Banner for Linden Homes

Linden Homes Opiniones 

1160
•
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Cannot thank Naomi from West Park Quarter highly enough helping us along our process as first-time buyers. She has eased what wouldve been a stressful experience for us not knowing much on getting on... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve recently bought our first home with Linden Homes and we’ve had such a positive experience so far! Being first-time buyers, we obviously had loads of questions and weren’t really sure what... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have had a very positive experience with Linden Homes so far. The staff have been friendly, helpful, and supportive throughout the process. They have answered our questions and guided us through th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Clare was brilliant when we popped into Pleasley View yesterday. She coped well with my daughter's 3 year old son, and 9 month old daughter who were creating interruptions during our discussi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Constructor de casas
  2. también en la categoría
  3. Promotor inmobiliario

Escrito por la empresa

Find your forever home with one of our modern and efficient new homes for sale. With a range of new housing developments in great locations throughout the UK, you’re sure to find your ideal property with Linden Homes. Customer service contact details: https://www.lindenhomes.co.uk/contact-us/customer-services


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(1160)

401 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Outstanding Support from Start to Reservation

My husband and I visited Woodland Glade in Telford at the end of February after spotting a property online, and we instantly fell in love with the site. From the moment we arrived, we started exploring other available plots and could really picture ourselves living there.
Leanne and Olivia have been incredibly helpful from the very beginning. When we first met them, they took the time to understand what we were looking for, guided us through the available plots, and kindly showed us around the show home. They’ve stayed in touch with us throughout the process, always being responsive, supportive, and informative.
Thanks to their help, we’re so excited to have now successfully reserved a plot on the site. We can’t wait for this next chapter to begin!

1 de mayo de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Sonia,

We're happy to hear that you fell in love with Woodland Glade and found the perfect plot. We appreciate your kind words about the team; they aim to provide helpful and supportive service. We're excited for you as you begin this new chapter!

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

I can only comment on the reservation…

I can only comment on the reservation process so far Ben at finches park is great

27 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi EMMA S,

We're happy to hear that the reservation process was great. We appreciate you taking the time to leave us this positive feedback.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Sensational Sam and Colin - Linden Homes, Quantum Fields

We had an excellent experience with Linden Homes at Quantum Fields thanks to the outstanding service from Sam and Colin. From start to finish, they were professional, approachable, and incredibly helpful, always going the extra mile to make the process smooth and stress-free. Their communication was clear and timely, and nothing ever felt like too much trouble. A real credit to the team, highly recommended. We absolutely love our new home❤️

15 de abril de 2026
Opinión espontánea
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Denise,

We're happy to hear about your excellent experience and that the team provided such outstanding service. It's great to know they made the process smooth and stress-free for you. We appreciate you recommending our team!

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Great sale office team

Nicola and Sharn at the sales office have been great at the Foxglove Place, Leighton site.
Excellent online reservation process
So far so good.
Will update on quality of build once done.

24 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi AH,

We're happy to hear that the online reservation process was excellent and that the sales team was helpful. Thank you for the positive feedback, and we look forward to your update on the build quality.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

So far the people we are dealing with

So far the people we are dealing with, Dave & Rachel are doing a great job. We are receiving all the relevant information, advice and guidance thus enabling us to make an informed decision about the property we are in the process of purchasing and soon will be calling home.

24 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Dev,

We're happy to hear that you've had such a positive experience! It's great to know that the information, advice, and guidance we're providing are enabling you to make informed decisions about your future home. Thank you for your feedback.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Beautiful New Home & outstanding experience!

We had an outstanding experience with our house builder, Linden Homes, from start to finish. The entire process was handled with professionalism, transparency, and genuine care, which made what can often be a stressful journey feel smooth and even enjoyable Danielle in the sales office was very attentive and friendly, helping us navigate the choices of finish and the upgrades we wanted.

The quality of the home is truly exceptional. Every detail has been thoughtfully designed and executed to a very high standard, from the craftsmanship and materials used to the finishing touches that really make the house feel like a home. It’s clear that pride goes into their work, and the result is a property that not only looks fantastic but feels solid and built to last. The Site Manager, Steve, attention to detail and customer care is outstanding.

What impressed us just as much—if not more—was the level of aftercare. Even after completion, the team remained responsive, attentive, and committed to ensuring everything was perfect. Any questions or minor issues we had were addressed quickly and efficiently, with a level of service that exceeded our expectations. Scott the Director from Vistry has visited to see if we are happy and any issues, although there hasn’t been many, were resolved quickly and professionally.

Overall, we couldn’t be happier with our new home or the experience we had. We would highly recommend this builder to anyone looking for quality, reliability, and excellent customer care throughout the entire journey. We love our new home ❤️

16 de octubre de 2025
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Joanne,

We're happy to hear that you had an outstanding experience! It's great to know that the process was handled professionally and with genuine care. We appreciate your recognition of the quality of your home and the aftercare provided. Thank you for recommending us; we love that you love your new home!

Kind Regards,
Marcus
Linden Homes

Valorada con 1 estrellas sobre 5

Inconsistent Customer Experience

I recently purchased a property at the Little Glen development and unfortunately my experience has been disappointing.

While the buying process initially seemed smooth, my experience around the time of key handover felt inconsistent. It appeared that different customers were being treated differently, which raised concerns for me as a buyer.

Additionally, within a very short period after completion, there were noticeable changes in how properties were being marketed at the same development. This made me question the overall fairness and transparency of the process.

I have raised these concerns directly with the company, but the response so far has not addressed the core issues.

I hope the company reviews its approach to ensure more consistent and fair treatment for all customers in the future.

27 de marzo de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Nitinkumar,

Thank you for taking the time to share your feedback, and we’re sorry to hear that aspects of your experience at our Little Glen development did not meet your expectations.

We’re pleased that the purchasing process initially felt smooth, but we regret that your experience around key handover and the period following completion left you feeling concerned about consistency and fairness. This is certainly not the experience we aim to provide, and we take comments of this nature very seriously.

Property availability, incentives, and marketing activity can change over time due to market conditions and operational factors; however, we fully understand how this can feel disappointing when viewed shortly after completion. We strive to treat all customers fairly and transparently, and it’s disappointing to hear that this was not your perception.

We note your comments regarding the response you have received so far and are sorry if you feel your concerns have not been fully addressed. We would welcome the opportunity to review this further and ensure your feedback is properly considered.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Ashton and Julia have been amazing…

Ashton and Julia have been amazing helping me secure my dream home at Edwalton fields! Very nice and we are grateful for their help so far!

18 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Alexandros,

We're happy to hear that you had such a positive experience securing your dream home! We appreciate your kind words and are grateful for your feedback.

Kind Regards,
Marcus
Linden Homes

Valorada con 1 estrellas sobre 5

Build terrible quality and legally…

Build terrible quality and legally undersized houses linden pairs with vistry group all same company, my house is supposed to be a 3 bed 5 person home, legally its a 2 bed 3.5 person home. Environmental health report confirms that the 3rd room is not a habitable space due to its tiny size and that the house could never fit 5 adults in the bedrooms the only way our house becomes a 3 bed is if the living room is converted into a bedroom and we live without a living room
Update reply to Marcus please send me contact information or come to my home and I can show you how the report specifically says one of the rooms can only fit a standard bed in it and no other furniture and is not fit for purpose as bedroom at the most the room can only be used by an under 10 years old. You marketed this house has having 2 double bedrooms and a full single room but even the plannin documents show this was never gonna be the case from the moment it was built.

20 de enero de 2026
Opinión espontánea
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Sam,

Thank you for taking the time to share your feedback. We are sorry to learn of your dissatisfaction and appreciate you raising these concerns in relation to your partner plot.

We take build quality and compliance with relevant planning, building control, and regulatory requirements seriously. This plot was delivered as part of a partner arrangement and was designed and constructed in line with the applicable standards and approvals in place at the time.

In light of this, we note your comments regarding room sizes and occupancy and would welcome further detail to fully understand the specific issues you are raising.

We recognise how concerning it can be to feel that a home does not meet expectations, particularly where space and suitability for your household are concerned. If you have obtained any reports or assessments that you believe highlight potential discrepancies, we would be happy to review these with the relevant teams.

Your feedback is important and helps inform ongoing discussions with our partners. We would welcome the opportunity to discuss this further to ensure there is a clear understanding of your concerns.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Great sales team

Great sales team
Amber and Sam have been great and so helpful

17 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Gary ,

We're happy our sales team was so helpful. We appreciate you sharing your positive experience with us and thank you for the feedback.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Sonia has been fantastic to deal with

Sonia has been fantastic to deal with, such a great help!

11 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Megan,

We're happy to hear that you had such a positive experience. We appreciate you taking the time to share your feedback with us!

Kind Regards,
Marcus
Linden Homes

Valorada con 1 estrellas sobre 5

Linden/Vistry Homes Redcar

Linden homes in Redcar have no interaction with residents after you have moved in and had your statuary weeks to get faults to them, we paid for a different splash back behind the cooker, the wrong one was fitted, when it was changed it wasn’t sealed properly so I did it myself. A seal for the flue on the outside of the house was not fitted, after waiting for months we purchased it ourselves and I fitted it. The front doors on the houses are not fit for purpose (I am not the only resident who says this) and they let constant cold air and rain in, I had to email for months to eventually get a visit from the Window and door fitting company and a really nice lady from Linden/Vistry Homes who after a doorstep discussion went off to speak to the door company in private, the result was the door frame and front door were both changed, thank you to the lady, several months later it was exactly the same as the first door, we have a curtain and sausage shaped draught stoppers at the front and living room door, I’ve even tried fitting draught excluder tape within the frame but these front doors are just not fit for purpose!

I know that some people on the estate are already paying to have front doors fitted by different window & door companies.
In 2026 in a brand new house this is just not acceptable, I feel like I’m back in a house of my childhood from the 1960’s/70’s with a builder who doesn’t give a toss as they have their profit margin to think about.

The council won’t adopt the footpaths and roads on phase 1 or phase 2 of the estate because the engineering company who Linden/Vistry Homes use are also not up to standard, they have been promising to open the second entrance to the estate ever since we moved in 4 years ago and the engineering company are for ever digging up footpaths/roads then leave things for months on end, they are changing kerb stones over and over again, one of the engineering company vans came round with a short letter the other day to say the works will now continue to August 2026.

We have invested a lot of money into our house to make it greener and energy efficient but with the doors we have fitted we are fighting a losing battle (WE ACTUALLY LOVE THE HOUSE).
On the 25th of March 2026 I sent Linden/Vistry Customer Services another email about the front door and a reply was sent to me saying my email had been sent to the relevant department (the bin!).

All the doors and window frames on the estate are black/gray but I have told them on more than one occasion that if I have to pay for a new front it will be one of my choice and colour.

They really don’t get it, WE LOVE THE HOUSE, it is let down by things that are not fit for purpose, come on Linden/Vistry get a grip, it is 2026.

12 de abril de 2026
Opinión espontánea
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Kev,

Thank you for taking the time to leave this feedback. We are very sorry to read about your experience and fully understand your frustration.

We acknowledge that we have fallen short in our post‑completion support, particularly regarding defects, communication, and the ongoing issues with the front door. It is not acceptable that you felt the need to carry out remedial work yourself, and we sincerely apologise for this.

We are especially concerned about the continued draught problems despite door replacements, and we recognise the impact this has on comfort and energy efficiency in a new home. The wider estate issues you’ve raised, including roads, footpaths, and ongoing engineering works, are also appreciated, and we understand the disruption these delays continue to cause.

We are truly pleased to hear that you love your home, and we regret that unresolved issues have detracted from that enjoyment. We would like to work with you to rectify these issues, and a member of our Customer Care team will be in contact to discuss next steps.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

House handover at Bishops Park on…

House handover at Bishops Park on Thursday 2/4/26 by ALLISON and WILL It was a lovely experience very efficient and professional They were wonderful a great credit to the company thank you so much

2 de abril de 2026
Opinión espontánea
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Don,

We're happy the handover experience at Bishops Park was so positive. It's great to hear that the team's efficiency and professionalism were appreciated. Thank you for your kind feedback.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Great service all round

Sales rep Sandra was great throughout the process of buying the property as well as having advice for me around the sale of my own property. As a company between Sandra, builders Ben and George, I consider myself well looked after even after I have moved in.

6 de febrero de 2026
Opinión espontánea
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Dexter,

We're happy to hear about your positive experience during the property buying process. We appreciate your recognition of the team's support and guidance, even after you moved in. Thank you for your feedback!

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

It’s called customer service

Good staff. Charlotte Dalton at Parkgate has been extremely useful to us. Nothing too much trouble and if she doesn’t know she will find out.

9 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi eallanlane,

We're happy to hear that our team was helpful! It's great to know that their dedication to going the extra mile made a positive difference for you. Thanks for your feedback.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Damian was very nice

Damian was very nice, helpful and very articulate with his explanation.. definitely recommend. And the houses? LOVELY!

7 de abril de 2026
Opinión espontánea
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Fareedah,

We're happy to hear that you found the explanation helpful and the houses lovely! We appreciate you recommending our services; it means a lot to us.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Lovely attitude from Andrea

Lovely attitude from Andrea
Very helpful and well informed

7 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Simon,

We appreciate you taking the time to share your positive experience. We are so glad to hear that you found our team member helpful!

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

LINDEN HOMES BARROWBY ROAD SITE

LINDEN HOMES BARROWBY ROAD SITE
Andrea was very helpful and took time from her schedule to explain the site and what was available and answered all our questions
Very professional with a lovely manner.
A lovely lady to deal with

6 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Anthony,

We're happy to hear that you found the information helpful and that your questions were answered thoroughly. We appreciate your positive feedback regarding the service you received. Thank you for taking the time to share your experience.

Kind Regards,
Marcus
Linden Homes

Valorada con 5 estrellas sobre 5

Both Staff members were lovely and very…

Both Staff members were lovely and very helpful in helping us reserve our first home and stayed professional throughout.
the location of the sales office was amazing and was just around the corner from where our future home will be built.
the service was also immaculate and we had amazing customer service response times, whenever i called to ask something there was always an answer.

4 de abril de 2026
Logotipo de Linden Homes

Respuesta de Linden Homes

Hi Ethan,

We're happy to hear that our staff provided professional and helpful service during your first home purchase. It's great the sales office location was convenient and that we provided amazing and prompt customer service. Thank you for your positive feedback!

Kind Regards,
Marcus
Linden Homes

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más