Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We have just had our floors and worktop repaired by Christophe and he was absolutely amazing. So careful and a wonderful attention to detail, bringing everything back to look like new. He arrived on t... Ver más

Valorada con 5 estrellas sobre 5

From the straightforward booking service to the actual visit, everything went perfectly. We contacted Magicman when the kitchen fitter damaged a panel. Unfortunately the panel was not simple to replac... Ver más

Valorada con 5 estrellas sobre 5

The worktop in our caravan was damaged when a wine glass was knocked out of the cupboard above. Brett, the technician from Magicman came today and I can't believe what a superb job he has done - a tr... Ver más

Valorada con 1 estrellas sobre 5

Sent thru pics and details to get a quote a week ago & chased up for an answer multiple times with no answer only to be told a week later after the damage has worsened they can't fix it. Appalling cus... Ver más

Información sobre la empresa

  1. Servicio de reparación

Escrito por la empresa

Magicman aims to repair, restore and extend the lifespan of damaged items that would otherwise go to the landfill, saving time and money for the customer and helping to protect the environment. We repair hard surfaces such as worktops, flooring, doors, window frames, tiles, baths, shower trays, basins and sanitaryware. With over 30 years’ experience, the management at Magicman have built an enviable and unsurpassed reputation for excellence. Magicman is the MOST accredited hard surface repair, restoration, and refurbishment contractor in the United Kingdom today. Our award-winning reputation at home and overseas for high-quality workmanship and project delivery cements our position as the Global market leader. Spanning multiple industries, Magicman provides onsite repair and restoration services to all hard surfaces internal or external, including wood, laminates, composites, acrylic, fibreglass, powder coated aluminium, glass, ceramic tile, vitreous china and so much more. From the mundane to the bizarre, nothing can surprise us! Magicman services are available in the UK and worldwide.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

885 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 25% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Prompt reply to my enquiry.

Prompt reply to my enquiry.

Work was carried out on the date proposed.

The workmanship was of very high standard.

5 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with your repair.

Have a lovely weekend

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Excellent Work.

10 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with your repair.

Have a lovely weekend

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Definitely use again

They are very professional and are prompt. Their work is amazing. We have used them a few times and never failed to impress

17 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with your repair.

Have a lovely weekend

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Just amazing results

Just amazing results! Window and door dings and scratches all gone.
Lovely guy too.
Highly recommended

11 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with your repair.

Have a lovely weekend

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Tray filling

The job was done very satisfactorily. Tks

6 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with your repair.

Have a lovely weekend

Thanks
Magicman

Valorada con 4 estrellas sobre 5

The finish is great

The finish is great, guest will not no that it has been repaired.

8 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with your repair.

Have a lovely weekend

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Good workmanship

Excellent job. Very professional.

7 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with your repair.

Have a lovely weekend

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Absolute 5* service

From the first phone call to having the work done took less than 48hrs. The service was exceptional. The workman turned up in time, did an amazing job on my quartz worktop, you would never know that there was a chunk missing. These guys were recommended to me.

10 de enero de 2025
Opinión espontánea
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Hi Lisa,

Thank you for your fantastic review! We’re thrilled to hear that from your first call to the completion of the repair, everything exceeded your expectations. It’s wonderful to know that the repair on your quartz worktop was seamless and that our technician delivered exceptional service. We truly appreciate your kind words and are so glad we came recommended to you!

Thanks,
The Magicman Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, very efficient skilled operative, went that extra mile.

12 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Hi Elizabeth,

Thank you for your kind feedback! We’re so pleased to hear that you received excellent service and that our skilled technician went the extra mile. Your satisfaction means a lot to us!

Thanks,
The Magicman Team

Valorada con 1 estrellas sobre 5

Scammers

Scammers. They are not what you call a magic man. They are just some guys that are coming with some spray around, spraying paint all over the place and making more damages than before.
Stay away, unless you want to regret it and lose money.

9 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review.

Our technician attended and carried out the works to an acceptable standard. We follow the NHBC guidelines in regards to our finishes. Our technician did note that the repairs were being inspected by torch light up close and he was asked to remove 4x of his repairs as your site manager touched them up with his own pen. There was also no permanent lighting on site, despite yourself confirming there was. Unfortunately the works were signed off as acceptable.

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Completely invisible quartz chip repair

It was very easy to set up an appointment within a couple of days. The whole on-line quotation/payment system worked super smoothly. Our “magicman” Matchek arrived as expected, was so polite and courteous and did a truly amazing chip repair on our kitchen quartz worktop. You can’t see where it was repaired at all.
Fantastic service!

8 de enero de 2025
Opinión espontánea
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Hi Mark,

Thank you for your fantastic feedback! We’re delighted that the booking process was smooth and that Matchek provided such excellent service. It’s wonderful to know the repair on your kitchen quartz worktop was seamless and exceeded your expectations. We’ll be sure to share your kind words with Matchek!

Thanks,
The Magicman Team

Valorada con 5 estrellas sobre 5

Great company

Great company. Fantastic customer service and outstanding work by technicians (Spencer and Keith). Damaged items have been restored to “as new” condition.

10 de enero de 2025
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Hi John,

Thank you for your excellent review! We’re thrilled you had a fantastic experience with our customer service team and that Spencer and Keith delivered outstanding work. It’s great to know your damaged items have been restored to “as new” condition. We’ll be sure to pass on your kind words to the team!

Thanks,
The Magicman Team

Valorada con 5 estrellas sobre 5

Great communication from Magicman

Great communication from Magicman, at all stages of the process. Very clear with their invoice and billing process, too. It did seem strange to pay up front, but I understand why. I’m really sorry I can’t remember the technician’s name but he was an artist! He was a perfectionist and actually removed the first two attempts at fixing the problem. So grateful for his skill, as the worktop was a mess and very tricky to fix. Thank you!

6 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Hi Stu,

Thank you for taking the time to share your experience! We’re so pleased that our communication and billing process were clear and straightforward. It’s fantastic to know that our technician’s dedication and perfectionism resulted in a seamless repair, especially for such a tricky worktop issue. We appreciate your kind words and will pass your feedback to the team!

Thanks,
The Magicman Team

Valorada con 5 estrellas sobre 5

Was a great service worktop perfect

Was a great service worktop perfect

5 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Hi Tracey,

Thank you for your kind words! We’re delighted that you received excellent service and your worktop is perfect. Your satisfaction means a lot to us!

Thanks,
The Magicman Team

Valorada con 5 estrellas sobre 5

Excellent workmanship

Excellent workmanship

5 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review.

We are pleased to hear you were happy with your repair.

Have a lovely day.

Thanks
Magicman

Valorada con 5 estrellas sobre 5

The guy was very pleasant and made a…

The guy was very pleasant and made a good job of what he had to do , Would recommend this company to anyone

11 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with the repair.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

From booking my repair to completion my…

From booking my repair to completion my experience was great, the gentleman who came out was absolutely brilliant was amazed at how good my cupboard doors now look

6 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with the repair.

Have a lovely day

Thanks
Magicman

Valorada con 4 estrellas sobre 5

Magicman were professional and helpful…

Magicman were professional and helpful but the unnecessary delay caused by IKEA spoiled the overall experience.

10 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review. Please be advised IKEA are nothing to do with us, we are only instructed by them, if you have any issues with them please raise directly with them.

Thanks
Magicman

Valorada con 5 estrellas sobre 5

Repairs to various surfaces on a recent job

To be fair the clue is in the name, repairs to scratches/ holes/ gouges etc to finishes/ in various materials become nigh on impossible to see with the naked eye in our experience.

19 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with the repair.

Have a lovely day

Thanks
Magicman

Valorada con 5 estrellas sobre 5

An eye for detail and a patient, helpful service

The technician who visited us had an eye for detail. He went beyond the obvious marks, dents and scratches that we had noticed, and found other smaller blemishes which would have been visible in brighter light. He took his time and was very helpful in recommending how the door and window surrounds should be cleaned in future - taking care to avoid all abrasive cleaning liquids and pads. The whole process was carried out with great good humour, and I certainly wouldn't hesitate to call on Magicman again in the future.

19 de diciembre de 2024
Logotipo de Magicman Holdings Ltd

Respuesta de Magicman Holdings Ltd

Good Afternoon,

Thank you for your review, we are pleased to hear you were happy with the repair.

Have a lovely day

Thanks
Magicman

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