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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Love love the foundation. I was sceptical at first,I thought it was a scam. I'm glad it all worked out. I asked my girlfriend to try and she loves it too so I gave her one for her birthday . I had to... Ver más

Valorada con 1 estrellas sobre 5

Actively fraudulent unfortunately. Refusing to repair, refund or replace the faulty product, which stopped working completely after one month. Stopped replying to emails about the problem but managed... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Can I assign less than 1 star? These non-returnable, defective, poorly made cases arrive late but the customer service is the real horror story here. This has been the worst experience I have ever had... Ver más

Valorada con 1 estrellas sobre 5

Stopped working within a month. They offered a replacement and 4 months later it wasn’t even shipped and my 50+ emails were completely ignored. Threatened to contact my credit card company and it fina... Ver más

Información sobre la empresa

  1. Belleza y bienestar

Información proporcionada por diversas fuentes externas

Lux


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

243 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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2,5

Todas las opiniones

(243)

3 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Do not buy from this company

Do not buy from this company. Their merchandise is cheap and tacky. I sent an item back that I’d bought over Christmas because it was such poor quality and never got a refund.
Really do not understand how these companies are still allowed to trade ripping so many people off

21 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Big Scam

Big Scam! I payed for an item weeks ago before checking the reviews, after reading a good 20 the embarrassment set in, after another 10 this feeling turned into a burning rage! Looking like a neat £34.99 I will not be seeing again.. although, we learned a valuable lesson here, do your research and check reviews first!

4 de abril de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

DONT BUY FROM HERE!

DONT BUY FROM HERE!! Awful products. No reply from customer service about my refund. That’s £80 I’ll never see again 🤬🤬😡😡

23 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bought a very expensive throw from this…

Bought a very expensive throw from this scam company, it fell apart within days with material falling off, cheap cotton wool like material. They claim 24/7 email reply, what a joke! I hope they get the karma they deserve. Avoid like the plague!

4 de marzo de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

THIS PLACE IS A MASSIVE SCAM

If I could give this SCAM no stars I would... I had ordered a Christmas present for a relative from this shambles of a place and almost 2 months later NO PARCEL. I have emailed numerous times, sent messages via their social platforms, commented on their Instagram photos only to be BLOCKED from their Instagram. Absolute disgrace!!! I paid you for a product??? You need to either give me my money back or the product and stop ignoring me!!! DO NOT BUY FROM THIS PLACE

1 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

No arrival

Ordered my scooter over a month ago and nothing has come, hoping this isn't a scam. I have my order number but nothing has arrived.

21 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY IT

You know what? Do not buy from you this company!!
They're scam!!
First, their device same one with the on AliExpress and it's cheaper too.
2nd, uf u want to get money guarantee u have to send it to China, off course u have to pay shipping, even tho they said they US based.
3nd, all the good reviews u read on their web are paid reviews (LIE)
4th, They always deleted my bad comments on their FB page
5th, DO NOT BUY IT

10 de agosto de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed my order months ago and still…

I placed my order months ago and still have only received a order confirmation code nothing else. I’ve emailed about 6 times and have had absolutely no response. I want a refund
Can anyone help me to get in contact with the owner of this company please

31 de mayo de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam Artist Alert!

I purchased a case with this company. I received a confirmation email and everything. I was able to track my shipment via the order# for about a week or so. After, the order number was invalid. This is a scam!!’ Do not buy from this company!

26 de mayo de 2020
Opinión espontánea
Logotipo de Lux

Respuesta de Lux

Tracking is available by postal service providers...

Valorada con 1 estrellas sobre 5

Very bad, True Phishing

Very bad, very bad, very bad. Pure PHISHING. Purchased headphones on May 8th. Sent 3 unanswered emails. To date, no mail of successful shipment and no response to the 3 emails sent.

24 de mayo de 2020
Opinión espontánea
Logotipo de Lux

Respuesta de Lux

We don't even sell headphones.... Can you please make sure you have the right business before you post a comment? Thanks

Valorada con 1 estrellas sobre 5

Don't buy from them - False selling on their website

Easy buying process which I liked but I suppose that's where the effort stopped, probably purposely as well. If I could get my cashback I would.

Ordered 7th May, 1/2 days for a tracking number - This never happened, 2-3 days to ship, clearly never happened either. Arrival, well I won't hold my breathe.

UPDATE: 20TH May - Now sent 3 emails, all ignored. Please be warned about using this service. False selling on their website.

15 de mayo de 2020
Opinión espontánea

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