John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss.... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Everything was organised in advance, and what made the service great was that Steve and Josh were able to complete the service without much interruption to the site team, they required escorting in so... Ver más
La empresa ha respondido
They have multiple contracts on their system for our company and it should be a 24hr turnaround but they state 48. Quite often they also cancel their call out jobs for various reasons. This has also... Ver más
La empresa ha respondido
Bethany was extremely professional whilst maintaining a friendly service. Everything was checked thoroughly and a repair job arranged swiftly. Bethany also advised of a Portal we can use to log any... Ver más
La empresa ha respondido
Información sobre la empresa
- Proveedor de equipamiento de lavandería de monedas
- Tienda de electrodomésticos
- Taller de reparación eléctrica
- Tienda de componentes y repuestos electrónicos
- Tienda de electrónica
Escrito por la empresa
JLA is the leader in commercial laundry, catering and heating solutions for the UK and Ireland. We're all about helping our customers to cut costs and take the hassle out of running a laundry room, sluice room or kitchen. Using our unmatched experience in a variety of sectors, we combine market-leading equipment with world-class breakdown cover. The result is our ground-breaking Total Care proposition, which gives customers great machines, seven-day call-out cover and an eight-working-hour engineer response, all for no capital outlay and no repair bills - ever.
Escrito por la empresa
Información de contacto
Meadowcroft Lane, HX6 4AJ, Ripponden, Reino Unido
- 0800 048 4187
- enquiries@jla.com
- jla.com
4,5
Excelente
2 mil opiniones
Ha contestado el 98% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Felt that I was actually listened to…
Felt that I was actually listened to and the needs of the residents here at this address were taken into account. this is a high dependance residence with autism and learning disabilities so adhering to a structured routine is paramount.
you technician actually attended the same afternoon.
9 de mayo de 2026
easy to deal with and informative
8 de mayo de 2026
great service
Very polite, professional staff. The issue was dealt with quickly and efficiently.
8 de mayo de 2026
Respuesta de JLA
Good afternoon Amanda,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Respect speaking on the phone and…
Respect speaking on the phone and listening the issues.
7 de mayo de 2026
Respuesta de JLA
Good morning,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Respuesta de JLA
Good morning Ella,
Thank you for your lovely feedback! We really appreciate you taking the time to leave a 5‑star review.
Kind regards,
Ella
The call to report my issue was about a dryer malfunction
The call to report my issue was answered promptly. The advisor, Richard was courteous, professional and helpful. He advised that an engineer will attend within 24 hours to resolve the reported issue.
7 de mayo de 2026
Respuesta de JLA
Good morning Andrea,
Thank you so much for your lovely 5‑star review. I will make sure that Richard and his manager see this amazing feedback.
Kind regards,
Ella
Good service
7 de mayo de 2026
Respuesta de JLA
Good morning Shahnewaz,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Customer Service
7 de mayo de 2026
Opinión espontánea
Respuesta de JLA
Good afternoon Kenneth,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Helpful and friendly
The phone was answered promptly, friendly and helpful.
Helpful staff member informed me of the online portal to register jobs/problems too which I was unaware of. This will make life easy for me.
She didn't rush the phone call and asked if there was anything else she could help with which was a nice curtesy. Happy with service provided.
7 de mayo de 2026
Respuesta de JLA
Good afternoon Helen,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure Victoria and her manager receive your kind feedback.
Kind regards,
Ella
Respuesta de JLA
Good afternoon Alexander,
Thank you so much for your lovely 5‑star review. I will make sure that Morgan and her manager see this fantastic feedback.
Kind regards,
Ella
Access control
Mark Hudson from JLA has attended Rowan Park Care home in Radstock on several occasions and has always worked in a very polite and professional manner he always resolve the problems that we have and leaves us very happy with the work that he completes I would highly recommend him because of his standard of work to anybody that needs their services
6 de mayo de 2026
Opinión espontánea
Respuesta de JLA
Good afternoon Chris,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
They have multiple contracts on their…
They have multiple contracts on their system for our company and it should be a 24hr turnaround but they state 48. Quite often they also cancel their call out jobs for various reasons. This has also been brought up with them
6 de mayo de 2026
Respuesta de JLA
Good afternoon Paula,
Thank you for providing us with this feedback.
We will be in touch soon regarding the issues you have had.
Kind regards,
Ella
Very Helpful phone service.
6 de mayo de 2026
Respuesta de JLA
Good afternoon Yasmin,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
John the engineer from JLA provided an…
John the engineer from JLA provided an excellent service. He was quick, efficient, and very helpful throughout the visit. He clearly knew what he was doing and got everything sorted without any fuss. Really appreciated his professionalism and friendly approach—would highly recommend!
5 de mayo de 2026
Respuesta de JLA
Good morning Crystal,
Thank you so much for taking the time to leave such a wonderful 5‑star review. I will make sure John and his manager receive your kind feedback.
Kind regards,
Ella
Easy and quick friendly staff
5 de mayo de 2026
Respuesta de JLA
Good morning Elizabeth,
Thank you so much for sharing your feedback. We really appreciate your comments and are thrilled to see your 5‑star review.
Kind regards,
Ella
Great customer service
Beth at customer service was great at organising a repair that we required. Thank you.
1 de mayo de 2026
Respuesta de JLA
Good morning Shelly,
Thank you so much for your lovely 5‑star review. I will make sure that Beth and her manager see this amazing feedback.
Kind regards,
Ella
Ryan was amazing
Ryan was amazing, sorted my issue out with professionalism and courtesy, thank you
30 de abril de 2026
Respuesta de JLA
Good morning Sam,
Thank you so much for your lovely 5‑star review. I will make sure that Ryan and his manager see this fantastic feedback.
Kind regards,
Ella
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