Magical Vegas Opiniones 213

TrustScore: 1.5 sobre 5

1,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

So 3 times in a row I tried to put a stake on 1 of their roulette's games, each time it said there was a connection issue after I placed the bet and it was confirmed. I think it was a con as each ti... Ver más

Valorada con 1 estrellas sobre 5

Magical joke 🤣🤣🤣 This casino is now how put blood pressure Nothing works probably I'm regretting with one welcome bonus Riceve dyfret of course more crrrrrap bonus If I'm complaining s... Ver más

Valorada con 1 estrellas sobre 5

Just signed up took my money in 5 minutes and never received my welcome bonus what a con . And there's nothing so I can go on live chat on contact them no good at all

Valorada con 4 estrellas sobre 5

First off all was very surprised how fast my withdrawal pay out was ;-) I won on 2 occasions quite good wins aswell on both deposits I don't do the free spins or bonus on sign up as wagering can be a... Ver más

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Información sobre la empresa

  1. Casino o apuestas online

Sobre Magical Vegas

Escrito por la empresa


Welcome to Magical Vegas Baby! Our Mega-Online Casino never sleeps, we are open 24/7 serving you with a larger than life online gaming entertainment! Magical Vegas is all about the superlatives - our site hosts the hottest online slots, adrenaline-racing live casino games, and table and card games from industry-leading providers including NetEnt, Novamatic, Microgaming and Scientific Games all in the palm of your hand! We’ll spoil you with a welcome bundle to get your heart racing!

Our players' satisfaction is what matters to us! That’s why we have a special loyalty program in place for our regular players. Expect to be rewarded for your loyalty with the best loyalty perks. Our players are pampered with special promotions, bonuses, events and gifts.

Magical Vegas is licensed and regulated in Great Britain by the Gambling Commission under account number 57924 for GB customers playing on our online sites. For customers outside of Great Britain, we are licensed by the Government of Gibraltar and regulated by the Gibraltar Gambling Commission under license numbers RGL 133 and RGL 134.

Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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No ha contestado las opiniones negativas

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Valorada con 1 estrellas sobre 5

Magical joke 🤣🤣🤣

Magical joke 🤣🤣🤣
This casino is now how put blood pressure
Nothing works probably
I'm regretting with one welcome bonus
Riceve dyfret of course more crrrrrap bonus
If I'm complaining support
Of course they se me the im rong end bonus is correct end I'm trying manipulation
End qery on the 🥧 Magic Well this is masterpiece 8weks 2time win rest 0 on win
People don't come to them it's worst yours nerws

5 de enero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORST I'VE EVER PLAYED

Got to be the worst site ever
You dont receive your sign up bounus and its such poor payout when you FINALLY hit a feature
STAY CLEAR

26 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Low bonus pay out.

Another one of those casinos with incredibly low bonus pay outs. This industry is flooded with awful robbing sites like this one who pray on addiction.

14 de septiembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t waste your time.

Do bonus rounds and free spins exist on this website??? I signed up today and let’s just say I absolutely will not be using the site again. It’s terrible. For anyone reading this review i can guarantee you will NOT land any free spins or bonus rounds and 99% of the spins will be dead. Wish I had read the reviews before joining. Also when I go to my account page it says ‘hi seb’ well my name is Emma!! So who is seb??? Was there someone else logging into my account?? Account closed! Not just because they’re poor but also for safety reasons. Please do not sign up with them.

13 de agosto de 2024
Opinión espontánea
Valorada con 3 estrellas sobre 5

VERY POOR LOYALITY PROGRAM . GOOD GAMES

The games are great many to chose from.
The deposit bonuses are high wager.
The down fall for me is your bonus points or you rewards / loyality.. There is not a program as such you have to be accepted into a loyality program on the site which is just crap.
RUFD21..

Update to the reply from magical vegas. I have contacted you's many time in regards to the loyality program and i am no further forward.. Now u have giving up.

1 de junio de 2024
Opinión espontánea
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Respuesta de Magical Vegas

Dear Kyla,

Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.

Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.

We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.

With regards,
The Magical Vegas Team

Valorada con 1 estrellas sobre 5

AVOID…don’t pay out.

This is the 3rd time I’ve tried to get in touch so will just leave the review here for everyone to read. AVOID THIS SITE AT ALL COSTS. I was playing on Gonzo’s quest on the 9/5/2024 approximately around 7:20am. I was using my bonus funds where I’d won over £150. I do understand that I had to wager so much in the promotions tab to actually turn my bonus funds into actual money to withdraw, which I did shorty after. I got down to around £110 and then my account balance dropped to around £7? I want to know why this is? I met your requirements and I’ve now lost out on over £100 because of it. SCAM of a company.

9 de mayo de 2024
Opinión espontánea
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Respuesta de Magical Vegas

Dear Sam,

Thank you for your review of Magical Vegas online. We are sorry to hear about your disappointment with your recent experience.

Please email us at reviews@rank.com with your account details and we will look into the issue you experienced.

We really hope that the next time you log in to Magical Vegas, it is a positive experience. We will be working hard to make sure of this.

With regards,
The Magical Vegas Team

Valorada con 1 estrellas sobre 5

Wouldnt bother

Wouldnt bother, dont win. Not even a small win compared to your deposits. Waste of time and money.

6 de mayo de 2024
Opinión espontánea
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Respuesta de Magical Vegas

Hello Jenni,

We are sorry to hear about your disappointment with your recent experience.

Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced

With regards,
The Magical Vegas Team

Valorada con 1 estrellas sobre 5

absolutely shocking

absolutely shocking, deposited £40 and once i had done that it constantly came up with error 400, took my money and never saw it again, if i could give 0 stars i would

28 de abril de 2024
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Hello Cam,

We are sorry to hear about your disappointment with your recent experience.

Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced

With regards,
The Magical Vegas Team

Valorada con 1 estrellas sobre 5

Stop. Read this.

Having read the previous negative reviews I falsely believed this would have been down to individuals losing financially from this gambling website. I was wrong. I urge you please not to spend any money on this casino. I don’t believe it meets industry standards, the ‘bonuses’ are non existent, i couldn’t permanently self exclude, it’s virtually impossible to find the withdrawal option. I’ve never said this about any online casino before but I genuinely feel this one could be fraudulent. If not, it will be the worst online casino you will have ever played.

29 de marzo de 2024
Opinión espontánea
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Respuesta de Magical Vegas

Hello Paul.

We are sorry to hear about your disappointment with your recent experience.

Your feedback has been passed on to the Magical Vegas Online Team to investigate. Please email us at reviews@rank.com with your account details and we will look into the issue you experienced

With regards,
The Magical Vegas Team

Valorada con 1 estrellas sobre 5

My second review !!

My second review !!
I’m struggling to write this without raising my blood pressure you need shut down I’ve continued to play your site and you most definitely for sure have issues with bonus/scatters/features and payouts that you would expect to be paid out for high vol games these payouts were so low but took so long to play for ! How is this even possible ?
I’ve now spent thousands through games and received withdrawals of my own deposits which is all I can get never more.
If on average a game will only pay out every £100-£300 each game how is that fair ( and this is across all games I’ve played ).
My play ends up being negatively played and stressful as I can’t get over the payouts !!
Players have a right to play for fun not question every spin and it’s awful out come ?
I’ve played most of these game across other sites and they no way they way this site plays them ( no feature wins on any ?) was one of my main concerns along with scatters you maybe need your games looked into as a site I wouldn’t say your responsible for the outcome but as a site maybe look into why your games play so poor it’s totally lacking any responsible fun safe play if on average I would need to deposit over £500 to play and I maybe would get all of 3 wins to low to even build !!
I normally would only deposit £20-£50 I’ve deposited rediculous amounts as like I said the night you deposit and more you more likely to get a win this shouldn’t be how it works !

29 de marzo de 2024
Opinión espontánea
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Respuesta de Magical Vegas

Dear Vicky,

Thank you for your review on Magical Vegas Online.

We license our games from 3rd party providers - we don't program the games ourselves. We have no way to control when a bonus feature activates, and it is all down to chance.

Our games are fair and unbiased, and advanced Random Number Generators (RNG) are used to determine results, ensuring all games have a truly random outcome. In addition, our games are regularly tested and regulated by an independent authority, to always ensure fairness.

If you do have any evidence to show any errors/malfunctions or if you would like to discuss this further, please let us know by emailing us at reviews@rank.com and include full details of your concerns as we cannot discuss accounts without verifying customers.

Regards,
The Magical Vegas Team.

Valorada con 1 estrellas sobre 5

Rtp much lower than stated

Rtp much lower than stated, less scatters on reels therefore very few bonus rounds. A greedy company who couldnt care less about fairness only about making money. Iv closed my account and wont play at any of their sister sites either, Rank group are the worst.

28 de marzo de 2024
Opinión espontánea
Logotipo de Magical Vegas

Respuesta de Magical Vegas

Dear Steph,

Thank you for your review. We’re sorry for the frustration caused by your recent game play.

Your concerns about the Return To Player and fairness of our games have been reviewed and we would like to assure you that our games are regularly tested and regulated by an independent authority, to ensure fairness at all times.

Furthermore, all games may have a differing Return to Player average. The Return to Player percentages are averages achieved over a significant number of game plays and not each time the gaming machine is played. Return to Player for games is measured over millions of spins so customers may see a higher variance in shorter sessions.

Guidance and regulations relating to Return to Player are set out by the UK Gambling Commission and further information can be found on their website.

Regards,
Your Magical Vegas Team

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