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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I reviewed earlier Lovetovisit and gave a poor review due to a misunderstanding. I had not seen the attachment sent to me by lovetovisit with the necessary QR code, as it was not clear. However they... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was given a gift card for Christmas, unfortunately 2 weeks later I was diagnosed with cancer, with the treatment and recovery we are unable to use the gift card this year,but these fantastic people h... Ver más

Valorada con 5 estrellas sobre 5

I tried to book tickets to the circus late last night and for some eason phone stalled ,thought oh well I ll try again in morning ,had a call from a guy called Cyle , he expained who and why he was c... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Lost computer file with Tickets for Chichester Chilli Festival. Emailed company with details of when purchased and payment method, asking for new tickets. Very quick response from Cyle attaching PDFs... Ver más

Información sobre la empresa

  1. Vendedor de entradas para eventos

Escrito por la empresa

At Lovetovisit, we believe finding your fun should be quick, easy and great value. We work with attractions across the UK to bring you real time availability, instant tickets and exclusive price discounts - with no sneaky booking fees. We’re here to help turn ordinary days into unforgettable ones. Whether it’s cosy pyjamas on a festive train ride, an immersive museum visit, or a thrilling theme park day, we’re here to make it simple, fair and stress-free. Our growing team genuinely cares about your experience, from the moment you click book to the journey home. If something goes off track, we’ll jump in fast to do whatever we can to fix it. Lovetovisit has become one of the UK’s most trusted places for tickets and experiences, but we've never lost sight of our goal: to bring people together through amazing things to do you won’t find anywhere else. Thanks for letting us be a part of your next day out. Now lets go have some fun!


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

669 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 83% de las opiniones negativas

Suele responder en menos de 2 semanas

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4,6

Todas las opiniones

(669)

217 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Mate me and my mate both tried and we…

Mate me and my mate both tried and we both got an error saying it’s not u it’s us trying to order safari park tickets and now they’ve took the money and no tickets and now gotta wait a week for a refund scamming bastards

26 de julio de 2026
Opinión espontánea
Logotipo de Lovetovisit.com

Respuesta de Lovetovisit.com

Hi there,

We’re really sorry that you and your friend had trouble booking your safari park tickets. We completely understand how worrying it can be to see money taken without receiving the tickets.

This usually happens when the payment times out or is not fully approved by the bank. The payment may still temporarily appear as pending, even though the booking was not completed. Any reversal is released immediately from our side, although some banks can take up to 7 working days to show the money back in your account. In many cases, it is returned much sooner.

Please email cx@lovetovisit.com with the email address used for the booking and any payment details, and our team will be happy to check this for you. It may have already been resolved, but we can confirm exactly when the funds were released.

We have successfully sold thousands of attraction tickets to customers across the UK, so we can assure you that we are not a scam. We are genuinely sorry about the inconvenience and will be more than happy to help get this sorted for you.

Best regards,
Lovetovisit

Valorada con 5 estrellas sobre 5

Speedy refund

Contacted customer service via the contact form due to a cancelled event.

Connected with Cyle who processed my refund within minutes of the request being received. Excellent service!

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

An event was cancelled

An event was cancelled, FamJam Swansea. We were notified and given alternative options; however, I opted for a refund. I emailed and was contacted back within 30 mins of the email, advising of the refund and its process. I am absolutely shocked by the efficiency and how easy it was. The initial booking of the event was easy. I chose lovetovisit as it was cheaper and extremely informative on their site. Highly recommended, no fuss or quibble alternatives offered and not difficult to get a problem sorted.

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

First time using the LoveToVisit…

First time using the LoveToVisit website, there prices were better than going direct... The five stars definitely go to Cyle, I booked the incorrect time, Cyle quickly ammended my tickets with no charge and communicated very well. 10 out 10, will definietely use again!

3 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer care

I had an issue with a booking not being fully fulfilled by the provider, I spoke with Cyle who apologised for the inconvenience and issued a £40 voucher to cover the difference in price from my original booking.

2 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The insurance is a scam

The insurance is a scam. You are not insured for cancellation. Only illness with a doctors note!!! What a rip off. Very poor.

3 de julio de 2026
Opinión espontánea
Logotipo de Lovetovisit.com

Respuesta de Lovetovisit.com

Hi there,

We’re really sorry to hear you’re unhappy with the insurance cover.

Just to clarify, Lovetovisit is not the insurance provider. The insurance is provided by XCover, and their terms and conditions are shown during the booking journey so customers can review exactly what is and isn’t covered before purchasing.

That said, we always try to help our customers wherever we can. We don’t believe you have contacted us directly yet, and we also cannot find a booking linked to the name on this review.

Please email us at cx@lovetovisit.com with your booking details and we’ll be happy to look into this for you.

As your concern is specifically about the insurance policy and what it covers, it may also be helpful to share this feedback with XCover directly, as they are the insurance provider.

Kind regards,
The Lovetovisit Team

Valorada con 5 estrellas sobre 5

Cyle was brill!

I had an issue with my Merlin 5 in 1 pass I purchased for London. Cyle from lovetovisit was vey helpful to me with my issue. He couldn't fix the technical issue, but he resolved it in another way. Thank you so much Cyle, I can actually enjoy my London visit the weekend!

2 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was having issues with my…

I was having issues with my ticket,where the tickets didnt get emailed to me but the payment went through. I rang the company and spoke to an advisor called Cyle. He managed to help me straight away and managed to get the tickets sent me.
He was extremely helpful and efficient.

1 de julio de 2026
Opinión espontánea

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