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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

My son played this and it was absolutely shocking to say the least.. took 9 minutes to loose 18 pounds in 20p spins.. Also what he had played before.. Every spin is empty and there is never any retu... Ver más

Valorada con 1 estrellas sobre 5

Magical joke 🤣🤣🤣 This casino is now how put blood pressure Nothing works probably I'm regretting with one welcome bonus Riceve dyfret of course more crrrrrap bonus If I'm complaining s... Ver más

Valorada con 1 estrellas sobre 5

Having read the previous negative reviews I falsely believed this would have been down to individuals losing financially from this gambling website. I was wrong. I urge you please not to spend any mon... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

So 3 times in a row I tried to put a stake on 1 of their roulette's games, each time it said there was a connection issue after I placed the bet and it was confirmed. I think it was a con as each ti... Ver más

Información sobre la empresa

  1. Casino o apuestas online

Sobre Magical Vegas

Escrito por la empresa


Welcome to Magical Vegas Baby! Our Mega-Online Casino never sleeps, we are open 24/7 serving you with a larger than life online gaming entertainment! Magical Vegas is all about the superlatives - our site hosts the hottest online slots, adrenaline-racing live casino games, and table and card games from industry-leading providers including NetEnt, Novamatic, Microgaming and Scientific Games all in the palm of your hand! We’ll spoil you with a welcome bundle to get your heart racing!

Our players' satisfaction is what matters to us! That’s why we have a special loyalty program in place for our regular players. Expect to be rewarded for your loyalty with the best loyalty perks. Our players are pampered with special promotions, bonuses, events and gifts.

Magical Vegas is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.

Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

214 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

1,5

Todas las opiniones

(214)

16 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Nothing magical about this site false…

Nothing magical about this site false advertising and got more chance of winning lottery every time you put it on. Like how they respond to good reviews but don't respond to bad reviews probably getting their own staff to put good reviews. An absolute joke stay well clear they are Thiefs.

13 de noviembre de 2018
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Dear Member,

Thank you for writing us your thoughts.

While we’re a site regulated and licensed by the Government of the UK, we would like you to be reassured that we take part in no way in any false advertising.

Though, we do understand that never winning takes all the fun away from gambling. But then again, we will reiterate that, coming back to the fact of being licenced by the Government, the very nature of the games we provide is all based on luck, on which we barely have any control.

We’re sorry to read about your unpleasant experience with the site and should there be anything we could help you with, you’re more than welcome to speak to our Live Chat team.

Magical Vegas Team

Valorada con 5 estrellas sobre 5

enjoiy my time on this site

enjoiy my time on this site. Nice choice of games and the service is good too. Keep up the work guys,

3 de septiembre de 2018
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Dear Member,

Thank you for writing us your words. Reading from you brings us as much joy as having you in our midst does.

Do let us know what you like best on the site, apart from the games! Have you tried our Exclusive games? And Lady Luck Deluxe? If not, you definitely should!

And let us also know how you feel about our Promotions. Would there be anything you want to see next?

Looking forward to speak to you on Support soon!

Magical Vegas Team

Valorada con 3 estrellas sobre 5

Okay site

The first time I played I didn't accept any bonus because I know the wagering requirements are usually high. I lost approx £400. No wins really at all. The second time I went on hesitantly and won over £500. It was pretty much throwing money at me. Went on again and won over another £500. Downsides is the long wait for withdrawals such as the 36 hours pending and not going into paypal account at the weekend. Sometimes games pay out well other times nothing at all. Seems to be from one extreme to the next for me. Alright site.

11 de agosto de 2018
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Dear Member,

We thank you for taking the time to write us your thoughts.

Reason that we do understand that not everyone wants to have his winnings bound by terms and conditions of bonuses, even though the pool of people wanting bonus is a significant one, we have made it a must to leave bonuses optional.

And as you might have experienced, winning solely depends on luck and unpredictable as it is, it could strike any time.

When it comes to withdrawing of funds, we would like you to be assured that we have put the pending time in place only due to popular demand; we do have a pool of members who like to reverse bits and pieces of their withdrawal, in the optic of increasing their chances of withdrawing more. Though, now that we understand that you’re not a fan of this feature, we would invite you to contact us when withdrawing so we can provide you with a workaround.

We hope to see you winning even bigger soon.

Magical Vegas Team

Valorada con 1 estrellas sobre 5

Crap website, feel as if I was being ripped off.

Deposited £874 playing online games. Didn't win a thing. Not even a bonus, even at a £1 stake. Suppose its my own fault playing that amount but surely there would be some sort of bonus or half decent win... But f#@k all.

18 de junio de 2018
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Hello Craig,

As much as we’re happy to have you in our midst, we are sorry to hear about your bad experience on Magical Vegas.

It’s true and completely comprehensible that not winning strips away the fun from playing, nonetheless, we will reiterate that the intrinsic nature of the games we provide is based on pure luck, and while we barely have any control on luck, unpredictable as it is, it could be back any time.

There is not much we are able to do when it comes to luck, but we do make our very best to provide a boost from time to time, by offering bonuses and organizing competitions. We would be very happy to speak to you, Craig. Simply drop us a word on Live Chat and we’ll find out the best possible offer to make you happy.

Magical Vegas Team

Valorada con 2 estrellas sobre 5

First off I made a deposit and then…

First off I made a deposit and then couldn’t access the site for 3hrs but overlooked that as technical faults happen. Anyway won a small amount and decided to cash out well that was Saturday it’s now Tuesday and still pending. No confirmation email or Acknowledgement whatsoever. Never had any online casino take this long before. I won’t be using them again.

5 de junio de 2018
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Hello Julian,

Thank you for writing us your feedback.

Julian, as a company, we keep on improving ourselves and when it comes to the site itself, the only way is by running updates and this unfortunately involves in putting the site offline for a certain period. We are guessing this is exactly what you experienced.

When it comes to banking on the site, alike other banking services, our Finance Team does not operate during the weekends, meaning that should you request for a withdrawal during the weekend, your request reaches Finance the following Monday.

Should there be anything at all pertaining to your withdrawal, kindly drop us a line. We will be glad to assist you.

Magical Vegas Team

Valorada con 5 estrellas sobre 5

Curtis ma man!!!

Curtis ma man!!!
"I spoke to Curtis (My Top Advisor) earlier and wanted to say how much of a Legend he is!.....Dude is always upbeat and very professional in chat :-)
Keep doing a cracking job Curtis!! And for the record sorry i didnt wish you a happy birthday sooner!
Stay safe bro n natter Thursday! #TeamCurtis

3 de junio de 2018
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Hello Gary,

Reading your review as well as having you in our midst brings us immense pleasure.

As you have experienced, the Service team is an amazingly trained army demonstrating a perfect balance between friendliness and the ability to deal with queries in the most proficient fashion.

As much as we’re happy about our people, we take pride in the service and the games we provide; we have over 300 trending games you will enjoy. And again, the safety, security, and fair treatment of our players is fundamental to Spin and Win casino, and we always encourage Responsible Gaming. If you have any questions or concerns our dedicated Support team are available 24/7 – just drop us a line, or open a Live Chat.

We invite you to share the joy with your friends and family; we will be happy to have them all around.

Magical Vegas Team

Valorada con 1 estrellas sobre 5

Avoid, so many better sites...

Same as the rest of the reviews. They use the bonus system to 'scam' you out of your money. Of course it is not a literal scam, however even reading through all of the terms and conditions doesn't help with this site.

They put a maximum withdrawable of £50 on the 20 spins bonus. Which I, and I'm sure everyone else, would take as the most you can withdraw from any bonus winnings generated from the free spins. Anyway, I won around £5 from the free spins and from that won £180, but continued as the wagering requirement was 25x. Upon reaching this I still had £120, but knew I could only withdraw £50 of this so pressed for another spin. It glitched and my money went down to £10!!

I complained, stating the terms and conditions said the withdrawable amount was £50, with not one mention of £10 anywhere. This was there BS excuse:

We would like to clarify that as per the registration, it indeed states as quoted, that ‘A maximum withdrawable amount of £50 applies to the bonus winnings generated from Free Spins. Any excess amount will be declared null and void.’



We will take this opportunity to shed some light that maximum convertible amount is not the same as maximum withdrawable amount.



From the bonus itself, the maximum amount that will convert to real balance upon fulfilment of wagering requirements is £10.



However, players can churn this real balance of £10 and keep on wagering with it up to £50 and withdraw the latter, hence where the term ‘maximum withdrawable amount’ comes to light.

JOKE OF A WEBSITE

AVOID!!!!!!!!!!!

27 de febrero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shocking website

Shocking website!

Deposited £20 and accepted the bonus, within minutes my account was locked!!

Went through to the chat facility and said my account had been locked for security reasons (no proper explanation given) so I requested a refund of the £20 and they refused saying id played part of it.

Ive played many online casinos and NEVER has one blatantly ripped me off like this.

I am making a complaint to the Gambling commission about the illegal practices of this site and strongly suggest you stay away from it.

Use more legitimate sites such as virgin or jackpot joy because here, as other reviewers have stated, it is a SCAM

28 de abril de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Daylight robbery

£500 deposit - biggest win £4 - SCAM. Seriously, I have played them all... this website steals your money. I am off to have a convo with the financial services.... should be fun!!!

21 de abril de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Really terrible experience - not coming back !

I must say this has been horrible experience playing with magical Vegas. i have lost thousands and I will not be going back to them. i feel really let down by them, and please take my honesty and stay clear. I will not be returning or giving them anymore of my money.

3 de febrero de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst site ever. Do not use

Having use the free spins I thought I deposit and try the site for real. I got a email about deposit and receive 20 free spins, anyway deposit used free spins won nothing, so spent my money on rainbow riches picknmix, was winning a lot thing woohoo, got up to £900 next thing game pause said error, refreshed and I had £4 in my account, went onto live chat who informed me I had to spend my money x25 then any winners would be converted to £10 and I spent some so I only ended up with £4 omg what a joke, so after depositing and winning over £900 i ended up with £4 please stay away from site who steals depositing money and spend somewhere else or keep it safe.

28 de enero de 2017
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bad casino

No payout. No gambling controls. Most probably a scam casino, to be honest.

21 de marzo de 2016
Opinión espontánea
Valorada con 1 estrellas sobre 5

Totally Awful Site!!!!

Joined this site after receiving a letter in post for 100% deposit bonus & 20 free spins! Well I deposited £20 so had £40 to play with, in all the sites I have played on I have never seen anything like this site! Didn't see 1 bonus round throughout my £40 and played various games, absolutely shocking! My advise is to stay well clear and not waste your time and money here!!!!!!!!!!!

5 de diciembre de 2014
Opinión espontánea

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