I feel the pants become a little loose during the day apart from that they feel fine. I haven’t had a leakage whilst wearing them so I cannot comment on their effectiveness. However I have worn th... Ver más
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Consulta las opiniones de los clientes
Delivery took forever, however, I got lucky first time with the right fit and they are incredibly comfy. However, I don't think the absorbency is quite as good as claimed. On my heaviest days I am g... Ver más
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Find them comfortable, don’t leak , handy to have separate pad to add if needed for long journey. Finding much better than disposable pad , or pants have stopped my order for disposal pads so what I s... Ver más
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I believe the briefs will be very absorbent however at the moment I don’t need them to be so absorbent. I only need security in case of slight leakage so I would prefer an absorbency panel which is a... Ver más
La empresa ha respondido
4,1
Muy bueno
526 opiniones
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Ha contestado el 99% de las opiniones negativas
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MINUS STARS IF I COULD
If I could share the photos of the intact seals on here I would. They're liars, absolute joke of a company no wonder they changed their name
MINUS STARS IF I COULD – ABSOLUTELY DISGRACEFUL COMPANY!
WARNING: YOU CANNOT RETURN THIS PRODUCT!
I would give this company minus stars if that were possible. Their returns process is an absolute disgrace.
I was specifically asked to provide photographs showing that the product's seals were intact. I did exactly that, sending clear photographic evidence showing BOTH seals completely intact and unbroken.
Despite this undeniable evidence, the company then refused my return, claiming the product had been opened!
How can a product be considered opened when both security seals are clearly intact? It is completely absurd.
This feels like a deliberate attempt to avoid accepting returns, regardless of the evidence provided.
DO NOT WASTE YOUR MONEY WITH THIS COMPANY. Their customer service is appalling, their returns process is a complete farce, and their treatment of customers is unacceptable.
AVOID AT ALL COSTS. Based on my experience, I consider this company a complete scam.
8 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Sarah,
We're sorry to hear you're so disappointed, and we'd like to explain how this works.
Asking for a photo is part of our standard return process. Because our underwear is a hygiene product, we need to make sure the seal is still intact and undamaged before we can accept a return. As stated in our Exchange and Return Policy, once the seal of a package has been opened, a return is no longer possible.
We carefully reviewed the photos you sent us. Unfortunately, they clearly show that the seal on one of the two packages has already been broken, which means we're unable to accept this return.
We understand this isn't the outcome you were hoping for. If the issue is the fit, we're happy to look into what's possible under our Fit Guarantee. Feel free to reply to our email and we'll gladly help you further.
X Loeah 💕
I didnt change the size on the online…
I didnt change the size on the online order form and ordered a size 5 sizes to small????. I am an old lady.!!! Despite this they are sending me another parcel with the correct size. Just have to pay postage. Good customer service
8 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Carol,
Thank you so much for your kind review! Don't worry, these little mix ups happen to all of us. We're really glad we could help and that the right size is on its way to you. We hope they fit you perfectly and feel lovely and comfortable!
X Loeah 💕
Not sure how they call these period pants
They do not work. I've been using period pants for several years now so I know what they're meant to do and to wash the pants before wearing, did that with these ones. Even waited for a lighter day to test but they do not work. Not sure they're even period pants, rather just pants with a thicker gusset given how poorly they performed. Avoid. Go for Wuka instead or even Modibodi (although their quality is dropping).
23 de septiembre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Karen,
We're really sorry to hear your underwear didn't perform the way you expected. That's definitely not the experience we want anyone to have, especially when you already know how period pants should feel and work.
Every flow is different, and our models also vary in absorbency, so we'd really like to take a closer look at your order and see how we can help. Could you please send us an email at info@loeah.co.uk? We'll be happy to look into this with you and find a suitable solution.
X Loeah 💕
Service is fantastic
Service is fantastic! I made an error in the size and was dealt with in a superb and fast manner! I have not worn the underwear for a long time but they feel secure.
5 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Shila,
Thank you so much for your kind review! Picking the right size online can be tricky, so we're really glad we could sort it out for you quickly. We hope you'll love wearing them even more as you get used to them, and we'd love to hear how you get on!
X Loeah 💕
Love love love!
I honestly love this underwear, it's so much better than anything else I've tried! I wish the different pairs were sealed separately somehow so you could try a pair on for size/comfort without committing to your whole order in case they're not quite right but that's a small issue. I'd definitely recommend them to anyone.
13 de julio de 2026
Opinión espontánea
Respuesta de Loeah
Hey Becky,
Thank you so much for your lovely review! We're so happy to hear our underwear has become your favourite.
We really appreciate your feedback about the packaging. We're currently working on improving our packaging, so suggestions like yours are really helpful. In the meantime, we understand that finding the right size online can be tricky, which is why we offer our Fit Guarantee on your first order, so you can still exchange for a size that suits you better.
Thanks again for recommending us!
X Loeah 💕
Stay away from Loeah
Following on my last review from early September 2026.
My order from the 16th of June have not be delivered; despite my efforts to ask Loeah to be held accountable they refusal to be helpful has been very disappointing.
They firstly asked too many time to be patient and wait for my parcel to come. After 2 months of wait, my patience ran out and I asked for a refund.
Loeah never took responsibility for the parcel and said it was "out of their hands" , they never offered to resend my order (value <£100).
I then had to apply for a chargeback with the bank. A chargeback gives a business 45 days to respond or act. If after 45 days they have not responded to the bank or found a solution with the customer, the bank refunds the purchase.
Even then Loeah chose to make me wait the full 45 days instead of refund straight away. That was a choice from them claiming they "couldn't do anything now the charge back had been applied".
This company doesn't not care about their customers and have terrible customer service.
I strongly recommend to buy from a different brand who will choose to do what it takes to keep you satisfied, especially with Period pants!! Not like I ordered chocolate.
My period had started again after a pregnancy with early signs of endometriosis, i just wanted comfy underwears. Now getting my refund 4 months later...
6 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey,
We're really sorry for the inconvenience and frustration this has caused you. Waiting this long for an order is not the experience we want anyone to have, especially when you're simply looking for comfortable underwear during your period.
To look into this properly, could you please send us an email with your order number or the email address used to place the order? Unfortunately, we're unable to find your details based on this review alone, so we can't assist you further until we receive this information.
Please also note that before a refund can be processed for a parcel that hasn't arrived, we first need to open an investigation with the courier. Once we have your details, we'll check the status of your order and let you know the next steps as quickly as possible.
X Loeah 💕
The underwear has completely changed my…
The underwear has completely changed my period experience. Customer service is fantastic and goes out their way to ensure you have a comfortable fit!
2 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Olivia,
Thank you so much for your wonderful review! It's amazing to hear our underwear has made such a difference for you. We're also really glad our team could help you find a fit that feels just right. Wishing you many comfortable cycles ahead!
X Loeah 💕
Fabulous experience very very helpful…
Fabulous experience very very helpful would 100% recommend to anyone to use
6 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Sandi,
Thank you so much for your lovely review! We're really happy to hear you had such a great experience with us, and it means a lot that you'd recommend us to others.
X Loeah 💕
LOVELY SEAMFREE UNDERWEAR
LOVELY SEAMFREE UNDERWEAR. Great for under white trousers if your on your period or have a leaky bladder.
Easy ordering and shipping process.
5 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Natalie,
Thank you so much for your lovely review! We're so happy to hear you feel confident wearing them, even with your lighter outfits. That kind of freedom is exactly what we want for everyone, whatever the reason.
It's also great to hear everything went smoothly from ordering to delivery. Thanks for choosing Loeah!
X Loeah 💕
Placed my first order during the…
Placed my first order during the rebranding sales and tried the period underwears when they arrived but they didn't fit unfortunately. Read about the Fit Guarantee before purchasing so I messaged customer service team straightaway. Got a reply few days after where they offered me a replacement for the underwears that didn’t fit and advised I only need to cover the shipping cost. Overall, I'm very happy with their customer service and would recommend to give it a try if you are worried about not getting the right size the first time.
5 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Catherine,
Thank you so much for sharing your experience! Finding the right size online isn't always easy, so we're really glad the Fit Guarantee gave you that extra peace of mind with your first order.
We hope your new size fits you perfectly and that you'll enjoy wearing them. Thanks for recommending us!
X Loeah 💕
Great experience
Great experience. I have been using period pants for a few years and these are comfortable fabric is soft and feel like regular underwear. They are true to size in my opinion and I have had no problems wearing them.
5 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Catherine,
Thank you so much for your lovely review! Coming from someone with a few years of period pants experience, that really means a lot to us. We're so happy they feel comfortable and natural to wear, and that everything fits just right.
X Loeah 💕
Amazing quality compared to others we…
Amazing quality compared to others we have tried. The customer service has also been super helpful and personable.
5 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Laura,
Thank you so much for your kind review! It's really lovely to hear that our underwear stands out for you, especially after trying other brands. We're also so happy our team could help you along the way. Thanks for choosing Loeah!
X Loeah 💕
Really happy!
I read a lot of reviews and articles comparing different brands and I’m really glad I went with this one. I work in a school so I really cannot risk leaks and so far these have been great. They’re comfortable to wear although I would definitely recommend wearing them around the house first, just to get used to them and give you the confidence that they are working.
5 de septiembre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Jennifer,
Thank you so much for your review! We know how much research goes into choosing the right period underwear, so it means a lot that you decided to give us a try. With a busy day at school, feeling secure is so important, and we're really happy they're giving you that peace of mind.
Your tip is a great one too. It can take a little time to build trust in something new, and we're sure other customers will find that really helpful.
X Loeah 💕
Great product
Great product. Comfortable and absorves really well. Will buy some more
3 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Catarina,
Thank you for your lovely review! We're so happy to hear they're keeping you comfortable and protected. We can't wait to welcome you back for your next order!
X Loeah 💕
They have been so helpful
They have been so helpful, easy and friendly to email with. Their guarantees are excellent and the best customer service I have had in years. The boxer briefs are my faves and are so much more comfortable and breathable than other makes, while not leaking atall. As an endometriosis sufferer this is hard to find
3 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Jennifer,
Thank you so much for your kind words, this really means a lot to our team! We know how challenging periods can be with endometriosis, so it's wonderful to hear you've found something that gives you the comfort and protection you need.
We're so happy the boxer briefs have become a favourite. Wishing you many comfortable days ahead!
X Loeah 💕
Pants on Fire Lol😂🔥
Is this your new name from Luna to. Loeah,? Helped me with bladder leaks, mainly my dignity, while walking I'm 63 years old walk 5 mile & day plus 2 Circut classes, getting there with some exercises for my pelvic Floor,A bit stronger now but need to keep up routine, can't wear ordinary underwear anymore. But it's been great to bin my pads, black lacy ones keep my dignity. With the extra wee insert pad helps me a lot. 💜😊 Hope to continue to get more confident as days go by.
3 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey Kathleen,
Thank you so much for your wonderful review, it really made us smile! And yes, you're right, Lunã has a new name: we're now Loeah. Same team, same underwear you know and love, just a fresh new look.
It's so inspiring to hear how active you are and how much progress you've already made. We're really happy our underwear can support you along the way and help you feel confident while doing the things you love. Keep up the great work, we're cheering you on!
X Loeah 💕
Respuesta de Loeah
Hey Margot,
Thank you for your lovely review! We're so glad to hear you're happy with how they perform and how they look. Feeling good in your underwear makes such a difference, especially during your period.
X Loeah 💕
Fantastic!
I purchased these for my 13, now 14 year old daughter. She was nervous, I was excited!
I could see the potential, she worried about something new. So, I purchased two pairs and quietly left them in her laundry pile.
She decided to try them with her normal small pads to decide how she felt about the pants themselves, now she's ready to trust them so I purchased two more pairs.
3 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey,
Thank you so much for sharing this sweet story! Trying something new can feel a bit daunting, especially at that age, so it's lovely that your daughter could take her time and get comfortable at her own pace.
We're so happy to hear she now feels confident enough to rely on them. Here's to many more worry free days for her!
X Loeah 💕
Great product
Great product - nice range of colours and styles, really helpful customer service
2 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey,
Thank you so much for your kind review! We're so happy to hear you're enjoying our range and that our team was able to help you along the way.
We hope your new favourites keep you feeling comfortable every cycle.
X Loeah 💕
I love how the pants feel and that they…
I love how the pants feel and that they keep me feeling dry throughout the day. The only reason I don’t give 5 stars is the fit around the front of my legs. They feel tight across the top of my thigh at the front. If you could fix that then it would be 5 stars.
2 de octubre de 2026
Opinión espontánea
Respuesta de Loeah
Hey,
Thank you for taking the time to share your experience! We're so happy to hear the pants feel comfortable and keep you dry all day long.
Your feedback about the fit at the front of the thighs is really helpful. Everyone's body is shaped differently, and hearing how our underwear fits in everyday life helps us keep improving our designs. We'll make sure to share this with our team.
Our range also includes models with a slightly different leg cut, which might give you a bit more room in that area. The size guide and product descriptions on our website are a great way to find the style that suits you best.
X Loeah 💕
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