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Luxe Mattresses & Beds UK Opiniones 

163
•
TrustScore: 4.5 sobre 5

4,6

Colchonería
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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought this mattress after having purchased a Tempur mattress for over £1600. The Tempur was awful. Luxe have given me exactly what I wanted - a firm, memory foam mattress where you don't sink into t... Ver más

Valorada con 4 estrellas sobre 5

Ahmer was very helpful in the delivery but the company did not inform me in advance of the delivery and it came as a surprise. the plastic bag I ordered was missing for the old mattress pickup as well... Ver más

Valorada con 5 estrellas sobre 5

The mattress is excellent; it’s exactly what I ever wanted, firm but not too hard. I am very pleased with the order. I was really reluctant to purchase such a big item online without even trying it bu... Ver más

Valorada con 4 estrellas sobre 5

Five stars to the actual delivery guys. Shame that they were sent to deliver the mattress nine days earlier than I had carefully scheduled for. Seven hours AFTER delivery, Luxe sent me an email te... Ver más

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LuxeOrganic™ Hybrid - Latex Mattress

LuxeOrganic™ Hybrid - Latex Mattress

TrustScore: 5 sobre 5

5

(1)

Información sobre la empresa

  1. Colchonería
  2. también en la categoría
  3. Tienda de colchones
  4. Tienda de muebles para dormitorio

Sobre Luxe Mattresses & Beds UK

Escrito por la empresa

About Luxe Mattresses

Welcome to Luxe Mattresses, where comfort meets craftsmanship. Since 2010, we have been manufacturing premium mattresses and luxury beds in London, combining innovation, quality, and style to deliver the perfect sleep solutions. Specializing in memory foam, hybrid mattresses, Organic Latex, and Divan & ottoman beds, our products are thoughtfully designed to cater to diverse sleep preferences and storage needs.

At Luxe Mattresses, we believe that a great night’s sleep is essential for a healthier and happier life. That’s why we use only the finest materials, ensuring that every mattress and bed we create is durable, supportive, and indulgently comfortable. Our memory foam mattresses contour to your body for personalized support, while our hybrid mattresses blend traditional and modern technologies for the best of both worlds. For added convenience and elegance, our ottoman beds and divan beds combine functionality with stunning designs, offering stylish storage solutions.

Customer satisfaction is at the heart of everything we do. Backed by long warranties and a commitment to superior craftsmanship, we strive to exceed expectations with every product. Whether you're upgrading your bedroom or seeking the ultimate sleep experience, Luxe Mattresses has you covered.

Discover the difference of luxurious, handcrafted sleep solutions today!

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

163 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(163)

108 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Delivery late


The delivery was 2 hours late, I had to cancel an appointment to wait for my mattress.

8 de abril de 2026
Opinión espontánea
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Respuesta de Luxe Mattresses & Beds UK

We sincerely apologise again for the delay with your delivery. After looking into the matter, we found that earlier in the route the delivery team had to wait over 30 minutes at another address because the customer was unavailable at the scheduled delivery time. Unfortunately, along with a few other unforeseen delays, this pushed the schedule behind for the remaining deliveries that day.

We completely understand that customers take time out of their day to receive their mattress, which is why we always aim to deliver on time and keep disruptions to a minimum. As you can see from our reviews, punctual delivery and customer service are something we genuinely care about. We truly appreciate your patience and understanding.

Valorada con 3 estrellas sobre 5

Great mattress, bad customer support

Wanting to get a new mattress, I found luxe, however upon picking the "home trial" I was curious about the leniency of the payment window. I tried to email them as well as call their number, however the latter seems to either be disconnected or won't accept mobile numbers while the former I didn't get anything back

31 de marzo de 2026
Opinión espontánea
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Respuesta de Luxe Mattresses & Beds UK

Hi,

Thank you for your feedback and for considering Luxe Mattresses.

We’re really sorry to hear about the difficulty you experienced trying to reach us, that’s definitely not the experience we aim to provide. It sounds like there may have been a temporary issue with our phone line, and we’re currently working to resolve this as quickly as possible.
Regarding the home trial, we completely understand your question around the payment window. Our aim is to keep the process as flexible and straightforward as possible, and we’d be happy to explain everything in detail and answer any questions you may have.

Please feel free to contact us directly at info@luxemattresses.co.uk, or message us on WhatsApp at 07404 978052. We’re available on WhatsApp from 10am to 10pm, and via email from 9am to 6pm.

We truly appreciate your patience and hope to assist you further.

Kind regards,
Luxe Mattresses Team

Valorada con 5 estrellas sobre 5

Izhar made delivery

Izhar made delivery. At the estimated time slot. It was delivered was right into the flat.
With no issues

4 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really really nice mattress

Really really nice mattress! Just what I needed after I had a massive dip in my former mattress. The delivery guys were very friendly and were good sports getting the mattress up 2 floors of my narrow staircase! 5 stars from me ✨

28 de marzo de 2026
Opinión espontánea

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