Livi Opiniones 

1380
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I went online to make an appointment for an insect bite which had made my arm swell and go red and very hot and painful. I had attached a photo as requested. An appointment with a doctor was made fo... Ver más

Valorada con 5 estrellas sobre 5

I booked appointment online Livi with GP on the same day. I had easy process to book appointment with GP on video call. I'm really glad to have opportunity for this service and it's helpful f... Ver más

Valorada con 1 estrellas sobre 5

Was left waiting for an hour over the appointment time. Sat there waiting, only for them to cancel the appointment an hour after the appointment. Waste of time. Im going to now have to seek other mea... Ver más

Valorada con 5 estrellas sobre 5

Livi is always my go-to when I know that I don’t need a face to face appointment. Brilliant service…the system allows you to book an appointment at a time convenient to you & the app is so easy to use... Ver más

Información sobre la empresa

  1. Salud y medicina

Escrito por la empresa

Livi is a video GP service that gives you access to same-day GP appointments, from home work or on the go. With Livi, you can get medical advice, prescriptions and referrals to further services quickly. Prescriptions are delivered to your chosen pharmacy - usually within 2 hours. Livi is available to everyone in the UK and is available free on the NHS to nearly 5 million patients.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(1380)

135 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great Service

I was able to book an appointment with a GP the next day, who was extremely helpful and understanding. Livi is a great addition when you can't get an appointment at your local GP surgery for a week.

20 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Livi arranged an appointment.

Livi arranged an appointment with a GP within an hour and a half. Very easy to use the app. to make the booking. Very pleasant lady GP who asked all the relevant questions and explained in an understandable way what my next action should be.

6 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Cancelled appointment / 96 hours wait to see GP

My son, trying to establish whether a tick bite has resulted in Lyme disease paid to get an appointment - not same day but 48 hours away - which he accepted even though worried - had his appointment cancelled by Livi. They have no more appointments available for another 48 hours. A national service? A national disgrace. They make claims they are not delivering on. It seems other reviews are reporting the lack of availability. Like the NHS, it’s a total lottery - even if you pay for it.

4 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Excellent. The GP was caring and thorough. I got the appointment on the same whereas my own surgery could ‘offer’ me an appointment on 30th May!

1 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent facility for minor health issues

Very pleasant doctor who asked relevant questions and was happy to prescribe for me. Prescription arrived quickly and I was taking my first dose within 1hr
Excellent service for certain situations when the problem is not serious but needs prompt care. Great not to have to bother an urgent care centre.

25 de abril de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

I found the doctor assigned to my call…

I found the doctor assigned to my call helpful and spent time listening to me and discussing my problem, I was prescribed some tablets but 2 days later the prescription has still not arrived at my pharmacy. Thus I am still uncomfortable and will have to continue suffering. I am very disappointed with this service.

15 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible service

Terrible service - I tried to register with the platform and the Help Desk acknowledged a technical issue. Two weeks later there's no progress and I've been unable to make a GP appointment. I raised a complaint and no response! Terrible for a healthcare company to completely ignore my needs. I have a five week old newborn and this is stress I could do without!

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thorough And Reassuring

Definitely the right kind of experience for an online medical appointment, superb care and time taken to ensure that the diagnosis was as accurate as possible. Would absolutely use Livi again.

28 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Wish I could give it no stars

Wish I could give it no stars, worst app I've ever used. Quite apart from the waste of time as there are never any available appointments (for me anyway) you cannot save important profile details like medication so need to key this in every time even before you find there are no slots. Absolute rubbish

26 de marzo de 2025
Opinión espontánea

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