, please feel free to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/
Thank You,
Life Assure Medical Alert Team
This device is the best on the market
This device is the best on the market. They have a very quick response and have saved my life a couple of time. I very much appreciate your company.
10 de julio de 2024
Respuesta de Life Assure Medical Alert
We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.
Thank You,
Life Assure Medical Alert Team
Great product for seniors
A bit of a delay getting my unit due to the postal strike, but Pamela was great at solving it. Seems to work well. Glad I decided to take this safety precaution.
16 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!
Thank You,
Life Assure Medical Alert Team
good service
6 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.
Thank You,
Life Assure Medical Alert Team
Thankfully we haven't had to use this…
Thankfully we haven't had to use this for an emergency yet. But everything is working fine.
21 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.
Thank You,
Life Assure Medical Alert Team
I returned it months ago.
1 de junio de 2024
Respuesta de Life Assure Medical Alert
Your time and feedback are greatly appreciated. This will help others with choosing a medical alert system.
Thank You
It takes a long time for you to answer…
It takes a long time for you to answer the phone when I call from Ontario.
12 de diciembre de 2024
Respuesta de Life Assure Medical Alert
We appreciate your time providing this feedback. We pride ourselves on positive reviews and would love to further improve your customer experience.
For anything that we can assist you with, please contact our customer service team at Toll Free 1-800-354-5706. Our team would be happy to help with any issues.
Thank You
Life Assure Medical Alert Team
Life Assured Failure
I keep phoning in about the unit not holding a charge for only 9 hours. They wake me up during the night to put on the charger. The last time I called in, we did a test, and when I pressed the button, no one answered. They had me change where I plugged in. That didn't make any difference. So I packed the unit up and sent it back, only to find that it's stuck in the mail strike. I found it to be a nuisance. So I cancelled the subscription. I'm paying for something that doesn't work. Never worked from the beginning.
14 de noviembre de 2024
Respuesta de Life Assure Medical Alert
Your feedback is appreciated; your time and effort will help others with choosing a medical alert system.
We pride ourselves in our customer service, and can assist with any issues you may have experienced. Please get in touch with our customer support team Toll Free at 1-800-354-5706 and we will be happy to be of assistance.
Thank You
Works but sometimes too well
There has not been one thing that has been an emergency but just knowing this really works. unfortunately there have been a few accidental calls and the operator has been very understanding and just wants to make sure I am alright. Some calls have accidentally been placed by my own stupidity but a few other times when placing the unit down gently it activated. It is great to be able to confirm everything is working after turning the unit off for travel by plane just by hitting the button and letting them know the reason for calling. They are happy to know it is back on line and working. Just a word of advise, it is sensitive so if you have it around your neck don’t jump up and down or have it make contact with anything as this will set the call into the operator. It is definitely worth the price as it gives you piece of mind. Title.
13 de marzo de 2024
Respuesta de Life Assure Medical Alert
Thank you so much for your review! We hope that this review will help seniors across Canada enjoy Life Assure medical alert systems as well.
If you need additional help in the future, please feel free to call our support team at 1-800-354-5706 or visit our website support page at https://www.lifeassure.com/product-support/
Thank You,
Life Assure Medical Alert Team
I fell on the corner of a sidewalk
I fell on the corner of a sidewalk. The call went in right away. I did not need help b/c I fell right in front of a walk-in clinic. They helped me up & checked me over. A lady there drove me home while her husband falled us with his car.
Life Assure is great.
2 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.
Thank You,
Life Assure Medical Alert Team
Absolutely the BEST.
Your customer service people are well-informed, patient and polite. Because I've had a few false alarms, I know that response is immediate. The ease of use is a huge factor as well. Add to that, it is a Canadian company and help is local rather than from all over the country. Overall, I have and will continue to recommend Life Assure to one and all.
16 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Your review is greatly appreciated! Thank you for taking the time to help others across Canada choose Life Assure medical alert systems!
Thank You,
Life Assure Medical Alert Team
The device was not working properly and…
The device was not working properly and customer insisted it was good. Finally accepted and had to pay to return it. Took 2 weeks for they to send a new one just when canada post strike started. So in more tha 2 months I haven’t have a devuce
2 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Thank you for your review. We appreciate your time in providing us with this feedback so that others may make the right choice for their medical alert needs.
We have a high standard for ourselves and the service we provide. Our customer support team is available Toll Free at 1-800-354-5706 and will be happy to address any of your concerns!
Thank You
Life Assure not for me.
I found this was a product I did not need, especially at the relatively high price at which it was offered.
16 de noviembre de 2024
Respuesta de Life Assure Medical Alert
We appreciate your taking the time to provide this feedback and helping others decide on a medical alert device.
Our first priority is to ensure our customers' medical alert needs are taken care of. For any of your concerns, please be sure to contact our customer support team Toll Free at 1-800-354-5706. We would be happy to assist with any issues you may have!
Thank You
The medical alert is giving me peace of…
The medical alert is giving me peace of mind and even when I accidentally hit the device your company is prompt in contacting me and everything is ok. I feel confident.
6 de diciembre de 2024
Respuesta de Life Assure Medical Alert
We appreciate your time and kind words! Your feedback will help Canadian seniors decide to take the next step in protecting themselves with Life Assure medical alert systems.
Thank You,
Life Assure Medical Alert Team
When my mom accidentally set off her…
When my mom accidentally set off her wrist band the phone call to see if she was okay was prompt, always good to know someone was there to make sure she was okay.
1 de noviembre de 2024
Respuesta de Life Assure Medical Alert
Thank you so much for your kind words! Your review will help others to choose Life Assure medical alert systems in Canada.
Thank You,
Life Assure Medical Alert Team
Dad fell the other night and you guys…
Dad fell the other night and you guys phoned me immediately. thank you
14 de diciembre de 2024
Respuesta de Life Assure Medical Alert
Thank you for taking the time to provide this positive review! We hope that sharing our good review will help other Canadians choose Life Assure medical alert systems, too.
Thank You,
Life Assure Medical Alert Team
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