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Valorada con 1 estrellas sobre 5

Placed order for a bouquet of flowers for the following day to ensure they arrived for a wedding anniversary. Flowers won't be delivered until the day after (not received yet). Tried to contact via we... Ver más

Valorada con 1 estrellas sobre 5

Ordered 25 August, out for delivery 29 August but received on 2 September. By which time some flowers and greenery had to be thrown away. The standard bouquet was shown as having 5 Roses, 3 Gerberas... Ver más

Valorada con 4 estrellas sobre 5

Ordered flowers and balloons and weren't delivered on time but I ordered the evening before I wanted delivery, so they were delivered a day late. Flowers themselves were well boxed and protected and... Ver más

Valorada con 1 estrellas sobre 5

Flowers delivered bore no resemblance to actual delivery. Fibbed off on email. Couldn't care less attitude. Carnations we're ordered but roses and Lillie's delivered! Lillie's smell overpowering and... Ver más

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1,5

Muy malo

TrustScore: 1.5 sobre 5

79 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(79)

16 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Not next day delivery!…

Placed order for a bouquet of flowers for the following day to ensure they arrived for a wedding anniversary. Flowers won't be delivered until the day after (not received yet). Tried to contact via website and email with no response. Very disappointed and angry that the website states next day delivery when this wasn't provided.

14 de septiembre de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contents of Bouquet

Ordered 25 August, out for delivery 29 August but received on 2 September. By which time some flowers and greenery had to be thrown away. The standard bouquet was shown as having 5 Roses, 3 Gerberas and other flowers. But I ordered the larger bouquet which contained only 3 Roses and 3 Gerberas and other flowers. The company’s response was:
“ Please rest assured that there are no concerns regarding the quality or quantity of the flowers delivered. As the bouquet meets our standards and matches the intended design, we are unable to offer any compensation in this instance.”
So the pictures on their website can not be relied on. And paying for the more expensive bouquet does not mean you will have more of the expensive flowers.

25 de agosto de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Order early

Ordered flowers and balloons and weren't delivered on time but I ordered the evening before I wanted delivery, so they were delivered a day late. Flowers themselves were well boxed and protected and arrived safely albeit a day later. The flowers were worth the money with delivery and look fresh and healthy. I would use this company again but order earlier.

14 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Delivered 2 days after ordered even…

Delivered 2 days after ordered even though stated next day delivery when ordered, wrote them a complaint email trying to chase it up as tracking was saying they were out for delivery the next day but never even attempted and they responded saying they would be delivered 1-3 days which made no sense as I ordered on a thursday for Friday delivery and email specifically stated not to complain again (how rude!) Flowers when delivered on saturday were dead! Terrible service, terrible customer service, would never use again!

25 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased the Pink Crystal Pink Bouquet…

Purchased the Pink Crystal Pink Bouquet for my friend.
When she sent me the pictures I literally COULDN'T believe how different it looked and hacing worked in Floristry, I could see instantly what it was lacking.
There were 2 lily's in my friends but on the website it clearly shows about 10.
There was alao barely any roses or any of the foliage again shown in the website picture.
It had just been bulked out with cheap carnations and large daisy's, nothing like advertised!
Also, the card message had then end letters cut off it when placed onto a piece of card.
If you want attention to detail then absolutely DO NOT BUY FLOWERS FROM THIS COMPANY!!

13 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Late delivery. No delivery

Ordered flowers from this company two days ago for my sister in law. Got a time to be delivered, unfortunately they didn't arrive on the day or time specified. Not happy

20 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

So so disappointed the flowers NEVER…

So so disappointed the flowers NEVER arrived. When I asked them, I was told might get there next day and if I don’t want them refuse them and I would get a refund.
They never arrived so I’ve emailed to be told I could have more flowers (these were a birthday gift) , no too late or a credit voucher. Why would I want a voucher?? When I wouldn’t be ordering again. I was then told I put the wrong address!! I didn’t,

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam company

Scam company.
I brought flowers which didn't arrive. Requested a refund and just got told to wait longer however they still haven't come.

19 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid this company like the plague

These are the most disappointing flowers I have ever purchased, please avoid like the plaque. When I complained they insisted that they send and offer the best quality flowers.

I ordered a the the 24 Sweet Expressions Roses bouquet for my mum & dads Diamond Anniversary, the bouquet was shown with greenery and gypsum. When they arrived 5 roses were broken, 4 on they way out and 1 small piece of gypsum and no greenery at all…they looked like I Payed £5.99 from a petrol station.

They pictures represent nothing like arrives, do not use, you could get much better quality from the supermarket and double the amount.

Lisa

24 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Too early delivery of wilting flowers

Arranged for delivery on 14th February specifically but they arrived on 13th. Flowers wilted and petals fell after 3 days. They will not entertain complaints more than 3 days after delivery. There are many good online florists with similarity good pricing..... use one of these not the not so lovely "lovelyfloraworld"...!!!!

14 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is very misleading

This company is very misleading. I selected delivery for Sunday 30th November, but have now been told they are with Royal Mail and being delivered on Tuesday 2nd December! False advertising. I dread to think what state the flowers will be in when they arrive.

30 de noviembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Delay but good delivery

Well I placed my order for flowers for sisters to be sent at her address it was a next day delivery that didn’t happen , it passed her birthday but within 3 days I got confirmation to say that flowers had been dispatched , next day they were with Royal Mail and delivered the following day
all the time I got notifications of what was going on .
Other than a few days late I am very happy with responds notifications and communication .
it was value for money half price yellow flowers .
After I placed the order I came to trust pilot and saw all the bad reviews at that point I regretted ordering them as I wasn’t sure they would come or it was a scam .
Anyways it turned out better than I expected .
So for this reason would give them 4 stars ⭐️ but 1 less as not delivered on time .

25 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this company

Do not buy from this company . Flowers due to be delivered on the 6.11.25 rang the company on the 7.11.25 and was told they were getting delivered that day which was a day late for the recipient’s Birthday . I tried to explain that the delivery for that day had passed but the person on the end of the phone was rude and arrogant and would not listen . The flowers got delivered 2 days late . Absolutely disgusting service do not buy from this incompetent company

8 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusting service

Disgusting service, why advertise something you can't commit to, you were quick enough to take the payment but delivery of flowers, card, chocolates and prosecco NOT so quick..... you should also have the decency to reply to emails as THIS is the only method of contact - not even a telephone number or online chat AI . I wished id read reviews before ordering, I certainly wouldn't of used your company.
All occasions are special, and this order through your website was for someone very special to us on her birthday yesterday, but as you advertise same day delivery , it only gave the option of today and NO Delivery at all. In today's economic climate, reputation and care and attention are vital in remaining viable to remain in business, you fail drastically. Very poor customer service, given 1 star as wouldn't let me not give ANY stars....

3 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid buying from this company

Avoid buying from this company ! They lie about next day delivery! Ordered on Fri not being delivered till Tuesday absolutely unacceptable. Bought for people following a death in the family and this shoddy service and probably half dead flowers by the time they’re delivered is appalling at such a sad time !! 😡

5 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Although I gave a bad review on…

Although I gave a bad review on Monday... I emailed the company and they kindly sent out a new bunch of flowers. Which arrived to my sister today and she's absolutely delighted.. cheered her up no end . They look absolutely beautiful thank you to everyone who made my sisters day

1 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Did order flover from this company,I…

Did order flover from this company,I want to deliver ASAP picked next day delivery sunday.flover didn't deliver date I picked emailed the customer service not responded try contact number bcs sunday not respond.monday rang them and telling them im not happy with service and shes keep saying you can cancel have refund rather than apologise and sorted keep saying you need to read conditions. They not helpful and took £5.99 delivery fee.false info and not helpful..

26 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Birthday flowers

Received as birthday flowers from my friend. Flowers were old and brown already. For any flower delivery service, freshness and careful handling should be non-negotiable. It should be core of their promise. Avoid.

23 de agosto de 2025
Opinión espontánea

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