Lux Opiniones 

Ive been cheated out of my money!!
Scammers!!

The last time I wrote a review regarding LuxMobile us , some rep, replied stating he was sorry and everything would be solved, I Sent him my details and he would send me my case I purchased 9 months ago, but never received .
Well guess what after I sent my details , nothing has been done, please
DO NOT BUY ANYTHING FROM LUXMOBILE US, THERE ARE A FRAUDULENT COMPANY , BE AWARE !
I wish we could do something in getting these guys arrested this is unbelievable!

Actively fraudulent unfortunately. Refusing to repair, refund or replace the faulty product, which stopped working completely after one month. Stopped replying to emails about the problem but managed to reply straight away to a sales enquiry when I used a different email address. Really, really, don’t buy from Lux!

DO NOT BUY LUX!
DO NOT BUY LUX!

$60 Battery case simply stopped charging after only 3.5 months.

Although after reading the fine print, a 30-day warranty is what's offered
Then they have the balls to offer a 50% discount, I will never buy their product and you shouldn't either

Buyer beware DO NOT BUY LUX!

DO NOT ORDER FROM THIS PLACE ! THEY SCAM YOU OUT OF YOUR MONEY! I ORDERED A CASE FOR AIRPODS AS A GIFT FOR XMAS DECEMBER 1ST AND NEVER RECEIVED IT. ITS BEEN A MONTH AND WHEN I TRY TO TRACK IT IT SAYS NO SHIPMENT RECORD! IVE EMAILED AND HAVE NEVER RECEIVED A RESPONSE !

How do you give a ZERO review
This company shipped me a DAMAGED item that I returned in 14 days and they have a 30 day warranty and yet the flat out REFUSE to send me a refund but want to send me another POS case!
HORRIBLE company up deal with now 3 weeks waiting for my refund!!

Asked for help and nothing was offered. Stay away from this product.

I have purchased three Luxmobile.us cases. my first order was for a white case and a gray case. The gray case worked. The white case from opening the box never had a secure connecion with the charging cable. After much ado and paying for return shipping I received a refund for that case. shortly the gray case stopped charging my phone. I purchased another case and it too sits around doing nothing.The case does a good job of protecting my phone, I will give it that. So, I thought I would continue to use the cases for protection. The one problem with that is that while the cases will not hold a cable nor charge anymore it I use them for protection they drain my phone battery quickly. I also am done with LUXmobile.us. I feel as many others that the lure of a power supply is strong and we are just a suckers for this company. DO NOT believe all the wonderful reviews on their website. I posted a detailed review on their website of the fiasco with my cases--the next morning it had been removed. I refuse to 'give' LUXmobile any more of my money. If all the celebrities want to throw their money (money their foolish fans give them) at LUXmobile...well...……….

Do not buy anything from this company. I bought the LuxCharge from them and it never arrived. They very rarely respond to emails. Good luck trying to get a refund from them. I have been waiting 8 weeks now and nothing. These people should wear masks as they are selling you stuff and they are just robbing people.

Ok so i risked and bought the case with all the bad reviews i read here , cuz the bad reviews were so strange ...
Based on my experience :
I ordered in italy and it arrived in 1 and half week (pretty normal since coming from usa with a normal ups shipping)
Many people were sayin the lightning socket breaks easily , in response to that : ofcourse if u dont pay attention to the directions of how to install it breaks , even lux conpany themselves mention u asap after they buying that u shouldnt wiggle it or pushing ur phone to it becasue unlike many brands that thay add an extra 1 cm edge on the bottom lux case is edge to edge to the iphone which makes it look beautiful ...
I also didnt have any problem charging it while my phone connected to the case , it charges ur phone first then goes to charging the case , pretty cool since no need to use other cables , cuz it works with lightning cable.
The case charges my iphone x from 10% to 100%. Which is perfect
The only reason I gave 4 stars is that I bought the red color which looks amazing but it became dirty very fast and impossible to clean (maybe some people know how to clean it but i tried 10 different ways but the dark stuff didnt go off from the sides of the case)
I recommend black color if u dont wash your hands each time u use ur phone !
Again if u try to put ur phone in it very aggressivly it may break so be nice and care about the device u buy ...
It’s a really good case
U can also use the code LUX for the discount ...

The Charging socket broke within 6 months. They say they have a 30 day term for faulty goods. This is illegal.

But they refuse to send me a new one.

Do not buy

I have purchased total of 7: 3 for friends and relatives. The first one broke on me, I removed the phone incorrectly. One got wet. One that I still have I ordered last year has a loose connection so you have to wiggle it to charge...sometimes. The most recent one that was purchased this summer just yesterday stopped charging the phone. The case charges, not the phone. And it frustrating because I returned one for exchange in Jan this year. Yes the case does protect the phone well and it is lightweight, but with at least two that stopped working or cant charge the phone real puts a damper on my confidence in the product. I take care of the phone and case and follow all the instructions on the website to prolong its use. So I am thinking twice about getting another one

I can't even tell you about the product, because they never sent it! I ordered a charging case for the Iphone 11.The site actually had TWO different ship dates. I asked what was going on, they offered me $10 off. I then asked how that would happen, and when it would ship.

THEY SENT ME THE SAME EMAIL AGAIN!!!

I've emailed, tweeted, and called, and got nothing. Canceling my order.

Do not buy. I ordered my product nearly a month ago and never got it. It’s like pulling teeth to get these people to respond!

Ordered a case and it's been 6 days and no response or anything!

DO NOT BUY FROM THEM!! I paid extra for expedited shipping and thank God i did because 10 days have passed and my order has not even been delivered to their post office. After 2 emails they answered a week later but still the order has not left China. I asked for a refund but no response. I don't know if they are legit or not but they certainly have abysmal customer service. Do not even think about giving them your money.

I wish I would have seen this page before I purchased. I used the case for about a week and it started peeling. I emailed the company asking about a possible exchange given the product started to deteriorate so soon after first use. The company emailed back stating that they don’t process exchanges for normal wear and tear. Normal wear and tear!? This is NOT normal wear and tear for a $60 case. This company and their product is a SCAM. DO NOT PURCHASE!

Bought one of these recently , looked okay .. used for about 1 week and the case no longer charges !!! Like it literally just stays with one bar of battery all the time !! Terrible terrible terrible product ! Not worth the money !

Saw the case on Instagram and gave it a shot
Worked great for 3 months even after a few drops
Then suddenly just like the other reviews it stopped charging my phone... Emailed company and they offered me 50% off another case... like I’m gunna buy another case that’s gunna break, ha
They should do the right thing and have you mail them back the broken product and send you a new one... If a company really stood by there product that’s what they would do... but they just want it to past the 30 day guarantee... many thumbs down lux mobile many thumbs down

I placed a order with Lux mobile that was never delivered. After various emails there is no response from them.