Excellent service from start to finish. From our initial enquiry with Sara through to the installation of our franking machine, everything was handled professionally and efficiently. Communication was... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
The process of ordering, paying and receiving the goods went without a hitch. A very easy process. Thank you. Roger
La empresa ha respondido
Highly recommend Mailcoms! Super quick replies and very helpful sourcing the right solution for my needs.
La empresa ha respondido
First time I'd used them. A technical issue arose. Sam and Des were straight on it, kept me fully informed, and resolved the problem. Old-school service standards: still the best response when – as... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros de oficina
- también en la categoría
- Sector de equipos para fletes
- Servicio de alquiler de equipos de oficina
- Servicio de business-to-business
- Servicio de comercio electrónico
- Servicio de mensajería y transporte
Escrito por la empresa
Mailcoms Ltd are a family owned and run Royal Mail Approved Independent Franking Machine Supplier and Franking Machine Maintainer. Mailcoms are also one of the largest online retailers for Royal Mail Approved Franking Machine Inks. If you are looking for a low cost franking machine rental or purchase then please feel free to call us on 01543 572 776.
Información de contacto
Units 7-8 Primary Point, Progress Drive, WS11 0JF, Cannock, Reino Unido
- 01543 572 776
- info@mailcoms.co.uk
- mailcoms.co.uk
4,8
Excelente
853 opiniones
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A great experience
Thank you for all your help today installing our new machine. I was very impressed with the speed at which you replied to my emails, and the telephone support you provided whilst setting it up. Very polite, helpful and most of all, lovely to speak to.
I can't wait to start using it!
1 de diciembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello
Thank you for leaving a lovely review.
We are pleased to hear that you are happy with our service. It's important to us that all our customers are responded to as soon as possible and we are delighted to hear that our team were able to support you through the installation of your equipment.
Thank you again!
The Mailcoms Team
Great service
Great service, professional, friendly and knowledgeable.
21 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello
Thank you for taking the time to leave a review.
We are delighted to see that the service provided was great and your query was dealt with by our friendly team.
Please do not hesitate to contact us should you have any queries.
Thank you again!
The Mailcoms Team
Helpful and Speedy
Phoned up with a query and the lady I spoke with was very helpful and my query was dealt with in a very speedy fashion. It was also good to speak with someone directly which is also something that is lacking with other companies. Thank you.
21 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello
Thank you for taking the time to leave a review.
As a small family business, we enjoy speaking directly with our customers. We are pleased to see that our team were able to assist with your query and were able to do so quickly.
Please do not hesitate to contact us should you require any further assistance.
Thank you again!
The Mailcoms Team
Excellent service
Excellent service and installation from Ash. Made it easy to understand and navigate our way around the new franking machine and answered any queries we had. Would highly recommend this company.
15 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Emma
Thank you for taking the time to leave a 5* review.
We are pleased to see that Ash has assisted with your recent franking machine installation.
As a small family business we appreciate that you would recommend our company.
If you require any additional training or support please do not hesitate to contact us.
Thank you again!
The Mailcoms Team
excellent service
excellent service , easy to use products , high quality and excellent training from Dan would recommend.
16 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Sylvia
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are happy with the service that you recieved from Dan.
We shall ensure that your feedback is passed over.
Please do not hesitate to contact us should you have any queries.
Thank you again!
The Mailcoms Team
Great service
Great service , easy to use products , high quality and excellent training from Dan would recommend
16 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Carmen
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are happy with our service and products.
Your kind comments will also be passed over to Dan, which will be very much appreciated.
Please do not hesitate to contact us should you have any queries.
The Mailcoms Team
First class installation from Ash
First class installation from Ash. Easy to understand and navigate our way around our new franking machine. Even bought spare replacement ink cartridges and showed us how to connect if signal is weak. Thanks ever so much. Michelle.
10 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Michelle
Thank you for taking the time to leave a review.
We are extremely pleased to see that you are pleased with the service that you received from Ash upon installation.
We shall ensure that your lovely feedback is passed over to our Ashley directly which we know shall be very much appreciated.
Thank you again!
The Mailcoms Team
New franking machine
Ash came to install our new franking machine at work. Ash was very helpful and there was some issues with our firewall blocking the signal however Ash staying and resolved it and we are now up and running. Lovely guy a real assess to the company and very polite.
8 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Clare
Thank you for taking the time to leave a review.
We are delighted to hear that the support you have recieved from Ash was helpful and he was able to assist with your connection problem.
We will ensure that your feedback is passed over to Ash which will be greatly appreciated.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Amazing service!
Amazing service, Sarah has been excellent! A small error on our first order but she spotted the problem and got us fixed with the right franking labels. We will use these guys to order all of our future franking supplies.
Thanks for all your help, great customer service goes a long way!
1 de noviembre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Adam
Thank you for taking the time to leave a review.
We are delighted that Sarah has been able to assist with your label order.
We will ensure that your lovely feedback is passed to Sarah directly which will be very much appreciated!
Please do not hesitate to contact us should you have any further issues or queries.
Thank you again!
The Mailcoms Team
Had to call as had issues online with…
Had to call as had issues online with costs etc, issue was handled and sorted out no problem.
31 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello
Thank you for taking the time to leave a review.
We are delighted to see that our team were able to assist with your query.
Please do not hesitate to contact us should you require any further assistance.
Thank you again!
The Mailcoms Team
5 STAR SERVICE !!!!!
Our machine broke down early Monday morning. Crisis we had all our orders from the weekend to frank.
Contacted Dan,said we would have an engineer with us in a couple of hours. All franking done by 3 Oclock and Mailcoms and the maintainance team saved the day.
Brilliant nothing too much trouble
23 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello
Thank you for taking the time to leave us a review.
We are extremely pleased to see that Dan was able to assist with your recent franking machine issue and the support provided has helped to get you back up and running within a couple of hours.
We will ensure that your positive feedback is passed over to the team as we know this will be greatly appreciated.
Please do not hesitate to contact us should you have any further issues or queries.
Thank you again!
The Mailcoms Team
Phenomenal service!
Phenomenal service!
Phil in particular was so attentive and the follow up service was second to none. Thank you for making the experience so easy and smooth.
25 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Samantha
Thank you for taking the time to leave a review.
We are pleased to hear that the service you recieved was phenomenal and we will definitely pass your comments over to our team.
Thank you again!
The Mailcoms Team
Great Service all round
The service we have received so far from Mailcoms has been excellent.
A smooth transition form our old supplier to Mailcoms.
17 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello David
Thank you for taking the time to leave a review.
We are pleased to see that you have found your recent Mailcoms service excellent.
We shall pass your feedback over to the team which is greatly appreciated.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Friendly and very helpful
Friendly, helpful and showed me some of the machines extra features and how I can access them.
17 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Anne
Thank you for taking the time to leave a review.
We are delighted to see that our team was able to assist with the franking machine.
If you require any additional support, please do not hesitate to contact us.
Thank you again!
The Mailcoms Team
Friendly and helpful service
Friendly and helpful service. Someone is always at the end of the phone if you need them, and the install was a clear and easy process.
16 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Kristin
Thank you for leaving a review.
It's important to us that our customers receive the best level of service.
Please do not hesitate to contact us should you have any issues or queries.
Thank you again!
The Mailcoms Team
Always a great service!!
Always great service!!
Been working with them for over 9 years now and never had an issue. Their deliveries are always quick and correct, and they are quick to help if needed.
Keep up the great work
16 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Tom
Thank you for taking the time to leave a review.
We love seeing positive reviews from our long standing customers.
We are happy to see that you are happy with the service, delivery and products that we provide.
Thank you again!
The Mailcoms Team
Very efficient
Very efficient, friendly installer who gave good, clear instructions, many thanks.
10 de octubre de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Emma
Thank you for taking the time to leave a review.
We are happy to see that you are happy with the service that our team as provided.
If there is anything else we can help with, please do not hesitate to contact us.
Thank you again!
The Mailcoms Team
First class customer service
First class customer service - great products - fast shipping
30 de agosto de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Jackie
Thank you for taking the time to leave a review.
We are delighted to see that you recieved first class service from our team and happy with our products.
Thank you again!
The Mailcoms Team
Really Supportive
We had an unexpected and complicated issue that has taken quite a while to resolve.
Katie has been a strong support throughout and on of the key elements in us eventually resolving the issue.
Thank you for all of your support and assistance, It's really appreciated.
23 de agosto de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello Lianne,
Thank you for taking the time to leave a review.
We are delighted to see that Katie has been able to assist with your query and are pleased that the issue has been resolved.
We will ensure that your positive feedback is passed over to Katie directly which will be greatly appreciated.
If you have any questions or issues, please do not hesitate to contact us and one our dedicated team will be more than happy to help.
The Mailcoms Team
Recommended without reservation.
Readers might think that I work for Mailcoms, but I don't!
I run a small charity and enjoy excellent serice from all at Mailcoms and, having to work on tight budgets, always very good value.
Recommended without reservation.
18 de agosto de 2023
Opinión espontánea
Respuesta de Mailcoms Ltd
Hello David
Thank you for taking the time to leave us a review.
We are delighted to see that we have been able to help with your recent franking machine order and that our team have provided an excellent service over the years.
Thank you again!
The Mailcoms Team
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