Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

MAG have been fantastic. Nothing is too complicated for them. From start to finish we have had a very positive experience. This is the 3rd Machine we have added to our complex. As others (Not MAG) nee... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Jade got in touch after we placed our original order for new machines to see if we’d be interested in trying their detergents as well, and we’re so glad we did. The difference was noticeable over... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

What an amazing team at MAG. My needs were simple, but the journey in getting this development over the line was tough ........ MAG supported my every need. Attentive, resilient, efficient & cost effe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

5 star review for MAG Equipment. I reached out to MAG following researching commercial laundry equipment suppliers and I was blown away by how much they listened. Most of the companies I s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento de lavandería de monedas
  2. Lavandería

Escrito por la empresa

MAG Laundry Equipment is an award-winning supplier of commercial washing machines and tumble dryers, working with businesses across the UK. MAG supply, install and repair commercial laundry machines for hotels, care homes, laundries and launderettes. www.maglaundryequipment.co.uk


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

60 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(60)

27 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Technical support even out of hours is…

Technical support even out of hours is second to none. Very thankful for Conscientious support especially Richard.

1 de marzo de 2026
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Hi Craig thank you for taking the time to leave us a positive review for our out of hours techincal support - we will pass your kind feedback to Richard and the team.

Valorada con 5 estrellas sobre 5

What an amazing team at MAG

What an amazing team at MAG. My needs were simple, but the journey in getting this development over the line was tough ........ MAG supported my every need. Attentive, resilient, efficient & cost effective. Thank goodness for the team: 'Gibby-lad', Steph and the engineers on site - all top class. Faultless.

10 de diciembre de 2025
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you Rusty for your lovely feedback for Gibby-lad, Steph and the engineers

Valorada con 5 estrellas sobre 5

Working with Dan and the team at MAG…

Working with Dan and the team at MAG Laundry Equipment has been an absolute pleasure! Dan is proactive, professional, and always a delight to deal with. His positivity and approach make every interaction smooth and enjoyable. I’m really looking forward to continuing our collaboration in the New Year as the team grows and develops. Highly recommended!

8 de diciembre de 2025
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you for your kind words Callum! It’s been a pleasure working with you as well and the team at MAG truly appreciate your feedback. We’re excited to continue working together in the New Year and look forward to more successful projects ahead.

Valorada con 5 estrellas sobre 5

Exceptional service and a great team

Exceptional service and a great team

We recently met with MAG Laundry Equipment and were genuinely impressed. Dan and the team were welcoming, knowledgeable, and clearly passionate about what they do. It’s refreshing to deal with a company that combines strong technical expertise with a down-to-earth, customer-focused approach.

If you’re looking for reliable equipment and a team who genuinely cares about getting things right, MAG is well worth speaking to. Highly recommended.

19 de noviembre de 2025
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you for taking the time to leave us a positive review based on your experience with MAG and for your recommendation.

Valorada con 5 estrellas sobre 5

An extremely professional business

An extremely professional business to deal with. I recently met Daniel, and I had an excellent entire experience from beginning to end. Fantastic people who are totally focused on the game and a great team!

Board room looked absolutely fantastic very different from the norm

14 de noviembre de 2025
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you Kaz great to see you and we're really happy that you liked the look of our showroom machines - thank you for your review and feedback - we look forward to working with you!

Valorada con 1 estrellas sobre 5

Truly awful

We own a small independent veterinary clinic and bought a washing machine from MAG 2 years ago and took out a care plan with them.

In that time we have had a number of issues and found MAG provided an extremely slow response to try and get an engineer on site.

The first occasion was the washer not working properly (so we had to take our washing to be cleaned externally) and subsequently the electrics kept tripping. The engineer who came out made mysogynistic comments to the female staff who were present (which he did phone and apologise for) and they said that the machine was fine and it was the electrics. Two independent electricians said there was nothing wrong with the electrics. We decided to just live with the occasional tripping of wires.

What we could not live with was that this month the washing machine started making a heavy clunking noise. MAG engineers came out and said that it needed new bearings and a new drum. We subsequently received an email to say that in the terms of the care plan this caused a termination to the contract and it would not be covered. The quote for repair was circa £3,000. We were offered to buy a new machine for £5,000.

I would not recommend MAG at all. The true test of a company and their integrity is when something has gone wrong, and MAG has shown their true colours here. Awful. Please avoid.

9 de octubre de 2025
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Hi David, thank you for bringing this to our attention and we are sorry to hear this, upon receiving this our service manager Rebecca has phoned to provide you with some further information and a solution free of charge. We are here to help ☺️

Valorada con 5 estrellas sobre 5

Prompt Communication

As a new client the communication has been prompt and professional and everything was taken care of nice and quickly.
Definitely looking forward to working with them in the future :)

11 de abril de 2025
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you Caryn likewise it's been a pleasure - thank you for taking the time to leave a positive review based on your experience with MAG.

Valorada con 5 estrellas sobre 5

Sales team great to do business with

Sales team great to do business with
Service team very helpful
Installations team were Brilliant

Top Company all round

31 de mayo de 2024
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thanks Gareth, great to hear you were happy with everything from the point of sale through to installation! Much appreciated

Valorada con 5 estrellas sobre 5

Exceptional product and service

Exceptional product and service! Dan's assistance was invaluable. The washing machine performs superbly - efficient, quiet, and hassle-free. Highly recommend!

7 de mayo de 2024
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you for your exceptional review and for recommending us!

Valorada con 5 estrellas sobre 5

Amazing products

Amazing products. Amazing service. Without any doubt the best supplier I’ve dealt with in the laundry game!

29 de abril de 2024
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you for your amazing review and feedback for MAG Laundry Equipment

Valorada con 5 estrellas sobre 5

11+ Years

I’ve been working with MAG for over 11 years and every member of the team goes above any beyond! Would definitely recommend.

3 de mayo de 2024
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Hi Peter, thank you for your longterm trust and repeat orders with MAG Laundry Equipment, we really appreciate your loyalty and support!

Valorada con 1 estrellas sobre 5

Take your money and then don’t turn up

Take your money and then don’t turn up! Promised and engineer yesterday and of course no one and now you can’t reach then !

3 de mayo de 2024
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Hello, we are sorry to hear of any delay, all jobs have been attended or customers have been contacted with an attendance date. Please can you contact us directly so we can investigate and resolve this for you asap? Thank you.

01422 553366
service@maglaundryequipment.co.uk

Valorada con 5 estrellas sobre 5

The best in the business

After numerous shocking experiences dealing with JLA, it was time to find a new supplier.

I ordered a new tumble dryer from MAG to replace my previous machine and found the service to be impeccable. The process was simple and fast, the communication was prompt and the delivery was timely. My new dryer is now installed and operating and my staff couldn't be happier.

I want to say a massive thanks to the team at MAG for their exceptional customer service and a special shoutout to their engineer who was extremely knowledgeable and professional.

Give them a try and you won't be disappointed!

20 de marzo de 2024
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Thank you for your fantastic review for MAG Laundry Equipment! Your feedback for our team is much appreciated and we are pleased to hear you had a positive experience from start to finish. Thank you for trusting MAG with your tumble dryer order and we look forward to working with you again in the future.

Valorada con 5 estrellas sobre 5

Brilliant service

brilliant service from start to finish. The staff was fantastic, reliable and knowledgeable about their product with no hidden costs.

would definitely use in the future.

22 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent service from Danny

Excellent service from Danny, extremely knowledgeable and helpful. Definitely recommend.

19 de septiembre de 2023
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Hi Jane, Thank you so much for your kind feedback and for choosing MAG Laundry Equipment once again! We truly appreciate your trust in our business, products and services. It's brilliant to hear that you have had an excellent customer experience and we will give Danny a well deserved pat on the back. We always strive to provide the best level of support as quickly as possible and your satisfaction is our priority. Please don't hesitate to reach out if you ever need any assistance or have any questions. We are always happy to help and look forward to working with you for many more years to come. Thanks again from the Team at MAG Laundry Equipment.

Valorada con 5 estrellas sobre 5

Very impressed by this company, so very helpful and friendly

All the staff were very helpful and friendly, I was very pleased with the service I received from pre purchase to delivery and installation, I would highly recommend this company and many thanks to Stephanie.

13 de enero de 2023
Opinión espontánea
Logotipo de MAG Laundry Equipment

Respuesta de MAG Laundry Equipment

Hello Lilian, many thanks for your kind feedback and 5 star review! We are happy to hear you were happy with your order. Best Regards, Team MAG & Stephanie.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más