LookHUMAN Opiniones 

343
TrustScore: 3 sobre 5

2,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

This company took my money and never sent my sweatshirt. They don’t respond to customer service requests and are just thieves.

Valorada con 1 estrellas sobre 5

If i could i would rate this store lower. i ordered several shirts about a month ago, paid an exorbitant amount and haven't heard any word from them. i contacted their support and they never emailed m... Ver más

Valorada con 5 estrellas sobre 5

OMG!! My family has been proud to wear our “sugar, spice, reproductive rights” sweatshirts everywhere we go, my boyfriend included. We want to spread the message, we need to stand strong. The experien... Ver más

Valorada con 1 estrellas sobre 5

No warning is provided on website or during the order process that apparently no inventory is kept on hand. Ordered three flags on December 1st and just spoke to customer service who relayed the order... Ver más

Información sobre la empresa

  1. Tienda de ropa

Escrito por la empresa

Buy funny workout tanks, feminist shirts, foodie stickers, political mugs & more. Notorious RBG, Winosaur & more at Look Human! Free exchanges & fast shipping.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

343 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,8

Todas las opiniones

(343)

22 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Ordered December 6th and still have not…

Ordered December 6th and still have not received the items. Received an email stating my order was placed on December 6th. Then received another email stating my order was placed on December 16th. This company is a joke. Save yourself the frustration and AVOID LOOKHUMAN LIKE THE PLAGUE.

Update: Finally received ordered items the day after Christmas. I'm pleased with the items but still completely dismayed with their customer service.

6 de diciembre de 2023
Opinión espontánea
Logotipo de LookHUMAN

Respuesta de LookHUMAN

We genuinely apologize for the distressing experience you're facing with your order, and we understand your frustration. Your concerns are important to us, and we're actively working to address them.

Our team is investigating the status of your shipment, and we're committed to providing you with the necessary updates. We appreciate your patience and want to assure you that steps are being taken to enhance our communication and customer service processes.

Valorada con 1 estrellas sobre 5

Placed an order on December 8th and…

Placed an order on December 8th and still have not received a shipping email. This is way past the 2-3 business days for printing and 3-5 business days to ship. I am very frustrated because this was a Christmas gift, and it's looking like it won't be on time. It seems from other reviews that this is an issue that others are experiencing too. I want a refund.

8 de diciembre de 2023
Opinión espontánea
Logotipo de LookHUMAN

Respuesta de LookHUMAN

We sincerely apologize for the delay in your order and the frustration it has caused, especially given the intended Christmas gift. Your concerns are valid, and we understand the importance of timely deliveries.

Our team is actively addressing the issue with your order and expediting the resolution process. We acknowledge the impact this has had on your experience, and we're committed to making things right.

We understand your request for a refund, and we're working to ensure a swift resolution.

Valorada con 1 estrellas sobre 5

Order never received

Placed an order for over $100 on November 30. Have yet to receive any shipping updates. Called, left a voicemail, emailed the company and attempted to use the chat. Have yet to hear anything back.

30 de noviembre de 2023
Opinión espontánea
Logotipo de LookHUMAN

Respuesta de LookHUMAN

We sincerely apologize for the delay in your order and the lack of communication. Your experience is not reflective of the service we strive to provide, and we understand the frustration this has caused.

Our team is actively investigating the issue with your order and is committed to providing you with the necessary updates promptly. We appreciate your patience and want to assure you that we take your concerns seriously.

Valorada con 4 estrellas sobre 5

Legit store, they try to make it right

I placed an order on Dec 8 for two hoodies. More than a week went by and no updates, so I emailed the company at the requested address and referenced my order number. I reached out for an update on Dec 14 and I haven't even received a return email. I tried to call only for it to go to voicemail. I didn't bother leaving a message as I am losing confidence that anyone will respond. I would actually really like to have the items I ordered, and am not as worried about them being late, I just need a contact and an update. I realize my order isn't as delayed as others, but in seeing those I felt I shouldn't wait any longer before engaging this site. Would happily change the rating if I can receive the products I ordered.

Edit 12/22/23 The items have arrived, however one was printed on the wrong side of the hoodie. Since it seems difficult to get a response, I will await receiving one before changing my rating. I do intend to update it based on response/non response
Edit 1/24/24 I did receive the replacement hoodie, however it was still printed on the wrong side, tried one more time, still wrong, so a refund was issued and we retained the three misprints.
Had the replacement been correct, I would have upgraded to a 5, but leaving a 4, just due to the multiple attempts to get it printed on the correct side.
In conclusion, I was in the same boat as many people around the holidays, questioning if this was a legit site. It clearly is, and they tried to make it right. I'm guessing that they were overloaded in the holidays. I do hope they will be better prepared for next season, they have a nice selection.

5 de diciembre de 2023
Opinión espontánea
Logotipo de LookHUMAN

Respuesta de LookHUMAN

We sincerely apologize for the delay in communication and the printing error on one of your hoodies. Your experience does not align with our standards, and we understand the frustration this has caused.

Our team is actively addressing your concerns and will expedite the resolution process. We appreciate your patience and want to assure you that we take your feedback seriously.

Regarding the printing error, we're committed to rectifying the issue. Please allow us some time to respond, and we'll ensure the necessary steps are taken to address your concerns. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.

Valorada con 1 estrellas sobre 5

I placed my order and was immediately…

I placed my order and was immediately charged. Here I am 10 days later with no shipping notice. All emails and calls are not returned. Is this a real company? Do I need to start a chargeback?

14 de diciembre de 2023
Opinión espontánea
Logotipo de LookHUMAN

Respuesta de LookHUMAN

We sincerely apologize for the delay in processing your order and the challenges you've faced in reaching our customer support team. Your experience is not reflective of the level of service we aim to provide, and we understand your frustration.

We are actively investigating the status of your order and addressing the communication lapse you've encountered. Please accept our apologies for any inconvenience caused during this process.

Thank you for bringing this to our attention, and we look forward to resolving the issue promptly.

Valorada con 1 estrellas sobre 5

Poor turnaround time for orders

The site clearly states "2 to 3 business days for us to print by hand, plus 3 to 5 business days to ship" for orders to be received. I placed an order on 11/24/2023 for multiple items for gifts and today is 12/13/2023 and my order has not yet been shipped. I reached out twice for updates because what they advertised on their site for the turnaround time vs what I am experiencing is quite different. The first email the representative said they were sorry and they had received an influx in orders causing a delay. The second representative, a week later, asked if I wanted to cancel my order and receive a refund. Well actually, I would really like the items that I rightfully paid for. Getting a refund now leaves me in a bind because it's close to Christmas and here I am wasting my time waiting for this company to send me my order and going out to get all new gifts for the 5 people is not really an option. I am never ordering from this company again and I hope this review helps others.

24 de noviembre de 2023
Opinión espontánea
Logotipo de LookHUMAN

Respuesta de LookHUMAN

We sincerely regret the inconvenience caused by the delay in receiving your order and extend our heartfelt apologies for any frustration experienced, particularly during this holiday season.

Your disappointment is shared, and we want to assure you that we take your concerns seriously. The delay in processing your order does not align with the level of service we aim to deliver.

Thank you for bringing this to our attention, and we remain dedicated to delivering the quality service you deserve.

Valorada con 1 estrellas sobre 5

I have not received the hoodie I…

I have not received the hoodie I ordered on December first! It was a birthday present for the 10th of December

1 de diciembre de 2023
Logotipo de LookHUMAN

Respuesta de LookHUMAN

Hi Cynthia, we are sorry that you have not yet received your order. We state that all orders require 2-3 business days for printing before we ship. You placed your order with standard shipping, which takes 3-5 business days for arrival. Please email help@lookhuman.com to further discuss with our team members so we can make sure there are no other issues with your order.

Valorada con 5 estrellas sobre 5

Always great!

Amazing selection as always. Variety of items is also amazing! Great quality of everything I've ever purchased from here.

2 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Favorite Mugs EVER

I love this company. I have been ordering mugs for years, for two reasons:
1) Consistently good products
2) Smooth, easy transactions and quick shipping.

I've never had an issue, and am happy to keep supporting a company with such a great sense of humor.

2 de noviembre de 2023
Logotipo de LookHUMAN

Respuesta de LookHUMAN

Thank you so much!!

Valorada con 5 estrellas sobre 5

Back again for the 3fer sale and lovin it.

To be honest I have always loved this company’s products; design, quality, and options. This time I came back again for my favorite sale. I rarely can pass it up. This time they nailed it with 15oz mug presents for my cousins. They’re going to love these. The site is easy to navigate and it doesn’t reset or refresh when I go back to a search from a product page. The list goes on. I’m looking forward to seeing these in person. I might come back for some new flags too. The quality is always spot on and if it isn’t their support team is very helpful. Thanks again!

2 de noviembre de 2023
Logotipo de LookHUMAN

Respuesta de LookHUMAN

Thank you for your kind review!

Valorada con 5 estrellas sobre 5

I always have a great experience…

I always have a great experience shopping online at LookHuman. They have the best selections in multiple genres and the site is very easy to navigate and order.
Thanks!

5 de septiembre de 2023
Logotipo de LookHUMAN

Respuesta de LookHUMAN

Thank you for your kind review!

Valorada con 4 estrellas sobre 5

Please make some sweatpants

Honestly LookHuman is my favorite store online! I love getting all of my shirts and stuff from there! The only complaint I have is that they don't sell any bottoms, like sweatpants or skirts or anything. I'd love to be able to have a full outfit of nothing but Look Human clothes!

2 de septiembre de 2023
Logotipo de LookHUMAN

Respuesta de LookHUMAN

Thank you for your valuable feedback.

Valorada con 5 estrellas sobre 5

Love Look Human

You always have designs I enjoy so very easy to buy for family members for Christmas and birthday gifts.
Have been purchasing from Look Human for many years and they always offer designs meant for everyone. They also offer great sales discounts which helps if looking for gifts for friends and family members!

5 de agosto de 2023

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