luxuryscent.co.uk Opiniones 

124
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service is amazing! They had run out of the perfume l wanted but contacted me to let me know it was in, and it was delivered the very next day. Fantastic company! Thankyou. 🙂🙂

Valorada con 5 estrellas sobre 5

I have the Sparkling Ruby perfume and can say that it smells amazing, lasts very long too and everyone who smells it is a fan! It's a perfect everyday scent and quality is very good.

Valorada con 5 estrellas sobre 5

Such a stunning collection of unusual oils. I have bought 12 different ones to try, great to have small bottles, you can really enjoy lots of unique fragrances. Easy to order, arrives prompltly, pac... Ver más

Valorada con 1 estrellas sobre 5

Went to the Newcastle store. I have no issues about the store itself, the sales assistant took his time helping me to find the right scent. I went for the Scent of Dubai men's fragrance. I love the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perfumería
  2. Proveedor de fragancias, aromas y saborizantes

Escrito por la empresa

Our mission is to inspire confidence and individuality through the power of scent. Our diverse collection caters to a spectrum of personalities, allowing each person to find a fragrance that resonates with their unique style and story. Luxury Scent is synonymous with iconic signature scents. Our fragrances aren't just products; they're statements of individuality.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 33% de las opiniones negativas

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4,3

Todas las opiniones

(124)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Customer service is amazing!

Customer service is amazing!
They had run out of the perfume l wanted but contacted me to let me know it was in, and it was delivered the very next day.
Fantastic company! Thankyou. 🙂🙂

24 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Sparkling Ruby

I have the Sparkling Ruby perfume and can say that it smells amazing, lasts very long too and everyone who smells it is a fan! It's a perfect everyday scent and quality is very good.

19 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great shop. Great items. Great customer service.

Amazing shop with very unique range of products available at that store only. The shop is beautiful inside as well as their product range. The staff are very helpful and have very good knowledge on their products. I would not shop anywhere else! Thank you guys.

31 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 Star

Great shop and glad it’s on my doorstep. Staff are really knowledgeable and helpful and their product is second to none. They last hours on ends and pricing is reasonable too. #favperfumeshop

28 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Advertised 15% off

Advertised 15% off, normal if you enter your email, it will send you the discount code, unfortunately I haven’t received mine hope you guys fix this problem thank you

31 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service and top quality Product

Well first of all the fragrance I finally ended up with is absolutely superb. Almost certainly a pure perfume oil and really appealing. I've had many fragrances based around oud, smoky oud, both synthetic and real, and this ranks amongst the very best of them. More importantly the way they handled a return and an exchange was unusually receptive and easy to deal with. Thank you very much. The customer service and the fragrances are excellent

18 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best scents i have tried.

Brought a scent of them years ago. Could not find it online as they stopped doing it. Messaged them on instagram and just by showing them the bottle they found one for me and shipped it to me straight away. 10/10 communication and very speedy process. Made my day

15 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Purchased 4 Luxury scent Attar after…

Purchased 4 Luxury scent Attar after viewing lots of ad in facebook, but disappointed because none of the scent doesn’t even last for 2 hours, although they claimed 9+ hours lasting.

10 de marzo de 2026
Opinión espontánea
Logotipo de luxuryscent.co.uk

Respuesta de luxuryscent.co.uk

Thank you for your feedback, and we are sorry to hear you were disappointed.

We do want to address a few points here. Your order was delivered on the 10th of March at 11:03am, and this review was left at 1:30am on the 11th of March. That is less than 15 hours after receiving the items, which would not be enough time to properly test four different perfume oils and assess their longevity accurately.

Longevity also varies quite significantly from person to person depending on skin type, skin hydration, body chemistry and how the oil is applied. Our perfume oils are some of our most popular products and have been loved by our customers for many years, with the vast majority of reviews reflecting a very positive experience.

We genuinely want you to be happy with your purchase and we would encourage you to get in touch with us directly at contact@luxuryscent.co.uk so we can offer some guidance on application and help find the best solution for you. We are confident that with a little more time and the right application, you will get much more out of these oils.

Kind regards
Luxury Scent Team

Valorada con 5 estrellas sobre 5

I’m a very happy and satisfied…

I’m a very happy and satisfied customer. The service was excellent from start to finish, fast, professional, and clearly focused on the customer. The fragrances are absolutely beautiful, high quality, authentic, and a real joy to discover.



This is truly a trusted destination for fragrance lovers who value quality and originality. I highly recommend this site to anyone looking for special scents and a great overall experience. I will definitely be coming back.

Rita vd graaf

15 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best perfumes in the UK

I’ve purchased from luxury scents a number of times and it never disappoints. The fragrances I have lasts for a really long time and I always receive compliments whenever I’m wearing it!

22 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Poor quality perfume oils

I have no complaints with the service but unfortunately out of the 9 different perfume oils I ordered not one of them was wearable. The quality is poor and frankly they just do NOT smell good!
I'm a fragrance collector, I own over 300 bottles from Arabian to Niche, so I know a quality perfume oil when I smell one and, sadly, Luxury Scent doesn't come close to even the cheap Arabian offerings in my collection.
What a total waste of money.

1 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Luxury Scent is absolutely amazing

Luxury Scent is absolutely amazing. From the moment you walk in, the customer service is friendly, professional, and genuinely helpful. The staff take their time to help you find the perfect scent and really know their products inside out. The fragrances are long-lasting, high quality, and smell incredible at a much more affordable price. The store itself is clean, stylish, and welcoming, which makes the whole experience even better. I’ve received so many compliments on my perfumes from here and wouldn’t go anywhere else. Highly recommended for anyone looking for premium scents and outstanding service.

28 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome place

Awesome place, huge variety of perfumes to choose from, bought a few perfumes for gifts and they were all nicely presented, boxed very well and the price were very reasonable.

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Unbeaten perfume shop in every way

I've been a customer for years and each time I go they've always been stellar.
They have a wide selection of perfumes and oils to choose from.
The service is welcoming, friendly, knowledgeable and incredibly helpful.
All of their products are reasonably priced.
I'd highly recommend Luxury Scents to all.

2 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

First time buyer, won't be back

Went to the Newcastle store. I have no issues about the store itself, the sales assistant took his time helping me to find the right scent. I went for the Scent of Dubai men's fragrance. I love the smell but I've been using it for the last 6 months and noticed it consistently dissipates after 30-60 mins. Really disappointing since the perfumes themselves aren't the cheapest. Will be looking elsewhere in future

Update: the scent doesn't even last 10 minutes now, even with vigorous shaking before spraying. I've asked other people who say they don't smell anything on me, so it's not just me getting used to the smell.

14 de agosto de 2025
Opinión espontánea
Logotipo de luxuryscent.co.uk

Respuesta de luxuryscent.co.uk

Hi Freddy,

Thank you for taking the time to share your feedback, and we’re really sorry to hear that your experience with the Scent of Dubai spray didn’t meet expectations.

This fragrance is one of our top-selling sprays and has received great feedback from many customers, but we also understand that perfume longevity can vary from person to person. Factors such as skin type, temperature, and how the scent is stored or applied can all make a difference.

Sometimes when a fragrance is used often, the nose can become desensitised to it (nose blindness), even though it remains noticeable to others. With sprays, the scent also develops best when applied to pulse points and allowed a little time to settle on the skin.

That said, we understand your frustration and truly appreciate your honesty — feedback like this helps us improve. If you need any further assistance, please don’t hesitate to contact us directly; we’ll be more than happy to help.

– The Luxury Scent Team

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