luxuryscent.co.uk Opiniones 

124
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Customer service is amazing! They had run out of the perfume l wanted but contacted me to let me know it was in, and it was delivered the very next day. Fantastic company! Thankyou. 🙂🙂

Valorada con 5 estrellas sobre 5

I have the Sparkling Ruby perfume and can say that it smells amazing, lasts very long too and everyone who smells it is a fan! It's a perfect everyday scent and quality is very good.

Valorada con 5 estrellas sobre 5

Such a stunning collection of unusual oils. I have bought 12 different ones to try, great to have small bottles, you can really enjoy lots of unique fragrances. Easy to order, arrives prompltly, pac... Ver más

Valorada con 1 estrellas sobre 5

Went to the Newcastle store. I have no issues about the store itself, the sales assistant took his time helping me to find the right scent. I went for the Scent of Dubai men's fragrance. I love the... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Perfumería
  2. Proveedor de fragancias, aromas y saborizantes

Escrito por la empresa

Our mission is to inspire confidence and individuality through the power of scent. Our diverse collection caters to a spectrum of personalities, allowing each person to find a fragrance that resonates with their unique style and story. Luxury Scent is synonymous with iconic signature scents. Our fragrances aren't just products; they're statements of individuality.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 33% de las opiniones negativas

Suele responder en menos de 1 semana

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4,3

Todas las opiniones

(124)

19 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great customer service

I used to buy an older version of the Arabian Oud Musk from Luxury Scent via Amazon. And I loved it!
Now, their own shop sells a newer/altered version of this perfume.
But the nice people of Luxury Scent were so kind to recreate the older version for me.
I am so happy because this scent reminds me of my childhood.

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Awesome oils!

Such a stunning collection of unusual oils. I have bought 12 different ones to try, great to have small bottles, you can really enjoy lots of unique fragrances. Easy to order, arrives prompltly, packaged in beautiful perfume bags. \Ideal perfumes for traveling as small & long lasting. Also get special offers emailed to me

17 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Being a fragrance enthusiast and opt to…

Being a fragrance enthusiast and opt to look for diverse options, Luxury Scent has been a great companion with its multiverse perfume and oils. I am particularly awed with the standing out ones and impressed with the collection sets like its BEST SELLER COLLECTION. Additionally, I am personally fan of its own creations such as "Scent of Dubai" oil and perfume and Amber Gold.

7 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for my order

Still waiting for my order, poor communication on business behalf.
Complete different experience from first time round, where everything came ON TIME…
But this time extremely poor, was going to be a repeat customer but not so sure now

6 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Diluted oil perfume and short lasting

I recently purchased an oil perfume from this brand (oud al abyad) and unfortunately, my experience has not been as delightful as I had hoped. The product I received had several issues that left me quite dissatisfied.

Firstly, the scent of the oil perfume was extremely weak. Upon application, I found myself having to use a significant amount of product just to detect any fragrance. It lacked the intensity and longevity that I expect from an oil perfume especially oud, making it feel like a subpar product overall. The color of the oud oil was completely see through like a water with no any color what so ever which is strange for pure oud oils.
This was a significant letdown, as I value products of high quality.

To address these issues, I reached out to customer service via email, detailing my concerns and requesting a resolution. However, I was met with silence for an entire week, which was frustrating and unprofessional. It wasn't until I contacted them through Instagram that I finally received an instant response.

While the customer service representative on Instagram was courteous and understanding, their solution fell short of my expectations. They promised to send a replacement product, assuring me that it would be of better quality and "to leave it with them".
However, when the replacement arrived, I was shocked to find that it was an entirely different scent altogether with a wrong name sticker on, not even close to the original oud fragrance I had purchased but with vetiver and lemon scent.
I had high hopes for their oil perfume, but the weak scent, questionable purity, and lackluster customer service have soured my opinion.
Dont waste your time and money with this brand

30 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Beautiful oils

Started shopping with this company not too long ago in that time I’ve made quite a few orders. The website is beautiful and makes shopping a real treat. The selection of attar oils and ouds is very good. The pricing is competitive overall just a great company to shop with. Plus it’s small family run business which is a bonus. The whole process from ordering to dispatch is fast and efficient. Highly recommend for authentic fragrance oils that smell beautiful and are long lasting.

6 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Memories

Just love the patchouli Black brings back lovely memories of my wonderful late husband speedy postage

19 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Look No Further!

Okay, so I bought the black gold and white gold and I immediately went from an average guy to a millionaire.

The black gold gives a strong, confident, and egocentric masculine outlook with a subtle tone of gentleness which makes it just a perfect scent. If you want to be noticed when you enter that room, black gold is yours to use.

The white gold on the other hand, has a fine blend of an its own unique fragrances that makes it a force to reckon with. Perfect for both sexes and extremely mature in its scents.

Oh, and the delivery was lightening fast!
I’m generally pleased. Worth every penny.

Well done Luxury Scent.

9 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great scents

I’ve bought a few things from here after a colleague introduced me, I’ve not had the chance to pop into the actual shop but ordered online, incredibly quick delivery!
I’ve opted mainly for the 3ml ones to build a little collection, they last ages, and all accurate to their descriptions.

24 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Not as nice as Patchouli Luxury Scent

I love the Patchouli Luxury Scent. But I could only find the Sweet Patchouli one, which I ordered.
It's nice, but not as nice as the one I wanted, hence four stars and not five.

Do you still make the Patchouli scent? As I would buy it if you do.

25 de enero de 2024
Opinión espontánea

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