I have been their customer for a good time. But I have not found anything bad regarding their services. Fast support response. Their prices are affordable. They also upgrade or downgrade at anytim... Ver más
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Consulta las opiniones de los clientes
UK-based VPS is constantly down everyday starting from 23:00 UTC for 2-3 hours from March 6 until now (28 March). Despite a lot of ticketing (Ticket #393869) MassiveGRID COULDN'T DO ANYTHING TO STABI... Ver más
It took a lot of time for them to respond your a simple query. I unsubscribed their VPS service, and didn't get the promised refund.
I've been a customer for around a year, and the experience has gone from pretty good to outright unacceptable. Starting March 6th, my London VPS began experiencing nightly network outages —... Ver más
Información sobre la empresa
- Empresa de alojamiento web
- Proveedor de servicios de Internet
- Proveedor de servicios de telecomunicaciones
- Zona de Wi-Fi
Escrito por la empresa
MassiveGRID (“MG”) is a global high-end Service Provider, with more than 19 years of hands-on experience in the fields of high-availability service hosting, turn-key customized service solution and development. MG can offer, among other services, the following: - High Availability Infrastructures with no single point of failure on all levels and layers (hardware, networking, up-links, etc.) - Data center redundancy by utilizing state-of-the-art campuses - Around-the-clock technical support through our 24/7 support team, which is also backed-up via on-site "Smart Hands"/"Remote Hands" - Around-the-clock cybersecurity monitoring with DDoS & firewall protection, intrusion detection & prevention, malware elimination and web application firewall protection - Integrations with Software Systems, Platforms, IoT and the Industrial Sector I would like to highlight that due to our streamlined processes and extensive technical expertise, we can design, implement and deliver any customized deployment service, according to customers specs, anywhere in the world within 4 weeks. Products/Services: High Availability Cloud Servers High Availability Cloud Dedicated Servers High Availability Private Cloud Bare Metal Dedicated Servers Private IT Infrastructure Colocation Services Support Plans Backup Services High Availability Storage Microsoft CSP Licensing PaaS Network Services We offer: 100% Uptime SLA Instant Activation Free Software Installation* Free Server Migration** Free DDoS Protection*** * All new MassiveGRID clients enjoy free SysAdmin Support during the first month, to help you get started. If your needed software is well documented our IT engineers will install it in your virtual dedicated server, for free. ** If your previous server is managed through cPanel our IT engineers will take care of migration completely, for free. In case your configuration is not based on cPanel, we will only be able to transfer your files for free, while you will have to configure your new High Availability Virtual Dedicated Server. *** We protect you from DDoS attacks 24/7 for free, up to 1500 Gbps. Also, If you need more than that, you can upgrade at any time, up to 4500 Gbps. DDoS protection is not available in Singapore
Información de contacto
335 Madison Avenue, NY 10017, New York, Estados Unidos
- +1 646-741-0105
- sales@massivegrid.com
- massivegrid.com
Ha contestado el 56% de las opiniones negativas
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Prompt support
I got quick replies to an issue that arose with me, and it was dealt with promptly.
I've been using the service for one day.
I've been using the service for one day, so far. Everything has gone smoothly. The few questions I had were promptly responded to. Very happy to get up and running without a hitch.
Efficient Support + Great Value VPS, Highly Recommended!
Recently discovered MassiveGRID through the LET forum and jumped right in to get their VPS service—especially with the "buy 3 years, get 1 free" promotion, the value for money is insanely good! After purchase, I immediately submitted a ticket to extend the subscription period, and it was handled in less than half a day—the team's response was lightning-fast, professional, and thoughtful, giving me total confidence in my choice.
During testing, the VPS performance was rock-solid and perfect for all sorts of needs. From discovering the brand to getting up and running, the whole experience was seamless and hassle-free. MassiveGRID is absolutely a reliable cloud hosting partner, and I'm excited for long-term use! If you're hunting for high-availability VPS, this is a fantastic pick.
Thanks to Angelos and the support team for the outstanding service!
High Risk
The promise of a professional Forex Server for the MT5 platform, I was doing good to get the MT5 platform loaded before the black screen. 3 Times!

Respuesta de MassiveGRID
MassiveGRID Is a Trap. They Oversell and blaming customers
My website doesn’t even load, not from my region, not from a US server, not even on GTMetrix or Google PageSpeed both fail to resolve the URL entirely. that’s your network.
Even copying a folder takes over an hour on a VPS with 8 cores and 32GB RAM!
The truth is, you oversell your VPS resources. Too many customers on the same infrastructure, which kills performance for everyone. And I’m not the only one saying this. Other reviews describe the exact same issues Slow I/O and terrible performance
It’s clear this isn’t an isolated case. MassiveGRID stop blaming customers for issues caused by own overselling.

Respuesta de MassiveGRID
Garbage
This company is the best at making you suffer. Terrible service, awful staff, and the only thing they recommend is memory and CPU upgrades. But the problem is them; they try to make you spend more money but don't improve the service. Slow speeds, low I/O, you can't do anything with this garbage. I hope they close soon and lose all their customers because I don't think they'll last.
Frequent RDP Crashes, Very Disappointing Service
I purchased the Massive Grid VPS. The RDP keeps rebooting and disconnecting intermittently, making it completely unreliable for EA trading. Constant interruptions make this VPS unusable for trading purposes. Very disappointing experience.

Respuesta de MassiveGRID
Outclass services within affordable…
Outclass services within affordable price range. Good customer support. Highly recommended for customers.
I don't recommend
I have been using your product continuously for about a year. It has issues😕 if it works well one week, the following week it often doesn't work or slowdown properly, and every one or two months it has completely down and stopped working

Respuesta de MassiveGRID
Timely response to my need
I was able to get the right response I needed to solve a crucial issue
I had a great experience with the…
I had a great experience with the Massive Grid support team. They are highly supportive, appreciative, and consistently respond promptly to any queries or issues.
Fast Excellent Professional
Quality of network is very good
Quality of network is very good. Support team is always ready to help. I am happy with them
Excellent service
Excellent service, very professional and very quick responses
Poor Performing Servers
Poor performance servers. Pricing is cheap but servers function poorly. They ask for upgrades to VDS which are costly yet performance does not match pricing. Overall, you can use for testing but not production.

Respuesta de MassiveGRID
good service & fast support
Excellent Service and Reliable Hosting!
I have been using MassiveGrid for my hosting needs, and I am extremely satisfied with their service. The uptime has been outstanding, and the performance is consistently fast and reliable. Their customer support team is responsive, knowledgeable, and always willing to go the extra mile to help.
What I appreciate most is the stability of their infrastructure and the transparency in their communication. Every interaction with their support team has been smooth and professional.
If you are looking for a hosting provider that truly values its customers, I highly recommend MassiveGrid.
I recommend moving to MassiveGrid
Transfer of one light weight website was smooth at affordable cost. I have to upgrade other websites and planning to move them to MassiveGrid as well in due course. I made some mistakes in choosing the right plan but their support team helped me resolve them quickly. Technology-wise they are very good. Overall, a good experience.
server quality is great
server quality is great, support is great. good overall
Possibly the worst hosting company I've ever dealt with
MassiveGRID is by far the worst company I’ve encountered in the hosting industry.
I spent over a week trying to resolve a basic network issue, dealing with multiple incompetent support agents. I provided clear evidence of the problem (speed tests, packet loss, etc.), and they promised to escalate it to their “network department.”
A week later, I found out that my request was never even forwarded to them.
After wasting hours more chatting with their support, I finally managed to get a refund — but only after persistent pressure.
To anyone considering their services: don’t. Save your time and sanity.
And to MassiveGRID: I suggest hiring technical staff who actually understand how computers and networking work — because right now, your team exists only on paper.

Respuesta de MassiveGRID
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