Little Green Button Opiniones 90

TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The staff at the little green button are nothing short of fabulous. They are extremely knowledgeable, efficient and speedy at resolving issues. We have dealt mainly with Bas who helped us with a co... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We use Little Green Button across our organization and, thankfully, we have never had to use it but it has instilled confidence in staff members who meet with the public. All tests and accidental... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Much safer system than the EMIS emergency button as it tells you the room location rather than the person. We have 18 consulting rooms and a number of ad-hoc staff who use various rooms so knowing wh... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Easy to install and easy to use. We're a GP practice on 5 sites and we're able to differentiate the locations so only the relevant people are notified when assistance is needed. Long term customer as... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de software
  2. Servicio de administración de empresas
  3. Puesto de primeros auxilios
  4. Proveedor de equipos de oficina
  5. Proveedor de equipos de seguridad
  6. Proveedor de software

Sobre Little Green Button

Escrito por la empresa

Over 100,000 people across the globe trust Little Green Button’s robust panic alarm software solutions to protect their staff, customers, and premises.

Experts in delivering panic alarm systems across the healthcare, education, government, office, and enterprise sectors, we help businesses meet their duty of care requirements to keep employees safe when working in public facing or vulnerable scenarios.

From the original on-screen panic button for desktops and our mobile alert app for lone workers, to our Lighthouse 24/7 alarm response centre, you can rely on and trust Little Green Button to ensure that a helping hand is just a click away.

Complementing your existing IT infrastructure, Little Green Button is quick and easy to install, simple to use and comes with a range of customisable features including escalation groups, silent panic alarms and location tracking, and it works offline when other systems let you down.

With expert and friendly support 24/7, we are committed to the service of our customers and, more importantly, their safety and wellbeing. We are so much more than just a panic alarm button.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

90 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

We have had the Little Green Button…

We have had the Little Green Button for a few years now and find it a great comfort to know that it is there on our screen if we need it. The service is great and we have had no problems with set-up. Highly recommend it.

2 de junio de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

We're so grateful for your feedback!

It's always nice to know that we're helping people have greater peace of mind at work. All of your continued support is greatly appreciated.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Great

We have found that the little green button is fantastic. All the staff feel safe when working in a room by them selves and have patient/clients come in with the door closed.

2 de junio de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Thanks so much for your kind feedback, Grace.

We're happy we can help you and your team feel safer at work.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Surprisingly good app.

Surprisingly good app.
Thank you

2 de junio de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

We really appreciate your review - it's great know you're getting on well with Little Green Button!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

extremely happy!

extremely happy!
Only little niggle is when some pc's icon greys out and I need to contact support. However, support is very helpful, thank you.

1 de junio de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Hi Jan,

Thank you so much for your review.

I've had a look at your settings, and I think you might just need to update your install to the latest version - this should mitigating any grey buttons moving forward!

Someone from our support team will reach out ASAP with some guidance on how to do this.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Works perfectly for us

Works perfectly for us. the software is easy to use and it works when it counts.

1 de junio de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

We really appreciate you taking the time to leave us a review.

It's wonderful to hear Little Green Button is working well for you!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Great Customer Service

Needed help with our little green button and we received excellent customer service. Our problem was sorted very quickly.

1 de junio de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Thanks so much for your feedback!

It's great to know you've been happy with the service you've received so far.

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

We have not needed to use this…

We have not needed to use this thankfully but are happy with a couple of trials that it is an important security feature to have in a gp clinic.

26 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Hi John,

Thank you for taking the time to leave us a review.

It's really great to know you're happy with everything so far, and that you've not yet had to use the button in a serious situation.

You're doing exactly the right thing by running regular tests and making sure your clinic is covered - nice work!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Does what is should A+

Have used LGB for many years now. Increased functionality great. No other product on the market like it. So easy to use. Would highly recommend.

26 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

We really appreciate you taking the time to leave us such a great review.

I'm glad you're enjoying the new features and functionality!

Hopefully we can continue to support you and your team for many more years more to come.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

VERY WORTHWHILE

We had a situation recently where a patient collapsed fitting in a doctor's room. She pressed the alarm and two doctors and a nurse and an admin staff member were there immediately to call the ambulance and assist. We could not do without it.

26 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Hi Jenny -

Thank you so much for your review.

It's always stressful when a patient has a medical emergency (I really hope they're doing OK now), but I'm happy to hear that Little Green Button proved useful and that you were able to help them so quickly.

Thank you for your continued support, and for reminding us why we do what we do!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

We love this Little green button

We love this Little green button. Patient fainted at front desk, clicked on Green button quickly and had everyone there in under a minute!
Female doctors and nurses feel much safer in rooms knowing all staff is just a click away.
Very easy to use.

26 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Thank you so much for taking the time to share your experience, Esme.

I'm so sorry to hear a patient fainted, but it's really reassuring to know that Little Green Button was helpful and that you were able to assist in such a short time span.

It's always nice to know we're making a difference and helping people feel safer!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

A Very Helpful Program!

We use Little Green Button across our organization and, thankfully, we have never had to use it but it has instilled confidence in staff members who meet with the public. All tests and accidental buttons presses have worked great and staff are always quick to assist!

It also works at home so the staff out of office, working from home, still have that quick pulse connection should anything at home require assistance.

You just never know.

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Thank you for taking the time to leave such great feedback!

It's really great to know we've helped provide confidence and peace of mind to you and your team, and that you've not yet had to use the button in a serious situation.

You're doing exactly the right thing by running regular tests, and utilising the mobile app to ensure your team members on the move are also covered - nice work!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

It is easy and accessible to use

It is easy and accessible to use. It is attached to all the computers within the practice and when pressed - everyone comes out the woodwork like ants! It is so good to see quick responses to the help button.

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Thanks for leaving us such a stellar review, Rosemary!

It's great to hear you're getting such value out of Little Green Button.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Excellent

Excellent, excellent customer service! Prompt, helpful answers, easy to reach. The button does exactly what we need it to!

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

We really appreciate you taking the time to leave us such a wonderful review.

Thanks so much for all of your continued support!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 3 estrellas sobre 5

Program works fine

Program works fine. It's pretty expensive for what it is and does

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Hi David,

Thank you so much for taking the time to leave a review.

I'm really sorry to hear you're not seeing full value in Little Green Button at the moment.

It looks like you're using an older version of the software, which means you don't currently have full access to all of the new features and improvements we've made over the past few months.

Someone from our support team will be reaching out very soon with information on how to get your devices onto the latest install of Little Green Button.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Simple to setup

Simple to setup, use and administer. Very suitable for our clinical and receptionist needs.

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Thanks so much for your review - it's great to hear you've had an easy experience with Little Green Button so far.

We really appreciate all of your support.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Much safer system than the EMIS…

Much safer system than the EMIS emergency button as it tells you the room location rather than the person. We have 18 consulting rooms and a number of ad-hoc staff who use various rooms so knowing where we need to go rather than who is asking is more important and safer. It's also easy to set up and we rarely have any technical issues with LGB and if we do their support team is fast and responsive.

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Hi Bernadette -

Thank you so much for taking the time to leave us such a wonderful review.

We're really glad to hear that Little Green Button is still helping you and your Practice Team feel safe, and we're really grateful for all of your continued support- we couldn't do what we do without customers like you!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 4 estrellas sobre 5

good customer service

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Thank you so much for your kind review.

If there's anything we could be doing even better, please do let us know!

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

Great software

Great software, even better support.

25 de mayo de 2022
Logotipo de Little Green Button

Respuesta de Little Green Button

Hi Ross,

Thanks so much for your top-notch review!

We're really happy to hear we're hitting the mark.

Kind regards,

Smile Frankish

Chief Customer Officer

Valorada con 5 estrellas sobre 5

The Little Green Button is a great…

The Little Green Button is a great asset to any Business/Surgery, it gives you the reassurance that if there is an emergency all staff will be alerted. I have found staff all very helpful when I have needed help and advice.

4 de marzo de 2022
Opinión espontánea
Logotipo de Little Green Button

Respuesta de Little Green Button

Hi Tracey,

Thank you so much for taking the time to leave us this lovely review.

We really appreciate your feedback, and we're glad to hear that Little Green Button is still helping you and your colleagues feel safer at work.

Thanks for all of your continued support!

Kind regards,

Smile Frankish

Chief Customer Officer

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más