I went online to make an appointment for an insect bite which had made my arm swell and go red and very hot and painful. I had attached a photo as requested. An appointment with a doctor was made fo... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I booked appointment online Livi with GP on the same day. I had easy process to book appointment with GP on video call. I'm really glad to have opportunity for this service and it's helpful f... Ver más
Was left waiting for an hour over the appointment time. Sat there waiting, only for them to cancel the appointment an hour after the appointment. Waste of time. Im going to now have to seek other mea... Ver más
Livi is always my go-to when I know that I don’t need a face to face appointment. Brilliant service…the system allows you to book an appointment at a time convenient to you & the app is so easy to use... Ver más
Información sobre la empresa
Escrito por la empresa
Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.
Información de contacto
Capital Tower, 91 Waterloo Road, SE1 8RT, London, Reino Unido
- 02038703029
- support@livi.co.uk
- livi.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Dr Wright was aware of the reason…
Dr Wright was aware of the reason contact had been made and acknowledged this. This shows insight was there and compassion and support was readily provided. Thank you very much.
Total waste of time doctor doesn’t…
Total waste of time doctor doesn’t understand about person illness can’t prescribe medicine 💊 looks like unqualified doctor wasted my 3 days now I have to make another appointment to see my local gp to get my medicine
Livi could have saved my life
Livi could have saved my life! Couldn't get a doctors appointment, had a livi, held phone camera literally to my throat, doctor told me to get straight to hospital! I did 4 hours later had a small op to remove an abscess from my throat. Luckily they caught it before it spread and removed it all.
Very impressed
I was sceptical at first but I was very impressed with the service I received. I received an appointment within a couple of days and the issue resolved.
Fantastic service
Fantastic idea especially if you want to see and speak to speak to someone in person.
Very happy with this service.
Make referrals but no option to book…
Make referrals but no option to book referrals.
Was with Emed before, and it was pushed to Livi, which is just useless. Instantly cancelled
Crap service 12th November
On the 12th November i got a message saying the appointment was delayed and would not happen at 8.40. 30 minutes later while in the toilet they called, which I obviously missed!!! I then got a text saying since I did not pick up I had to book again. That is a fu***** total pile of shit
Fanstastic.
Shambles
Made appointment through employee benefit scheme. Could not get one same day nor next day but booked for Sunday 10am for my son who has a rugby injury for which we need a GP to prescribe phsyio privately. We were all ready at 09:50. It’s now 15:11 and we’ve heard nothing. No apology no rescheduling note just nothing. The apps till says the clinician will call us soon. We won’t hold our breath. No email or phone number or even a chat bot to ask what’s happening. Useless. Should have booked nhs GP as now we face yet more delay. Made a new appt - again only highly inconvenient slots available all week - and let’s see if anyone turns up. Shambles.
So easy to use Livi.
So easy to use Livi to make an appointment. Appointment almost immediately and doctor friendly and helpful. Used Livi several times now so would certainly recommend. Better than contacting local surgery.
Easy to use App
Easy to use App. Managed to get an appointment when it suited me. The GP was friendly and reassuring abd helped me with my medical issue. Would definitely recommend.
The doctor called on time
The doctor called on time, listened to me and was very helpful.
Excellent service.
Every doctor I have spoken to via video call has been excellent. In many many ways they have been more helpful than doctors from my own practice who can see me in person. It’s so difficult trying to diagnose a skin condition in person, but the Livi doctors I spoke to managed to help me via a video link.
As it’s near impossible to see a GP…
As it’s near impossible to see a GP face to face. Livi is a god send to me. Have used this several times and never disappointed me.
Thank you LIVI
Brilliant service.
Brilliant service.
Called when booked.
Nice Dr and prescription picked up 2 hours later.
Exactly The Service I Needed
Needed to speak to a GP to seek advice following a hospital visit. Lovely GP - very attentive, helpful and gave good advice. Had to quickly review quite a bit of information in addition. 5/5 for the human element.
Additionally I managed to book an appointment for just over an hour away, which was unexpected. Ended up having to wait longer a bit longer for GP to be free.
Only 4/5 stars as appointment delayed by approx 1 hr due to technical difficulties and GP didn't have full access to my records as based in a different region. So technology could do with a bit of improvement but overall as an alternative to trying to get in person GP appointment, which wasn't necessarily needed in this case, a great option.
Waste of time !
No available appointments now for 4 days !
Waste of time !
Laura was brilliant
Laura was brilliant, understood exactly what I was saying and prescribed medication that I picked up a few hours later. For minor issues this is a fantastic service.
Overall a good service.
After failing to get an appointment time on my first attempt I tried very early in the morning and was given a next day call. Doctor was helpful and responsive, gave me a prescription and good advice. We have used Livi on several occasions and have found it to be very helpful.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








