Device for lifting drive paver bricks arrived quickly, and it does work. Could do with a hammer spot above both brick grab plates, not just above one. Use a steel rule to loosen sand/soil in gap and... Ver más
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Consulta las opiniones de los clientes
Chat GPT recommended LES for their competitive pricing on a ladder I needed. After making the purchase, which was easy online, I had some confusion about the delivery date (due to not reading the de... Ver más
La empresa ha respondido
As a returning customer George and the superb team have been brilliant. Since my 2021 purchase of a hand stacker it has been a great asset and one of my best purchases running a small audio visual com... Ver más
La empresa ha respondido
Since I have a water crossing to the final postal location, which is not my house, I asked Louise Hammond if there was any chance I could get an update on arrival. As it turned out tracking was suppli... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamientos
- también en la categoría
- Concesionario de grúas
- Proveedor de tambores metálicos
- Servicio de comercio electrónico
- Supermercado industrial
- Trabajo en altura
Sobre Lifting Equipment Store
Escrito por la empresa
A REPUTATION WITH OUR CUSTOMERS THAT IS SECOND-TO-NONE
At LES - Lifting Equipment Store, we have built a reputation with our customers that is second-to-none. Our exquisite attention-to-detail, expert advice, and advanced product knowledge is unrivalled. Furthermore, we understand that when you order a product, you order it because you need it. And that's exactly why our team will keep you updated every step of the way from order to final delivery.
WHO WE AREFounded more than 10 years ago, Lifting Equipment Store has quickly established itself as a market leader, continuously going from strength to strength in an ever-competitive market. Based in the heart of the West Midlands, in Stourbridge, our team of experts offers extensive knowledge and experience, supplying industrial products all over the globe on a daily basis. No customer is located too far away for us. WHAT WE DO
At LES, we provide both one-off and regular customers with access to thousands of lifting, rigging, material handling, and height safety products, coupled with expert advice and a unique service that is truly worth five stars. We can provide single sales, as well as discounts on large volume orders, and nearly all of our products are shipped the next day, using only the most trusted couriers, displaying accurate lead times for every product line. Dealing with Lifting Equipment Store is easy, and you get plenty of options. Products are simple to customise and adding items to your basket, checking out, and paying using any common credit or debit card is effortless. But we do acknowledge that some business-to-business customers require more convenient and flexible terms, therefore we are open to discussing potential trade credit accounts. We have the capability to send anything, anywhere. Whether that be a small box of lifting slings to Birmingham, or a full-sized JCB shipped to Nigeria - no product is too big or too small. We handle the hassle and deliver your goods - and on our promises.
Talk to the REAL Experts
Escrito por la empresa
- WE'RE COMMITTED TO OUR CUSTOMERS
- Our technical sales team understand complex lifting systems and are LEEA qualified ready to handle your lifting challenges - we sell more than just a box!
We Guarantee The Lowest Prices
Our Price Match Promise
Want a better price? Good luck finding one! We know that price isn't everything and that many of our customers find great satisfaction in the expert, premium service and with that appreciation alone, continue to return to us.
But with that being said, we always strive to be the best on price and never knowingly undersold. We regularly price check every single branded product against our competitors so you don't have to waste any time, your next lifting project just got easier and more affordable!
We ask that you challenge us to beat any like-for-like quotation - we will always do our absolute best to beat the lowest price - if it isn't us already that is.
Información de contacto
20 Gainsborough Trading Estate, Rufford Road, DY9 7ND, Stourbridge, Reino Unido
- 01384 567430
- info@liftingequipmentstore.com
- liftingequipmentstore.com
LIFT MORE, WORRY LESS!
4,9
Excelente
1 mil opiniones
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There was no issue with the company…
There was no issue with the company direct, there was an issue with the delivery. The delivery address on the package was correct but presume the delivery company saw the business name on it & decided to try to deliver it to the business premises rather than the actual address on it & there was nobody there to sign for it. Meaning we had to go to collect it from them to be able to receive it
19 de marzo de 2026
Respuesta de Lifting Equipment Store
Hi Fiona,
Thank you so much for taking the time to leave us a review. I have tried reaching out to you via email to pass on my sincere apologies for the issues with this delivery.
As your order was drop shipped by the manufacturers, we were not notified of this matter until we saw your review. If this has been brought to our attention, we would have gone above and beyond to turn your experience around and make it as smooth and successful as possible. This delivery has been escalated with the manufacturers so that this does not arise for future deliveries. We have also arranged for your carriage has been refunded in full for you.
On another note, thank you for your kind words about LES, and sharing your honest experience with us. We truly value our customers and aim to provide a 5-star experience every time.
-Team LES
Excellent Customer Service
We recently ordered a large fork lift Jib from LES which was sent to us direct from the manufacturers.
Unfortunately the Jib arrived on a pallet which had clearly been damaged during transportation and the Jib arrived minus locking pins.
I spoke with Millie in sales to explain the issue and the matter was dealt with quickly and efficiently and replacement pins were on their way from the manufacturer.
It's so nice that when an issue occurs that it is sorted out in a quick and efficient manner.
24 de marzo de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Hi Stephen,
Thank you for your honest 5* review! We are super glad to hear that Millie was able to jump on this immediately and get this resolved at the soonest opportunity! Thank you for your trust and kind words. We will be sure to pass this across to Millie.
We hope to see you shop with us again soon :)
-Team LES
Respuesta de Lifting Equipment Store
Hi Mark,
Thank you for taking the time to leave us a review. We are super happy to hear that you are pleased with our service and products! :)
-Team LES
I ordered a Yale 1 Tonne electric hoist…
I ordered a Yale 1 Tonne electric hoist and needed next day delivery. After initially being told that Yale would take 2 to 3 days to sort, LES sales executive, Millie Moreton, put in a next day request to Yale, who kindly built and dispatched the hoist double quick, and we received it the following day. Millie's communication and help was outstanding. Many thanks
11 de marzo de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Thank you for your 5* Review Nigel. We are very pleased to see Millie managed to improve delivery to next working day for you, we will pass on your kind words to Millie.
We hope to see you shop with us again in the future.
- Team LES
Excellent Service
10 de marzo de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Thanks so much for your 5* Review Paul!
- Team LES
Excellent customer service
16 de febrero de 2026
Respuesta de Lifting Equipment Store
Hi there,
Thank you for taking the time to leave us a 5* review. We hope to see you shop with us again soon!
-Team LES
Great experience
quick delivery, easy to use website and kept updated between the purchase and delivery of my order.
16 de febrero de 2026
Respuesta de Lifting Equipment Store
Hey Charlotte,
Thank you for the 5* review. We are happy to hear that you had a great shopping experience with us!
-Team LES
Respuesta de Lifting Equipment Store
Thank you for your 5* Review Pete - we hope to see you shop with us again in the future.
- Team LES
Brilliant Customer Service
Ordered online, surprised to see guaranteed next day FOC, totally unexpected.
Received an email from Gemma Morris to tell me 1 item was out of stock and Yoke did not have anymore stock.
Luckily the size that was out of stock was the wrong size! Our fault.
Gemma rang me straight back after I'd informed her I'd need to wait for one of the engineers to confirm if the alternative was acceptable.
I informed her that we required a different size, which she sorted straight away over the phone and took prompt payment so we could receive the item on the same next day delivery.
This is our second time of using LES and their customer service is second to none.
2 de marzo de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Hi Sally,
Thank you for your 5* review and great feedback on your second shopping experience with LES. We are pleased that Gemma made your experience smooth and easy! We will be sure to pass on your kind comments to Gemma :)
-Team LES
Customer Services Millie Moreton
Have used a few times when needed and all equipment has been delivered really quickly and customer services especially Millie Moreton who i have mainly delt with when needing certificates respond on the same day with answers
27 de febrero de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Hi Michael,
Thank you so much for a great review! We are pleased to hear that you are impressed with our service and products. We hope to see you shop with us again soon!
-Team LES
Good buying experience
19 de febrero de 2026
Respuesta de Lifting Equipment Store
Hi,
Thank you for sharing your 5* experience with us. We hope to see you shop with us again soon!
-Team LES
Very quick and efficient service
Very quick and efficient service, nice people to deal with,esp Louise and Sarah.
19 de febrero de 2026
Respuesta de Lifting Equipment Store
Hi Chris,
Thank you for taking the time to leave us a great review. We are pleased to hear that Louise and Sarah made your experience easy and successful! :)
-Team LES
Louise and Millie save the day!
Dear LES, thank you for your support with my order which I placed this morning.
Firstly, as a return customer ', I was attracted by your competitive pricing and consistent quality. After I placed the order Louise got onto me straight away to ask ifI was sure that I was buying compatible items and then Millie pointed me in the right direction and made sure I was able to make a correct purchase. AND she arranged for a refund for me. Now that's what I call customer service.
Thank you
20 de febrero de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Hi Paul,
Thank you so much for the 5* review and your lovely comments on our team and service. We will be sure to pass on your kind words to Millie and Louise! :)
-Team LES
The equipment purchased was great and…
The equipment purchased was great quality and as described. The price was very reasonable. Unfortunately after the order had been placed and payed for I received an email about the collection option which I had opted for. This turned out to not be from Stourbridge(near to my home) as stated, and was in fact going to be from Bloxwich. This was a quite bad inconvenience as it is on the opposite side of the Black Country form Stourbridge. and was a very traffic heavy journey on a Friday.
12 de febrero de 2026
Respuesta de Lifting Equipment Store
Hi Pete,
Thank you for taking the time to leave us a review.
I am sorry to hear that the 'pick up in store' address caused confusion and inconvenience. Unfortunately, we did not have the slings and shackles available from stock in the Stourbridge warehouse that day so I apologise for the incovenience caused.
We do arrange for stock from our Wasall depot to be delivered into our Stourbridge depot the next working day if this is an option for you for any future purchases that you make with us.
We truly value your support and hope to provide you with a smooth and positive experience on your next order.
Thank you again for your understanding.
-Team LES
Easy to order and quick delivery
Easy to order and quick delivery. Much appreciated, thank you
11 de febrero de 2026
Respuesta de Lifting Equipment Store
Hi Jen,
Thank you for your purchase and 5* review! :)
-Team LES
Great company
Easy to use website, kept informed throughout the order process, very helpful customer service and next day delivery! Can’t fault them.
16 de febrero de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Hi Charlotte,
Thank you for a great 5* review. We are pleased to hear of your smooth and successful shopping experience with us! :)
-Team LES
Extremely fast and impressive service
Extremely fast service, and when we had a problem it was resolved almost instantly by Millie.
I don't normally leave reviews but LES have seriously impressed me.
13 de febrero de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Hi Rob,
Thank you for taking the time to leave us a review to share your experience with us. We will be sure to pass on your kind comments to Millie :)
-Team LES
Pricing error.
I ordered an item which had apparently been priced incorrectly. I understand that these things happen. I received an explanation almost immediately and I was advised that my order had been cancelled. I received my refund within a few days. Whilst this was all an inconvenience, I was impressed at how this was dealt with (politely and efficiently). I give 4 stars only due to the pricing error.
9 de febrero de 2026
Opinión espontánea
Respuesta de Lifting Equipment Store
Hi Paul,
Thank you for taking the time to leave us a review.
We’re very sorry for the inconvenience caused by the cancellation of your order. Unfortunately, the item was listed due to a pricing error and the price shown was below our cost price, meaning we were unable to fulfil the order at that amount. While we always aim to honour our prices, in rare cases like this we do have to cancel and correct the mistake.
However, with that being said, we are grateful for your honest review and and kind words. We sincerely apologise for the disappointment this caused. We truly value your support and hope to provide you with a smooth and positive experience on your next order.
Thank you again for your understanding.
-Team LES
Great service, and price, and delivery on time.
Great service, and price, and delivery on time.
3 de febrero de 2026
Respuesta de Lifting Equipment Store
Hi Steven,
Thank you so much for your great 5* review, we hope to see you shop with us again soon :)
Team LES
Respuesta de Lifting Equipment Store
Hi,
Thank you so much for your lovely 5* review, we are so happy to hear you received your items quickly and efficiently.
We hope to see you shop with us again soon :)
Team LES
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