Livi Opiniones 

1380
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went online to make an appointment for an insect bite which had made my arm swell and go red and very hot and painful. I had attached a photo as requested. An appointment with a doctor was made fo... Ver más

Valorada con 5 estrellas sobre 5

I booked appointment online Livi with GP on the same day. I had easy process to book appointment with GP on video call. I'm really glad to have opportunity for this service and it's helpful f... Ver más

Valorada con 1 estrellas sobre 5

Was left waiting for an hour over the appointment time. Sat there waiting, only for them to cancel the appointment an hour after the appointment. Waste of time. Im going to now have to seek other mea... Ver más

Valorada con 5 estrellas sobre 5

Livi is always my go-to when I know that I don’t need a face to face appointment. Brilliant service…the system allows you to book an appointment at a time convenient to you & the app is so easy to use... Ver más

Información sobre la empresa

  1. Salud y medicina

Escrito por la empresa

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(1380)

135 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

GP waiting times a joke

Called my local GP and was number 17 waiting to be answered, this would mean waiting on the phone for at least hour, I work shifts don’t have time for that. Went onto my Livi Ap booked appointment time for that day, was getting my prescription few hours later

13 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service, extremely helpful, quick enough, more comfortable as it’s accessible from anywhere, professional staff. Very thankful for Livi!!

30 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I’ve used the app 3 times now and have…

I’ve used the app 3 times now and have always found the doctors to be very helpful. I needed a prescription on 2 occasions and they were with the pharmacy same day for collection. Much simpler and quicker than trying to get an appointment with the surgery

29 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding service

I was given an appointment for livi by my gp surgery. I spoke to a lovely doctor the next working day and she was so lovely and helpful. She arranged a follow up appointment via the customer service department who called me and I was able to book with the same doctor at a time convenient for me. I have a since had two follow ups and another booked for next week. Outstanding service at a time when my mental health was in serious decline. I’ve turned a corner thanks to the consistency and care of the same doctor. Thank you Livi!

22 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Livi provides the best patient service and care.

I made an appointment with a Livi doctor Monday evening and got a video appointment early the next morning. I was put I touch with a very thorough, courteous, efficient and knowledgeable doctor who was very understanding and helpful. She set up a referral for me to be seen at our local hospital. Within 20 minutes of starting my appointment, I received a letter by email with the date and time of my first hospital appointment. Amazing! Very impressed and grateful.

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Livi experience

The arranged time for my Livi appointment was on time. Very knowlegable and good to have it face to face.

20 de septiembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very efficient and helpful service.

Very efficient and helpful service.
Unfortunately in my case I still needed a face2face appointment but the Livi Dr made it possible for me to get one the same day whereas when I contacted my surgery the next appointment was in 7 days and that was a telephone appointed.

16 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The NHS is embracing the digital world…

The NHS is embracing the digital world with this great addition to their doctor service. It’s a simple alternative that provides a secure way to get a virtual in-person doctor appointment.

10 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Booked, seen and sorted.

Everything from using the app to booking my appointment and up to and including being seen with understanding and compassion was second to none.
Awesome.

11 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Convenient

Convenient, the GPs are understanding and efficient. It saves me trying to get an appointment at my surgery. I love it and would recommend.

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Service

I have used Livi twice and on both occassions have been totally satisfied - from booking to end of appointment everything was simple and straightforward. I honestly wish getting seen by my own GP was as easy - in fact being able to get past the receptionist would be a start!

The doctor I spoke to was 100% professional she listened and discussed my symptons thoroughly with a great deal of empathy. A massive bonus was being able to collect my prescription within a couple of hours. I would highly recommend and will not hesitate to use again.

8 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Au secours en fait !!!

Au secours en fait !

4000 factures inventés que je reçois de cette plateforme sachant que je n'utilises plus cette application depuis 2023 ?!! n'utilisez pas cette application

4 de septiembre de 2025
Opinión espontánea

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