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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased two cabinets for my nursery 9 months ago and have been finding tiny ball bearings on the floor since. I've found 5 so far and have just realised they are coming from inside the wheels of... Ver más

Valorada con 5 estrellas sobre 5

everything went to plan and on timewhich was fantastic for our young granddaughter's birthday! To be honest I have not yet seen the product because it was delivered to our granddaughter in Sydney and... Ver más

Valorada con 4 estrellas sobre 5

Great product we love it, but some of the joining pin inserts are not sunk deep enough into the pine and my partner cut his hand trying to pry the joiners over the pin. We now have blood stains on the... Ver más

Valorada con 5 estrellas sobre 5

Great high chair- definitely recommend the liner for added comfort. Easy to move around the house and have our 8wk old in the chair reclined watching us cook in the kitchen or arms length away whilst... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda para bebés

Escrito por la empresa

Our goal at Lupipop is to improve the health and happiness of your kids. That's why we take immense pride in providing you with long-lived kids accessories that hold the power to ignite their imaginations, spark their curiosity, and create treasured moments that will last forever. With our carefully selected range of our exclusive products, we aim to be a part of your journey in nurturing a childhood filled with laughter, wonder, and a deep sense of fulfilment…


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

86 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

Customer service is really bad

Customer service is really bad. No reponse

6 de noviembre de 2023
Logotipo de Lupipop

Respuesta de Lupipop

Thank you for taking the time to share your feedback. We genuinely appreciate your input, as it helps us understand areas where we can improve our service.

We're sorry to hear about your less-than-satisfactory experience, and we would like to address your concerns. Could you please provide more details about the specific issues you encountered? Your insights will assist us in identifying and rectifying any shortcomings in our service.

Our team is committed to delivering a positive experience for our customers, and we take all feedback seriously. If there's anything specific you would like us to look into or if you have suggestions on how we can enhance our services, please don't hesitate to share them with us.

We value your business and hope to have the opportunity to make things right. Please feel free to reach out to our customer service team directly at [customer service email or phone number], so we can address your concerns promptly.

Once again, thank you for bringing this to our attention. We look forward to the opportunity to better serve you in the future.

Valorada con 5 estrellas sobre 5

Fast shipping

Fast shipping, great product range and really happy with the price and quality!

30 de octubre de 2023
Logotipo de Lupipop

Respuesta de Lupipop

Thankyou so much!!!
We hope you shop with us again❤️

Valorada con 2 estrellas sobre 5

Delivery was a shambles

Delivery was a shambles. Should have received two boxes but only received one. The only solution that I received from Lupipop was to ‘wait’. I’m now getting the other half of the order a week after the first half was delivered. I understand that delivery issues are dependent on the courier company but Lupipop did not want to deal with them directly at all so I had to do it myself.

27 de octubre de 2023
Valorada con 1 estrellas sobre 5

scammer????…

I ordered a couple of items from this website on 22/10/23. After 2 days, I received an email for the tracking number and it says "shipment for order ***** is on the way". I kept checking for the tracking number that they provide but up until now its not working. I contacted them and they told me the item hasnt been dispatched??? today i received an email that they are still waiting for the other item to arrive??🤬

31 de octubre de 2023
Opinión espontánea
Valorada con 4 estrellas sobre 5

Lovely product

Lovely product, lots of options & colours of kids products! Postage was quick too 👍🏽 I did see the slide cheaper on another site but happy to support an Aussie business. Thanks 😊

3 de octubre de 2023
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Respuesta de Lupipop

Thankyou so much!!!
We hope you shop with us again❤️

Valorada con 3 estrellas sobre 5

Mixed experience - would not buy from again

The good - I got my item in the end, and they provided some assistance via email BEFORE I bought anything.
The bad - Once purchased, the tracking number provided did not work for over a week. I had zero response from company about where my item was, despite many emails and texts to the numbers listed against the business. The only time I got a response from the company regarding the item I bought was once I lodged a payment dispute when I was getting no response and no item had arrived, and I thought I had been scammed. Then got an immediate response (what a shock).
Would not buy from again purely due to the lack of customer service, no phone number to speak to anyone, and zero response on the 'live chat' function ever.

18 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience

Quick delivery. Great product!

29 de agosto de 2023
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Respuesta de Lupipop

Thankyou so much!!!
We hope you shop with us again❤️

Valorada con 1 estrellas sobre 5

I am actually very disappointed

I am actually very disappointed, the item is faulty and I did email you. I also tried to call the number but no one has replied back to me. I would like to return the chair please as I have paid $300 and I don’t even get a simple reply back regarding the issue I have.

31 de agosto de 2023
Valorada con 5 estrellas sobre 5

My first book

This book has to be the best made child's book I have came across, the colours are bright and all the activities in it are age appropriate

29 de agosto de 2023
Logotipo de Lupipop

Respuesta de Lupipop

Thankyou so much!!!
We hope you shop with us again❤️

Valorada con 5 estrellas sobre 5

Beautiful

Fast delivery and the item is well made and gorgeous. My son is going to love it. We love it.

24 de agosto de 2023
Logotipo de Lupipop

Respuesta de Lupipop

Thankyou so much!!!
We hope you shop with us again❤️

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