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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Set up a recurring subscription on the sly, without being clear that it wasn't just $1.99 for a logo. Thankfully my bank caught this and stopped it, but utter scummy and scammy behaviour

Valorada con 2 estrellas sobre 5

Very deceptive practices. Make sure you triple check subscription cancelations as they make it difficult and from what I can remember, I canceled the trial after my first logo. However realized 5... Ver más

Valorada con 5 estrellas sobre 5

Nahuel was exemplary with the customer service rendered. My query was dealt with so promptly - i almost choked when I saw the response filter through on email. I must say- the best customer service... Ver más

Valorada con 5 estrellas sobre 5

Really pleased with my logo and speed of access to it. Good selection of options, colours etc. I misunderstood the pricing and signed up for monthly subscription without realising. Customer services... Ver más

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3,4

Medio

TrustScore: 3.5 sobre 5

152 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(152)

48 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service!

I was playing around with making a logo (which was super easy on this site)
A few months later I had a charge on my credit card almost $50.
Nahvel was very helpful, explained why this happened, told me my subcription had been cancelled and my money refunded!! Very honest and helpful cusomer service!

6 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product

Great product, great customer service. Easy-to-use product and the customer service team was very responsive to my request. Would recommend!

1 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Outstanding Customer Service!

I signed up for a trial with these guys to create a simple one-off business logo. Somehow I forgot to cancel and was charged 35USD for a premium subscription. I emailed to explain my mistake and the team were awesome. They cancelled my subscription and promptly refunded the payment no questions asked. Fantastic customer service ! I won’t hesitate to use this company again based on their level of understanding alone. Thank you again !

25 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If you cancel you lose ownership to ALL logos you create!

This is insane. If you create a logo and have paid the first payment, if you cancel your subscription a warning pops up telling you you will lose ownership to ALL your logos. In other words if you use a logo for your business you have to pay logo.app a subscription for LIFE!!!!!! in order to use your logos!

On their website it says you will have 'full ownership' once your logo is created.

Also at one point their website says it's $8.99/month then it says its $35/month

Also it says you can contact LIVE support 24/7 - but when you click on the button nothing happens.

When I paid the initial $1.99 for a free trial I entered my email and credit card details and I never got any confirmation. Then when I cancelled I again reveived no confirmation of the cancellation.

I am concerned that this website has stolen my credit card details. Be careful

23 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kudos to Logo app

Kudos to Logo app! The app was user friendly, offered many creative and very affordable options. I needed assistance from customers service, they were prompt, courteous and resolved my issue without hesitation. Highly recommended.

9 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is a scam

This is a scam. You agree to 1.99 but then it signs you up to a subscription without your permission for 35.00 a month. Because they set it as a subscription the bank will not help. They don't email you with any confirmations so that there is no proof of what you agreed.

8 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The product quality was excellent

The product quality was excellent. I only needed a one-off solution and forgot to cancel the subscription before the 7-day trial period ended. As a result, I was charged for a full month subscription. I notified them and without hesitation, they kindly and promptly refunded me. Great service. I would highly recommend them.

23 de marzo de 2025
Opinión espontánea

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