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La empresa ha respondido
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Consulta las opiniones de los clientes
Product arrived now, it is as described. Dispatch was significantly delayed. But delivery was 2 working days post dispatch. Late dispatch was not well communicated initially. But once updated and c... Ver más
La empresa ha respondido
Brought some hand winches from Lifting 365, asked some questions, got a fast & informative reply. The winches I wanted were out of stock but was offered a suitable alternative. Plus, I asked some tech... Ver más
La empresa ha respondido
Just made my first order from your website and I must say I had no trouble at all the specifications were there for the particular winch and prior to that was given all information from a nice chap vi... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamientos
- Concesionario de grúas
- Proveedor de equipos industriales
- Supermercado industrial
- Compañía de software
Escrito por la empresa
Lifting365.com® is a dynamic and innovative tech company at the forefront of the Lifting & Material Handling Industry. Our unparalleled presence in eCommerce and eLearning sets us apart. We don't just supply top-tier products through our efficient drop-shipping model; we also provide essential online training, ensuring our customers are fully compliant with all Health and Safety Legal Requirements. As a proud nominee for the Deloitte Technology Fast 50, our commitment to driving technological advancement extends throughout the rapidly evolving Lifting & Material Handlings sector. Lifting365.com® serves as your comprehensive one-stop marketplace, devoted to enhancing safety, efficiency, and productivity. Our dedication to education is evident as we prioritise rigorous online product training, empowering clients and partners with the necessary skills to optimise the use of our offerings for success in their operations. Connect with Lifting365.com® to see our exciting journey of innovation and growth. Global Distribution Centres: London, United Kingdom | Chester, United Kingdom | Wuppertal NRW, Germany | Newtown, Wales | Belfast, Northern Ireland | Dublin, Ireland | Cork, Ireland | New York, USA
Información de contacto
79 College Road, Harrow, HA1 1BD, London, Reino Unido
- 02071832272
- sales@lifting365.com
- lifting365.com
4,6
Excelente
604 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The website is good I found and…
The website is good I found and purchased the items I wanted quickly and easily but I have only just done this so I haven’t received the items yet so I can’t give it 5 stars until I’ve received the correct items in good condition in a timely manner.
8 de mayo de 2024
Respuesta de Lifting365
Thank you for your honest feedback! We're glad to hear that you found the website easy to use and that your purchase went smoothly. We completely understand wanting to wait until your items arrive before giving a full review. We’re confident you'll be pleased with the delivery and quality, and we look forward to hearing from you once everything arrives!
Respuesta de Lifting365
Thank you for your wonderful feedback! We're thrilled to hear that you found our team reactive, proactive, and friendly. It's great to know you'll be using us again, and we look forward to assisting you in the future!
Respuesta de Lifting365
Thank you for your great review! We're happy to hear that you were pleased with the product, found our staff friendly and knowledgeable, and experienced quick delivery. Your satisfaction is our priority, and we look forward to serving you again!
Placing Order
Found it difficult to get to the ordering stage - I wanted to order the FallArrest Global Rope Grab.
Got the order placed, so all good.
30 de abril de 2024
Great dealings.
Great dealings.
Fast and direct.
Will keep in mind whenever any lifting equipment us needed.
30 de abril de 2024
Great range or products
Great range or products. Great price. And lifting test certificates and training provided.
14 de abril de 2024
Great range of products
Great range of products, I received my delivery next day, great service
10 de abril de 2024
An item we wanted wasn’t in stock
An item we wanted wasn’t in stock, emailed and had a message back straight away with a replacement that was in stock, brilliant service by Killian.
Thank you
9 de abril de 2024
Great communication and fast delivery 👌
3 de abril de 2024
Easy to use site
1 de abril de 2024
Very competitive
Very competitive, and very good quality, just what we were looking for 😃
16 de marzo de 2024
Great customer service. Above and beyond.
So impressed by these guys. A last minute lifting solution design change on my project and I needed 2 winches delivered asap. Claire couldn’t have done more to help, spoke with suppliers, checked stock and got the delivery pushed through asap. Ordered 1pm and delivered to me by 9am the next morning. A pleasure to deal with, 1st class service. Thanks so much, keep up the great work 👍🏻
20 de marzo de 2024
Opinión espontánea
Respuesta de Lifting365
Hi Dan, thank you so much for your kind words! We're delighted to hear that you had such a positive experience. Thank you for choosing Lifting365, and we look forward to working with you again in the future!
- Claire
Very helpful very nice to deal with…
Very helpful very nice to deal with from start to finish
4 de marzo de 2024
Easy website to use
5 de marzo de 2024
Website was useful and a call made it…
Website was useful and a call made it even clearer thanks to the staff .
5 de marzo de 2024
very easy to navigate through and liked…
very easy to navigate through and liked the codes to check i was the actual person.
27 de febrero de 2024
The experience was okay
The experience was okay. I was sent a link with an online quote for the incorrect product. It took four phone calls for somebody called me back.
19 de febrero de 2024
Respuesta de Lifting365
Hi Jim,
Thank you for taking the time to share your feedback with us. We sincerely apologise for the experience you had regarding the mix-up with your online quote and the difficulty you encountered in reaching us over the phone. We understand how frustrating this must have been for you, and we want to extend our sincerest apologies for any inconvenience this may have caused.
At the time of your experience, we were facing some technical difficulties with our phone system, which unfortunately affected our ability to respond to calls as promptly and efficiently as we aim to. We want to assure you that these issues have been fully resolved, and we are now back to providing the high standard of customer service that our customers have come to expect from us, as reflected in our other reviews.
We realise that this experience did not meet your expectations, nor does it reflect the level of service we strive to provide. As a token of our commitment to your satisfaction and to show our appreciation for your patience, we would like to offer you a discount on your next purchase. Please email our sales team before your next purchase, and let them know about this offer so they can apply your discount accordingly.
We value your business and are dedicated to ensuring that your future experiences with us are positive and seamless. Should you have any further concerns or require assistance, please do not hesitate to contact us directly.
Thank you again for your feedback, and we look forward to the opportunity to serve you better in the future.
Kind regards,
Kieran Twohig
CEO | Lifting365
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