The service I received from my first enquiry to the delivery of my two memory bears was exceptional. I had kept clothing from my mother and grandmother for decades before deciding what to do. I telep... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The end result is beautiful memory cushions made from my late father's cardigans for myself and my mum. Lily Grace Keepsakes were superb in letting us know they had received our order and keeping in t... Ver más
I requested a couple of cushions from a vet nurse uniform as a memory from University. The result was amazing and will be a memorable keepsake. Lily Grace kept me informed of the timeline and progr... Ver más
The blanket and teddy bear are both utterly beautiful. And LilyGrace Keepsakes did something very special with our most precious things, breathing new life into our daughter’s clothes - she died when... Ver más
Información sobre la empresa
Escrito por la empresa
We create high quality memory keepsakes made from your loved ones clothing that are the perfect way to remember those special moments in life
Información de contacto
29 Kenswick Drive, b634qz, Halesowen, Reino Unido
- 01216028721
- info@lilygracekeepsakes.co.uk
- lilygracekeepsakes.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Amazing Customer Service
Originally when I placed the order we lost our mom a few months before and I wanted to get my sister something special for Christmas. I wasn't sure what to expect when I first placed the order but Helen and Charlotte kept me in the loop from start to finish, even snuck in a little preview.
Very helpful and understanding
Very helpful and understanding. Easy service kept updated. Ordered 2 cushions from my mums cardigans and they are absolutely amazing. Very pleased
Excellent quality work
Excellent quality work! I initially commissioned two cushions using my dad’s old jumpers and polo shirts as a keepsake after his death. I was so impressed with the quality and the finish that I commissioned 5 more! The cushions are so beautifully made and look fabulous. Couldn’t be happier!
Fantastic bear and hearts good quality…
Fantastic bear and hearts good quality workmanship so glad I found you for the memory bear
Very professional and caring service
I pondered for some time about getting a cushion made with my Mother’s cardigan. I finally, nervously, decided to send it to Lily Grace Keepsakes.
I needn’t have worried, the whole experience was faultless. There was constant communication, the Team were very kind, caring and considerate, nothing was to much trouble or to much to ask.
I finished up with a beautiful cushion and four heart shape keepsakes from the cardigan, they are beautiful. I would not hesitate to recommend Lily Grace Keepsakes for the time, care and consideration they put into everything.
Cushion
Ordered a cushion for my mum as a Christmas present from my grandads dressing gown and omg in love!! Everything about its perfect!! Top quality professional and just makes it so sentimental. 100% reccommend and I would definitely buy again. So professional too start to finish- your informed when they receive your clothes/when it’s getting made and pictures when it’s done!
Excellent product
Communication from Helen and Charlotte was excellent throughout. There was such a broad range of memory cushions to choose from and all looked beautiful. We chose the tie front cushion and it arrived looking better than I ever expected and we’re already looking at sending of a shirt for a cushion too. I highly recommend Lily Grace Keepsakes.
Outstanding is all I can say
Helen and Charlotte made us 2 bears and a cushion in memory of my husband and my children’s dad. Reduced me to tears when I opened the box. Perfectly represented him and so nice to have been able to input into the designs. Excellent communication all the way through. The bears and cushion far exceeded our expectations. Thank you.
Brilliant
This is my third bear and they have all been made brilliantly! The communication with the company has been great, I highly recommend and will definitely be ordering more in the future. X
Fabulous service
Fabulous service, kept in contact every step of the way, the cushion and hearts were so much better than I could have hoped, they are so beautifully made and padded, I love the care that has been taken. I cannot thank the girls enough for the special memory
So very pleased with the uniqueness and…
So very pleased with the uniqueness and quality of both the bear and set of hearts. This was a gift made more poignant due to a recent death. Thank you for helping to keep memories.
Beloved jumper now a beloved cushion
The cushion from Mum's jumper is beautiful, and the detail, using the buttons and the hanger ribbons to decorate (even using one where there was a slight stain on the jumper - a happily worn one) was classic. My niece will love cuddling her nana's jumper. Thank you so much.
Truly magnificent craftmanship
I wasn’t planning on having an emotional morning, however 3 priceless memory bears have arrived and made memories stream down my cheeks.
They are beyond expectations and will literally be treasured forever and a day.
Sincerely I can’t express my gratitude for Lily Grace Keepsakes impeccable attention to detail, their above and beyond customer service and ultimately craftsmanship (woman). I felt involved every step of the way from ordering, material and accessory selection, updates along the making of the bears and then the final photos before despatch.
Truly magnificent.
I love my teddy
I love my teddy, it’s well made and worth every penny. They kept me updated all the time. I recommend Lily Grace to anyone. I can now give my son a hug. Thank you very much,Lily Grace. Xx
Amazing. Helen was so amazing throughout the…
Helen was so amazing throughout the process. She let me know when my clothes had arrived at her end . Then messaged me throughout of the process with updates . Would highly recommend.
Really pleased with the memory cushion
Really pleased with the memory cushion, compassion and care and exemplar customer service. Thank you.
Very good service and received finished…
Very good service and received finished product in good time. Beautifully made keepsake cushions
Wonderful Company to work with
Had this beautiful cushion made out of one of mums jumpers as she passed away this year and I wanted to have a keepsake. Communication is brilliant and quality of the cushion is excellent. I highly recommend Lilly Grace Keepsakes.
Wonderful company and experience
What a wonderful business to deal with from start to finish. . The patch memory bear teddy is far far beyond what I expected. Such a well crafted and designed bear. Every detail is meticulously crafted and so much thought has gone into the creation of our teddy. Teddy will have pride of place in our home. Would wholeheartedly recommend Lily Grace if you’re looking for a lasting memory of a loved one. Simply amazing!!
Beautiful bears
From ordering to receiving the two bears I ordered the process was fully explained and easy.
Questions were answered immediately and expectations managed.
I had ordered too late for Christmas but was aware of that.
It was a lovely surprise to be told they were ready and on way and arrived as promised in time for Christmas.
Excellent service and bears are beautiful
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








