Londonappliances Opiniones 715

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jordan on the telephone was excellant from initial contact to delivery. Always ready to help even when I changed my mind regarding the order. Good communication at all times Delivery was prompt, on t... Ver más

Valorada con 5 estrellas sobre 5

Serial Buyer! Dishwasher packed up last night I am now using my new Dishwasher, far more efficient than my previous unit and quieter! 24 hours and I have a new dishwasher fitted Same instal... Ver más

Valorada con 5 estrellas sobre 5

We live on the fifth floor with no lift. Carrying a washing machine up five flights of stairs is a seriously challenging task, but Bilal and Shahab did so willingly and without any complaint and did a... Ver más

Valorada con 1 estrellas sobre 5

Disappoing service after one year insulation even though their fault clearly they won't help you, for leaking washing machine to repair telling me find the Plummer we are not going help you. shoc... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Empresa de electrónica
  3. Tienda de electrónica

Sobre Londonappliances

Escrito por la empresa

About us


For over 20 years Londonappliances have delivered electrical goods to over 100,000 satisfied customers, being in London gives us the edge when it comes to a speedy service, not only are we quick but we offer quality goods at great prices. Many retailers attempt to wow their clientele with cheap prices. Well, we offer great prices accompanied with a fantastic service.


Expert Installation

We offer Expert installation services the very next day for all home appliances, from Gas Cookers to Built-in Appliances we’re able to have your appliance fitted and running on a day of your choosing 7 days a week.



Being London’s largest retailer of home appliances means we stock a massive amount and variety of stock; we know how important a quick service is that’s why we’re able to offer next day delivery for orders before 9pm.


Knowledgeable staff

Safe to say, our staff know everything about appliances from dimensions to the quality of any home appliance. Being centred in London allows us to know how awkward some kitchens can be, we also understand how popular built-in appliances are in London, we can professionally install integrated units with ease and always upon delivery.


We know London.

Not every delivery is easy. All of our drivers are trained to be able to go up to the 4th floor without a lift, meaning we can offer a service no one else is willing to do. No lift, no problem! 


Speedy Service

We’ve kept our customer base within one city, this means we’re always around the corner. We’ve got the edge when it comes to a quick service.

Our commitment to you

We're working constantly to ensure all prices listed on our site are the best, this may not always be the case which is why we are happy to price match all legitimate competitors. We offer an excellent service whilst maintaining the best price, Communication is key, we make sure to update yourself on every step leading to your delivery.

Contact us

For sales and enquiries give us a call on 02030519780 for customer service you can call our team on 02077391004, or should you wish to see us in person visit our main branch or depot, 334 Bethnal green road E2 0AG or 28 Fowler road IG6 3UT respectively.

Feel free to send us an email on info@londonappliances.com to answer all queries.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

715 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 94% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Jordan on the telephone was excellant…

Jordan on the telephone was excellant from initial contact to delivery. Always ready to help even when I changed my mind regarding the order. Good communication at all times
Delivery was prompt, on time as arranged. Telephone contact 30mins before arrival

25 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

very easy too use website quickly…

very easy too use website quickly found products and very low prices .Very easy too booked delivery and phone call from driver 20 mins away which is handy if you nhave kids too sort would use again

17 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Serial Buyer

Serial Buyer!
Dishwasher packed up last night
I am now using my new Dishwasher, far more efficient than my previous unit and quieter!

24 hours and I have a new dishwasher fitted

Same installer as previous and he immediately recognised me, and made sure everything was perfect and working

16 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivered faulty stove! Refused to refund

Delivered faulty stove - refused to refund! Could not organise remedial repairs, would not respond to emails.

16 de mayo de 2026
Opinión espontánea
Logotipo de Londonappliances

Respuesta de Londonappliances

Hi Mr Roth,
Thank you for your review.
Unfortunately, I understand that the manufacturer took a long time to resolve the issue with your appliance. I also understand that you ultimately decided to cancel your transaction with us, and your appliance has now been collected.
Once again, we are sincerely sorry for the inconvenience and frustration caused by the delays in resolving this matter. While the resolution process was managed by the manufacturer, we appreciate that this experience did not meet the standard of service you expected.
Thank you for your patience, and we regret that we were unable to achieve a satisfactory outcome for you on this occasion.
Kind regards,
Samantha
London Appliances

Valorada con 5 estrellas sobre 5

Great delivery

We live on the fifth floor with no lift. Carrying a washing machine up five flights of stairs is a seriously challenging task, but Bilal and Shahab did so willingly and without any complaint and did an efficient and professional job.

9 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

FOUND LONDON APPLIANCES TO BE THE…

FOUND LONDON APPLIANCES TO BE THE CHEAPEST, I AROUND THERE DELIVERY WAS SUPER FAST AND ON TIME PERFECT WHAT MORE COULD YOU ASK FOR IM REALLY PLEASED WITH MY NEFF OVEN SOME TIMES ITS BETTER BUY FROM SMALLER REATAIL SHOPS

5 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disappoing service

Disappoing service

after one year insulation even though their fault clearly they won't help you, for leaking washing machine to repair telling me find the Plummer we are not going help you.
shocking to hire these people. Please don't hire these people and get a disappoing service.

26 de mayo de 2026
Opinión espontánea
Logotipo de Londonappliances

Respuesta de Londonappliances

Hi,

We’re sorry to hear that you’ve experienced an issue with your order.

Please could you send an email to cs@londonappliances.com with your order details, along with some further information regarding the issue you have experienced. Once received, our Customer Support Team will review this and assist you further.

Kind regards,
Samantha
Customer Support

Valorada con 5 estrellas sobre 5

I highly recommend Aadil and the team…

I highly recommend Aadil and the team at London Appliances. As Head of Operations in the real estate industry, I’ve worked with many suppliers and contractors over the years, and their service has been outstanding throughout.

We use them regularly across our properties for appliance supply and installation also repairs , and they consistently deliver a professional, reliable, and efficient service. The whole team is friendly, hardworking, and always goes above and beyond to get the job done properly.

A special thank you to Aadil , who is always available to assist — even during weekends and outside office hours. As a Property manager team dealing with someone dependable and responsive like that is incredibly valuable and appreciated.

Fantastic customer service, great communication, and a pleasure to work with. Highly recommended!

23 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was given prompt and very helpful…

I was given prompt and very helpful advice about my specific needs for a range cooker. They arranged for it to be delivered to a branch where it was most convenient for me to visit. The price was good. The delivery was arranged and confirmed by email exactly when I was told it would be (Sunday night) and it arrived early next morning. Very well organised company that I am very pleased with.

18 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Company continually lies

Company continually lies, terrible customer service DO NOT USE.

18 de mayo de 2026
Opinión espontánea
Logotipo de Londonappliances

Respuesta de Londonappliances

Hello Goosey,

We’re sorry to hear that you feel this way and would like the opportunity to look into your concerns further. We have requested additional information so we can investigate the matter properly and see how we can assist you.

Please respond to us directly on Trustpilot or alternatively email us at info@londonappliances.com with your order details and any relevant information so our team can review this for you.

We take customer feedback seriously and are committed to resolving issues wherever possible.

Samantha
Customer Services Team

Valorada con 5 estrellas sobre 5

Absolutely first class retailer

Absolutely first class retailer. I found London Appliances on a list of stockists for the range cooker I wanted from the brand website. I spoke to them to confirm details and measurements and bought over the phone the next day. Jordan was very helpful when the delivery day I wanted wasn’t available but promised to email the delivery team to request earlier delivery. He confirmed that they could deliver a day earlier by phone. I got email confirmation of the order and text confirmation of delivery window. The delivery team rang me on the day to say they were 30 mins away and were very quick and professional. Great service and would definitely use them again.

29 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Adil was incredibly helpful over the phone and on what’s app. He helped me find a washer/dryer I could get in less than 24hrs and it has been installed with great care by Mihail and Zaprain at great speed! Working all fine. Fantastic company and customer care. Highly recommend.

7 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service from enquiry to order to install

The enquiry was handled extremely efficiently and quickly. Whilst talking to sales operator Jordan, he was sending me WhatsApp to confirm our discussions and confirmed exactly what I was after.

The installation was carried out perfectly, no mess and in real quick time.

Arrival time was confirmed well in advance.

Great company all round!

28 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Don’t Even Think of Going Anywhere Else

We have been delighted with the service provided by London Appliances. We were very let down by a big name high street supplier and discovered London Appliances as a result. Their telephone based customer service was superb and offered great advice as to what units to order based upon existing units that needed replacing. Unlike many organizations they did not merely suggest the most expensive replacement, but the ones that were most appropriate.
Having used them once to replace one unit we subsequently tasked London Appliances to replace and install a series of appliances, all of which were done with great attention to detail and in a polite and courteous manner.
We had the great pleasure of being attended to on all occasions by Shahab and Shaz and we will defiantly be drawing upon their dedicated services again in the future.
Not only highly recommended, I simply wouldn’t consider going anywhere else from now on.

25 de abril de 2026
Opinión espontánea

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