LIVHOME Opiniones 

358
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Richard was very welcoming at Aintree . He supported us while deciding what combination to go for. We will return to order further furniture and will see Richard to place our order. Very happy cust... Ver más

Valorada con 5 estrellas sobre 5

After initially visiting Livhome and obtaining a quotation a couple of weeks ago, we then visited a few other sofa retailers on the retail park. We found that the quality and comfort was not up to the... Ver más

Valorada con 5 estrellas sobre 5

The two delivery men, Paul D and Jon who delivered our two chairs / suit, works professionally. They were courteous, helpful and amusing. Within no time, they connected both chairs and took away the... Ver más

Valorada con 5 estrellas sobre 5

The quality of the goods is as expected, no surprise there. I have already reviewed the sales process so this is about the delivery. Delivery was within the timescale specified at point of sale and c... Ver más

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4,9

Excelente

TrustScore: 5 sobre 5

358 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(358)

197 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Second Wonderful Visit

This is our second visit to the Brierley Hill branch and again we were welcomed into the store by Danielle who dealt with our new order very quickly and efficiently and she was extremely helpful. Again we came away very happy customers and can thoroughly recommend the staff and the store.

15 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Tania and Maxine.

Excellent service from Tania we spent at least over 2 hrs with her she was so friendly, helpful and knowlagable. My husband came away very satisfied with his purchase. Thank You

13 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

why should I? Read the review and learn

The staff at the Letchworth branch were a pleasure to deal with, knowledgeable and friendly.
However the order and delivery system set by HQ is the worst I have ever experienced: to expect full payment without even knowing when the chair will be delivered and then expect me when I am abroad to ring you to maybe find out whether it may be by the year end is utterly customer unfriendly.
Would I buy from you again or recommend the company to friends? I very much doubt it.

9 de septiembre de 2025
Opinión espontánea
Logotipo de LIVHOME

Respuesta de LIVHOME

Good afternoon Mr Brown,

Thank you for leaving a review regarding your experience with HSL.
I am sorry to read of the service failings you have advised of and i am keen to look in to this further for you. In order for me to do so please can you email me your order tails or a contact number so we can discuss further.
Kind Regards
Lauren Elliott
Customer Care Manager
lauren.elliott@hslchairs.com

Valorada con 5 estrellas sobre 5

Very helpful staff

Liz at Letchworth was so very helpful , patient and knowledgeable. She listened patiently, and it was no trouble when she had to repeat herself several times.
She explained the merits of different styles, and we felt no pressure at any point to make a purchase.
Plenty of parking space outside and a pleasant showroom. The coffee was welcome too.
Thankyou Liz

6 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Delivery

Paul & Jon were very helpful with the furniture being delivered, informed me when arriving and no issues, showed me how my recliner worked.

5 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service and knowledge

Excellent customer service at Cheltenham HSL. Special shout out for Pauline who served us and completed the order. Great knowledge and was super helpful guiding my mother in laws choice of chair. Ordered and delivered quickly to her exact needs.

31 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Great experience from purchase to delivery. The team in the showroom were not pushy and let me sit on the sofa for a while to see if it was my fit. The delivery team of Paul and Jon took time to carefully put the sofas together, answer many questions and reminded us how to use the various settings. It is day one but sofa still is comfy, colour and size are perfect for the room. Very pleased with the purchase so far.

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service, I was contacted within 10 minutes of putting in an online request then subsequent contact was efficient and at the planned time. Home visit by Deborah and Billy. They couldn't have been kinder or friendlier to mum, they put her at ease and made the whole process simple. Both were very knowledgeable and professional throughout the visit and mum did not feel under pressure at any time.

4 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Met with a very relaxed atmosphere

Met with a very relaxed atmosphere, no pressure to purchase and an extremely knowledgeable team of sales people. Richard in particular really looked after us and it was a pleasure purchasing a high quality corner sofa from Livhome.

31 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

HSL Letchworth…

I bought a mattress from the Letchworth HSL shop, The staff were very pleasant & polite,
I would buy from this store again.

Lynda Wheeler

29 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

We arrived at the store knowing we wanted 2 reclining chairs and were going to buy a sofa from elsewhere. The design of our new sofa from yourselves was far superior to the one we were buying originally. Lynn was absent fantastic from start to finish. She talked us through everything, from choosing the right match of leather to the sizes and the bases. She was so incredibly patient with us and very friendly. Lynn Dolan was an absolute star for putting up with us. Thank you very much.

31 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

we had our sofa and 2 chairs delivered…

we had our sofa and 2 chairs delivered by paul & jon today . I received a call to give estimated time they would arrive 20 mins beforehand . Paul introduced himself an jon who was assisting with the delivery and brought our furniture in unpacked it an took all packaging away which was great . Paul an jon conducted themselves in a professional manner very carefully with my delivery ensuring that he checked every part of sofa & chairs when in 100% excellent condition in which I was fully greatful & satisfied with the delivery thank-you so much Paul jon great fellas great service .

29 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I visited H.S.L

I visited H.S.L. Bath and was very impressed with Tammy the salesperson who came to greet me. I was shown the type of chair I wanted to purchase but there was no pressure to hurry up and make my mind up. After a welcome cup of coffee I purchased a lovely recliner.

28 de agosto de 2025
Opinión espontánea

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