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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased two cabinets for my nursery 9 months ago and have been finding tiny ball bearings on the floor since. I've found 5 so far and have just realised they are coming from inside the wheels of... Ver más

Valorada con 5 estrellas sobre 5

everything went to plan and on timewhich was fantastic for our young granddaughter's birthday! To be honest I have not yet seen the product because it was delivered to our granddaughter in Sydney and... Ver más

Valorada con 4 estrellas sobre 5

Great product we love it, but some of the joining pin inserts are not sunk deep enough into the pine and my partner cut his hand trying to pry the joiners over the pin. We now have blood stains on the... Ver más

Valorada con 5 estrellas sobre 5

Great high chair- definitely recommend the liner for added comfort. Easy to move around the house and have our 8wk old in the chair reclined watching us cook in the kitchen or arms length away whilst... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda para bebés

Escrito por la empresa

Our goal at Lupipop is to improve the health and happiness of your kids. That's why we take immense pride in providing you with long-lived kids accessories that hold the power to ignite their imaginations, spark their curiosity, and create treasured moments that will last forever. With our carefully selected range of our exclusive products, we aim to be a part of your journey in nurturing a childhood filled with laughter, wonder, and a deep sense of fulfilment…


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Outstanding Service!

Thank you so much for your outstanding service. I recently purchased item and mistakenly put a wrong address. After reaching out to them, they resend my order back to me with my correct address in no time.

3 de junio de 2024
Valorada con 5 estrellas sobre 5

Terrific communication

Terrific communication. Easy process to navigate website and order. Quick delivery. Item exactly as described, well designed. Very happy with purchase.

10 de junio de 2024
Valorada con 4 estrellas sobre 5

My order came very quick

My order came very quick, well packed and as described. I feel the instructions and parts could be more detailed and labeled to aid in easy assembly. My children love the castle slide and seems durable. I wish the sections under the main towers we accessible for the kids to go in but they do function okay for ball storage.

29 de mayo de 2024
Valorada con 5 estrellas sobre 5

Lupipop great find

It was an easy website to navigate and purchase from. Very quick delivery and the final product quality is amazing. Ordered two cocoon highchairs

24 de abril de 2024
Valorada con 5 estrellas sobre 5

Happy 😊

Fast and efficient service. Product great quality and lovely design. Good value.

18 de abril de 2024
Valorada con 5 estrellas sobre 5

Great high chair- definitely recommend…

Great high chair- definitely recommend the liner for added comfort. Easy to move around the house and have our 8wk old in the chair reclined watching us cook in the kitchen or arms length away whilst I shower etc

20 de febrero de 2024
Logotipo de Lupipop

Respuesta de Lupipop

Yay, we are so glad to hear that you are happy!!

Valorada con 5 estrellas sobre 5

Great product and service

The product was as expected and detailed on the site. Delivery was efficient.

15 de febrero de 2024
Logotipo de Lupipop

Respuesta de Lupipop

Yay, we are so glad to hear that you are happy!!

Valorada con 1 estrellas sobre 5

Wrong Parts, Dodgy Instructions

Both the instructions, screws and parts did not match the toybox we ordered. Ie no drill hole where there should have been or wrong size dowels. Ended up using the panels and own tools/screws to be able to use the frame only. Do not purchase.

3 de enero de 2024
Logotipo de Lupipop

Respuesta de Lupipop

Good morning Lauren,

We are sorry to hear this!!!

Please email us at service@lupipop.com.au and someone from our friendly customer service team to help you out!!

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery, haven't unpacked it yet.
Waiting for the grandson to return from holidays

5 de enero de 2024
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Respuesta de Lupipop

We are so glad to hear we were able to help you out. We hope you shop with us again😊

Valorada con 4 estrellas sobre 5

Children’s toy storage unit

My order came very fast as I had thought it was out of stock. Although quite fiddly to assemble, I managed it and I am very pleased with the result - a wonderful cabinet to display and store some of the toys and books I have for when my grandchildren come for sleepovers 🤗

3 de enero de 2024
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Respuesta de Lupipop

Thankyou so much!!!
We hope you shop with us again❤️

Valorada con 1 estrellas sobre 5

Be care when making a purchase

Be care when making a purchase. I was wanting to see the price of express shipping in checkout and with shop pay, the purchase automatically went thru of $260. I've contacted numerous times to cancel this order, and they will not respond to me and just sent it anyway.

28 de diciembre de 2023
Logotipo de Lupipop

Respuesta de Lupipop

Good afternoon Danielle,

We are sorry to hear this!!!

Unfortunately we have no emails in our system from you.

Please email us at service@lupipop.com.au and someone from our friendly customer service team to help you out!!

Valorada con 1 estrellas sobre 5

Scam? No response. No refund.

Not sure I am ever going to get a response. Bought an item end of October which said it would be dispatched 8/11. Messeged when it hadn't been sent and they then said it would be dispatched 15/11. It wasnt shipped so I messaged again to ask when it was being shipped with no reply. Messeged two more times again this week also with no reply.. Basically just threw money away and not sure how to get it back :(

24 de noviembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

No response when contacted

You don't respond to emails. We have purchased a ride on car that does not work. No phone number is also an issue.

6 de noviembre de 2023
Logotipo de Lupipop

Respuesta de Lupipop

Over the past week, we encountered unforeseen technical issues that affected the functionality of our email system. We understand the importance of seamless communication, and we deeply regret any inconvenience this may have caused you.

Our team has been working diligently around the clock to address and resolve the issues.

We understand the importance of reliable communication, and we take this matter very seriously. We appreciate your patience and understanding during this time.

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