Customer service is amazing! They had run out of the perfume l wanted but contacted me to let me know it was in, and it was delivered the very next day. Fantastic company! Thankyou. 🙂🙂
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Consulta las opiniones de los clientes
I have the Sparkling Ruby perfume and can say that it smells amazing, lasts very long too and everyone who smells it is a fan! It's a perfect everyday scent and quality is very good.
Such a stunning collection of unusual oils. I have bought 12 different ones to try, great to have small bottles, you can really enjoy lots of unique fragrances. Easy to order, arrives prompltly, pac... Ver más
Went to the Newcastle store. I have no issues about the store itself, the sales assistant took his time helping me to find the right scent. I went for the Scent of Dubai men's fragrance. I love the... Ver más
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Información sobre la empresa
Escrito por la empresa
Our mission is to inspire confidence and individuality through the power of scent. Our diverse collection caters to a spectrum of personalities, allowing each person to find a fragrance that resonates with their unique style and story. Luxury Scent is synonymous with iconic signature scents. Our fragrances aren't just products; they're statements of individuality.
Información de contacto
Reino Unido
- luxuryscent.co.uk
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Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 semana
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I ordered Patchouli and Black Oud.
I ordered Patchouli and Black Oud.
I have been sent the most disgusting rose oil that smells completely unwearable.
Emailed customer service to ask for a full refund and I have been ignored. Not a single word.
I do not trust this company and I would not recommend them.
I will now take the matter up via my bank.

Respuesta de luxuryscent.co.uk
Email ignored
Abit disappointed…
The reason I am having to mark down my review is I emailed the company requesting information regarding ingredients for the product I bought (perfume oil) as I wanted to check for allergy purposes ( I did check the website before purchasing and saw there was no information available on what the oils are made up of) decided to take a risk and order anyway which yes was my choice however I thought the product may have come with abit of paper with a little more information on about this so I gave the benefit of the doubt and thought it will be fine but nothing came with it. So not a problem I thought I will email them and surely I will get an answer, wrong!
I have given over a week and no reply to my email
Which isn't really acceptable for requesting important information which should be easily available anyway according to uk guidelines ( quick google will show the current rules ) as we have no clue what is in this product!
You have a wonderful website and products however this lack of information and poor customer service says you don’t take the well being of your customers seriously, Fix this issue please!
Purchased Oud badar & Scent of dubai…
Purchased Oud badar & Scent of dubai perfume oils, they smell amazing and long lasting too. Went to a mall wearing them seen some heads turning😅🤩
Surely worth every penny
speedy next day delivery!
needed a last minute gift for a friend and my parcel came next day! amazing service, quick and efficient. thanks again!
Bad product, bad experience
I bought two perfume oils ( Black tie)on promotion buy one get one free. When I received them, I tried one of them and it did not last even one hour despite the fact the it was an oil ( eau de toilet last longer than that). I contacted the customer service and asked if I could changed at least the unopened one to something else in the same price range( I was not after a refund, so the company will not lose anything).
They replied with negative response.
This was my first purchase and will be the last, I could have became a regular customer but they just lost one for life.
Tried and Tested,
Tried and Tested,
One decision I am happy I made.
Thanks guys.
Alhamdulilla service is very good
Alhamdulilla service is very good
Will be buying more
Cheap, Potent and Professional Presentation
Been ordering from this site for roughly a year now and have went through a good variety of scent from them. So far have not found any that have been anything but well presented and strongly fragranced oils. I do miss my favourite 'Italian Men' but other than that the sheer variety and potency of the fragrances have been astounding.
Recommended this site to pretty much everyone I know and have made them a sizeable group of returning customers. If you want a strong long lasting fragrance that is also remarkably cheap for the quality definitely give this site a go.
Always arrive quickly and with a lovely bag or box to boot. Will always be shopping here for the rest of my days. Can't recommend them enough.
Black Gold
I'd like to think that I'm a frequent customer of luxury scent. I have had many perfume/attars and most have been very good however after watching the video on YouTube re black gold. I was left more than disappointed with this product. The review on YouTube led me to believe this was a special Attar put together by Luxury Scent. So here are my points
Initial spray it smells pretty good but after that there's nothing to it.
The price at £59 you'd expect the longevity to at least last between 4-6 hours ( should be atleast 6-8 for that price)
The bottle isn't easy to get at in the casing, and the atomiser is below average. A little tap, and you get a bit out before you fully press for the rest to
come out.
Overall a real disappointment
Love this idea
Love this idea! Ideal for your handbag! The perfume stays with you all day! The rollerball means you are not spraying it around good for the environment! Also easy to use if you can't get on with the spray action! Good price too! So you can order the small bottles to test out all the perfumes to see which ones you really like!
Very unprofessional
Very unprofessional. Cancelled my orders without consent. They try to scam you with your orders. Be careful guys
Great scent
Many thanks.
Great scent bought twice within 24hrs
Highly recommended 👌
Received the items and good time and I…
Received the items and good time and I love them
Great Products
I have nothing but positive praise for Luxury Scents. Their website is very user friendly and ordering is a breeze. The 7 oils I have are fantastic and are my go to for the working week.
A great seller providing a rapid…
A great seller providing a rapid service & supply with very reasonably priced quality products , not the first time I've used them & it won't be the last - Top Rsnk ...
Second bad product from these people
Second bad product from these people, watered down oil, would let me return either, shame as the 5ml samples were decent, 36ml oil and spray rubbish
Love love love this perfume it lasts so…
Love love love this perfume it lasts so long and wow the compliments are amazing so many people ask about this gorgeous smell
Mixed feelings
Prompt delivery. Amazing scents. I am however not happy with how one of the sample scent came almost empty! I should have returned them immediately but the others were ok. I checked ,not sure it was a leakage. Its more like an oversight from the packaging team.
You should apologise with a replacement of the Blue moon sample sent pls
What a lovely smell and helping me to relax
All a lovely smell and helping me to relax well worth the money
Excellent products and service
I have bought various perfumed oils from Luxury Scent and they are all high quality products, always precise and fast shipping: personally I am very satisfied. Thank you Luxury Scent
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