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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Craig Rossow has been the most delighted trainer in my whole world. After two years studying the ICT30120 Certificate III in Information Technology Elective Focus (Basic Cyber Security Awareness). Cra... Ver más

Valorada con 2 estrellas sobre 5

Signed up for AI Engineer course. 6000aud. Only to find that ALL their content is from pluralsight whose subscription is about 50aud/per month, which is waay cheaper than what they charge. I felt chea... Ver más

Valorada con 5 estrellas sobre 5

My experience was excellent because the staff went out of their way to help me find what i needed, and the checkout process was quick and easy. The Trainer Rajalakshmi Kandasamy were friendly and i fe... Ver más

Valorada con 5 estrellas sobre 5

Sally made it possible for me to undertake my course, helping through difficult times due to medical complexities and has been amazing right through. Raji, has been absolutely amazing at helping me... Ver más

Información sobre la empresa

  1. Centro de formación
  2. Escuela de informática
  3. Centro educativo
  4. Instituto de capacitación en software

Escrito por la empresa

Lumify Learn provides quality, self-paced, vendor-certified, and nationally accredited Information Communications Technology (ICT) training, leveraging 30 years of experience, skills and knowledge accumulated as leaders in this industry from being part of the Lumify Group. Lumify Learn allows students to study their way, from anywhere, at any time, with industry-recognised courses and qualifications to let them hit the ground running on graduation.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

114 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 20% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

The service is terrible if you have the…

The service is terrible if you have the wrong trainer they won't reply for a couple days to weeks. I assure you they don't care about you and only care about your money if you do enrol if you have to pay for 50% of the course if you end up withdrawing from the course

"Upon enrolment into the course, you agreed to the terms and conditions of the enrolment and policies and prodecures of Lumify Learn. This includes the withdrawal policy which advises:

Students enrolled in Nationally Accredited Training will be given access to 50% of the total Qualification units, upon commencement. Students are financially obligated to pay for 50% of total course fees after the 10 working days cooling off period”.

24 de junio de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi, thank you for sharing your feedback. We’re sorry to hear that your experience didn’t meet your expectations. We understand how frustrating it can be to feel unsupported during your learning journey, and we deeply regret that this was your impression. Your satisfaction is a top priority, and we strive to ensure all students receive the best possible support.

Regarding your concerns about trainer communication, we assure you that we have processes in place to support students effectively. We are committed to reviewing this situation and would like the opportunity to work closely with you to resolve the matter.

All students enrolling with us sign a Student Enrolment Agreement (SEA), which clearly outlines the terms and conditions. These details are also publicly available in our Policies and Procedures. Regarding the withdrawal policy, we strive to maintain full transparency. As outlined in the SEA and Policies and Procedures, students enrolled in Nationally Accredited Training gain access to 50% of the qualification units upon commencement. After the 10-working-day cooling-off period, students are financially obligated to pay 50% of the total course fees.

Lumify Learn is committed to delivering high-quality IT education and continuously improving the student experience. We value your feedback and would like to discuss your concerns further to reach a resolution. Please feel free to contact our team at studentsupport@lumifylearn.edu.au.

Thank you for bringing this to our attention. We look forward to assisting you.

The Lumify Learn Team

Valorada con 5 estrellas sobre 5

Helpful and knowledgeable!

John at Lumify Learn has been amazing! So engaging, knowledgeable and has made my decision to further my career an enjoyable experience.

7 de noviembre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey Bec! Thank you so much for sharing your good learning experience with our course advisor John! Our CAs are committed to helping you kickstart your IT career by supporting you in any way they can.

We hope you learned a lot through us, and we're excited to discover where this takes you in your career!

Valorada con 5 estrellas sobre 5

Lumify Learn - a good experience.

From my first encounter with a course adviser, right through to almost completion of Cert IV ICT Web Development with Rajee the mentor for my course, my experience has been always positive. Rajee has helped me whenever I needed it, she has been positive and encouraging. I have only 2 assessments to complete to finish the course and I am excited about the next step. The course itself is very good, not too complicated. There are a few units (so called core units) that are not really in line with what I expected as content to be learning, but with Rajee's help I got through them. I am considering taking on another course, depending on where I end up job wise, and based on my experience so far, I won't hesitate to do so if I thought I needed it. Thanks very much Lumify Learn.

28 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi there, Edmund! Thank you so much for sharing your positive learning experience with Lumify Learn.

Rajee and the rest of our trainers and mentors are always there to support our students to help them thrive in their chosen career path and become job-ready. We're elated as well that you plan to take another course with us! Whoever your trainer will be, you can be sure that they'll be just as helpful to you.

Thanks for the feedback, and we hope to see you again soon!

Valorada con 4 estrellas sobre 5

Overall

Overall, the topics under the data science professional course are sufficient to get a good grade. The mentors are really helpful and responds to the email promptly. It would be a really great addition! if we can see more contents about Power BI and it's practical guidance in near future.

26 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi, Bishwas! We appreciate you sharing your experience with our Certified Data Science Professional course. Our trainers are always committed to supporting our students in any way possible. That way, our students can achieve their full potential and become confident in starting a career in their chosen field.

Your feedback about adding more practical uses of Power BI is noted and will be forwarded to our team. We hope to see you again soon!

Valorada con 5 estrellas sobre 5

John - Lumify learn

I recently had the pleasure of connecting with John at Lumify Learn, and I can't express enough how much his support and friendliness have enhanced my experience. From the moment he reached out, John made me feel welcomed and excited about my journey into cybersecurity.

His enthusiasm for the subject is infectious, and he has a unique ability to simplify complex concepts, making them accessible and engaging. Thanks to John, I not only look forward to my course but feel confident in my ability to succeed.

To John, you absolute legend!

Thank you for your incredible support and for making this dive into cybersecurity so enjoyable!

If you're considering this path, I highly recommend Lumify Learn! If you get the chance to talk with John, you're in for a truly inspiring experience!

23 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey there, Tim! Thank you so much for sharing your positive learning experience with us. That's what we exactly love about our course advisors -- they're enthusiastic in helping students feel more comfortable about the course they're about to take.

We're confident that the things you learned can help you thrive in your career journey. We wish you good luck in your future endeavors!

Valorada con 5 estrellas sobre 5

Completed a Cert IV Networking

Completed a Cert IV Networking. From day 1 it has been an extremely user friendly student portal. Taking on study was definitely a challenge when it came to my personal life due to working full time and not being able to go into classes. Lumify gave me the opportunity to complete study without leaving my house providing an all online course with access to a support trainer to help guide me through some challengers.
I was assigned Daniel Armstrong who really went above and beyond to see me through until the end. Bringing in a great attitude toward the I.T world and sharing his knowledge and experience to the younger/ new generation of I.T experts. Will be back to complete a Diploma.

21 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey, Brendan! We appreciate you taking the time to share your positive learning experience with us and our trainer Daniel.

At Lumify Learn, our priority is to ensure that our students can balance their studies with their personal and professional commitments. Our trainers will always be there as well to answer any questions and support you in any way possible. After all, we aim to shape the next generation of IT professionals!

Thanks for the feedback, and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

Great course

The learning guides and assignments were straight forward and easy to understand and complete and couldn't have done it without the patience and help from my trainer Rajalakshmi Kandasamy.

18 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi, Reinhard! We appreciate you sharing your good learning experience with our trainer Rajee! All of our trainers are committed to supporting our students by answering every question they may have, as well as making sure that each student is confident to succeed in their chosen field. We're excited to know where this takes you in your career!

Valorada con 5 estrellas sobre 5

Great course

It was a great experience learning and collaborating with the mentor and other students. The course content was on par with market expectation and i am glad i got to do the course.

18 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi there, Jerem! Thank you so much for telling us all about your positive experience with us. We're happy to know that our mentor was able to support you and you were able to collaborate with other students.

We hope that your learnings can help you with your IT career journey. We hope to see you again soon!

Valorada con 5 estrellas sobre 5

great experience with Rajalakshmi Kandasamy

The learning guides are very easy to understand and the assignments are well crafted. This along with the help from Rajalakshmi has shed some light on my path ahead in the IT industry. I don't think I could have done it without the patience and flexibility from Rajalakshmi.

15 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey, Evander! We're glad to know that you did well in your course. And thank you so much for sharing positive feedback for our trainer Rajee. We hope this significant milestone will open up new opportunities and help you thrive in the IT career. All the best in your future endeavours!

Valorada con 5 estrellas sobre 5

I am currently pursuing a Certificate…

I am currently pursuing a Certificate IV in Information Technology through Lumify, and my experience has been great. Lumify offers a wide range of courses, all well-structured and designed to cater to different learning styles. The platform is user-friendly, and the content is always up-to-date with the latest trends and technologies.

What truly made my learning journey exceptional was my mentor, Rajee. Rajee is not only knowledgeable and experienced in the field, but she is also patient and approachable. Throughout the course, she was always available to answer questions and provided invaluable insights that went beyond the course materials. Her guidance helped me understand complex concepts and apply them to real-world scenarios.

14 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi! Thank you so much for sharing your appreciation for our trainer Rajee. We’re thrilled to hear that their support is helping you navigate your studies well. That's the commitment of our trainers: support or students every step of the way.

We look forward to having you as one of our graduates soon. We hope you have a great day!

Valorada con 5 estrellas sobre 5

Lumify really is as good as it sounds

I have been studying the Web Development course through Lumify Learn and am 1 unit away from completion. I have been lucky enough to be tutored by the amazing Rajalakshmi. Rajee has been an incredible mentor, she really takes the time to help me understand concepts and answer any questions I have at each session. You can tell she has a passion for code and web development and it shines through in her teaching. I honestly could not have asked for a better tutor.
The flexibility the course offers has allowed me to continue being a full time mum to my 3 year old while studying for my dream career - this is something that was very important to me and I have been able to achieve this balance through Lumify.
I am so proud of all I have learnt in this course, and would highly recommend Lumify to anyone wanting to get into the ICT field.

9 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey there, Layla! Thank you so much for sharing your positive experience with Lumify Learn and our trainer Rajee. Our trainers and mentors are always committed to our students' learning journey, so you can always expect the best support for them.

We also appreciate you taking advantage of our course's flexibility. A perfect balance between your studies and your personal/professional life is one of our key priorities, so we're thrilled to know that you've been able to fulfill your duties as a mom while also attending your classes.

Lumify Learn is always here for you, so don't hesitate to reach out. We hope you have a great day!

Valorada con 5 estrellas sobre 5

A positive experience with John Salzone (Course advisor)

I recently spoke with John (course advisor) about a Certified Full Stack Developer Course and I couldn't be more impressed with the experience. As a mature student feeling anxious returning to study, I appreciated how supportive and encouraging he was. He took the time to answer my questions with patience and was both friendly and informative throughout our conversation. His guidance has made me feel much more confident and excited about starting the course.

2 de octubre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey Anna, thank you so much for sharing your good learning experience with our course advisor John! All of our them are committed to helping potential students by answering every question they may have. We hope you learned a lot through us, and we're excited to know where this takes you in your career!

Valorada con 5 estrellas sobre 5

Cert IV IT (Networking)

I've recently completed a Cert IV in IT (Networking). As a full-time working mum, this wouldn't have been possible without the flexibility of the course offered by Lumify Learn. My trainer Dan was phenomenal. Super easy to get along with and incredibly knowlegeable. He was always prompt with marking assessments and was always quick to respond if I was having any issues. I am looking forward to seeing where this course will take me, and I have not yet ruled out further study with Lumify Learn!

30 de septiembre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi there, Shay-Maree! Thank you so much for telling us all about your experience with our trainer Dan. Like the rest of our trainers, Dan is always devoted to helping our students in any way that they can. We're also thrilled to know that you are open to further study with us — you can be sure that we will continue to support you should you take another course. Don't hesitate to reach out, have a great day!

Valorada con 5 estrellas sobre 5

5 star review for my awesome teacher Craig Rossow

I had the pleasure of being a student under Craig Rossow for my certificate 3 in information technology course. I can confidently say that he is one of the best teachers I've ever had and also one of the most friendliest. His deep knowledge of information technology combined with his friendliness and passion for teaching made the course very much enjoyable. He was always supportive when i was in need of help and I would gladly do another certificate with him in the future. Thanks again Craig for all your help, I wish you all the best mate.

26 de septiembre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey, Michael! We appreciate you sharing your feedback for Craig. We’re happy to hear that he was there to support you throughout your learning journey. That's exactly what our trainers and mentors are committed to -- guiding our students every step of the way. Congrats as well on completing the ICT30120 Certificate III in Information Technology course. We hope this milestone will open up new opportunities and help you boost your IT career.

Valorada con 5 estrellas sobre 5

I would like for this 5 star rating to be dedicated to Krish

I would like to give a 5 star rating based on my experience with my course trainer Krish. Krish has showed outstanding expertise and insights to help me to succeed my course, he truely shows passion and care when helping me in times when I struggle. He has helped me get where I need to be and has showed empathy to my struggles and as a token of my gratitude I would like this 5 star review dedicated
to him.
- James Haw

18 de septiembre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi, James! We appreciate the time you spent sharing your experience learning with Krish. Our trainers understand the struggles that our students typically have, so they always make sure to go out of their way to help them. After all, they want every student to succeed in their career! Thank you so much for your kind words, and we hope to see you again soon.

Valorada con 5 estrellas sobre 5

My experience with Craig Rossow

My experience with Craig Rossow as my trainer was exceptional for several reasons. Craig had a remarkable ability to understand and address the challenges I faced, His guidance and assistance were invaluable throughout the entire process, and his support made a significant difference in my progress and overall experience.

17 de septiembre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hey there, Rodje! We appreciate you sharing your experience with our trainer Craig. We're also excited to know that his support has particularly helped you with not just your progress, but also your career journey. Lumify Learn will always be here for you, so don't hesitate to reach out to us if you need any more guidance. We hope you have a great day!

Valorada con 5 estrellas sobre 5

Great Study Experience - Craig Rossow

I had Craig as my trainer and although our calls were sparse, each time was very supportive and he understood my challenges and needing to extend my course. He was very helpful throughout the whole process.

12 de septiembre de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi Tia, thank you so much for sharing your positive feedback with Craig! Our trainers always strive to support our students in any way they can to ensure their success. We hope you enjoyed and learned a lot from your course. Feel free to reach out if you need any additional support!

Valorada con 5 estrellas sobre 5

Great experience so far!

I've been studying under Krish Thhaker and the experience has been great. He is very understanding of changing schedules and gives advice clearly and directly. I couldn't recommend him more.

4 de febrero de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi there, Koby! Thank you so much for telling us all about your learning experience under our trainer Krish. We're elated to know that he's constantly supporting you and you can continue your studies despite your changing schedules. We hope that your learnings can help you with your IT career journey. We hope to see you again soon!

Valorada con 5 estrellas sobre 5

To Aline and Daniel

To Aline and Daniel,

A big thanks to both of you for all your guidance, support, and encouragement throughout my "Diploma of IT in Cyber Security" journey ! Completing this course has been a significant milestone for me, and I couldn't have done it without your expert teaching and dedication.

The skills and confidence I've gained during this diploma will undoubtedly be invaluable as I move forward in my career.

Thank you both once again for being such amazing mentors. I truly appreciate everything you've done for me!

Wishing you all the best.

Regards,

Gaby Tannous.

30 de agosto de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi there, Gaby! Thank you so much for sharing your appreciation for our trainers Aline and Daniel. We’re thrilled to hear that their support has helped you navigate your studies well and achieve your goals. Big congratulations as well on completing the ICT50220 Diploma of Information Technology (Cyber Security) course! We hope this significant milestone will open up new opportunities and help you boost your IT career. Wishing you all the best in your future endeavours!

Valorada con 5 estrellas sobre 5

Throughout my time under Mr Sanjay…

Throughout my time under Mr Sanjay instruction, I have found him to be exceptionally nice, polite, and helpful. His professional demeanor and supportive approach have greatly contributed to my learning experience and overall success.

Mr. Verma’s guidance and teaching style align perfectly with my learning needs. I'm really happy with everything

30 de agosto de 2024
Opinión espontánea
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Respuesta de Lumify Learn

Hi there, Serhii! We're so glad to hear about your positive experience with Sanjay. He, along with other trainers and mentors, are always committed to every student's success. We hope your chosen program at Lumify Learn has helped you reach your full potential in the IT industry. Thank you so much, and we hope to see you soon.

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