Don’t be scammed by Max Mattress. I purchased ultra firm mattress and it has caused me back pain. I have never had such a bad experience. Within 30 nights out of 100 nights free trial, I have ra... Ver más
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Don’t be scammed by Max Mattress. I purchased ultra firm mattress and it has caused me back pain. I have never had such a bad experience. Within 30 nights out of 100 nights free trial, I have ra... Ver más
La empresa ha respondido
A genuinely supportive and comfortable mattress! Cannot feel my husbands movement getting in and out of bed or tossing and turning so it also gives us a better nights sleep from that point of view! I... Ver más
Absolutely love this mattress. I was nearly put off by bad reviews on here but I haven’t experienced any problems. The mattress is like sleeping on a cloud, my body is supported well and my back hasn’... Ver más
We recently upgraded to the Max Hybrid Mattress, and it's been a game-changer for our sleep quality. Intrigued by its hybrid design, which combines memory foam with pocket springs, we decided to take... Ver más
At Max Mattress, we understand that a good day starts with a great night's sleep That’s why we specialize in innovative supportive mattresses that promise more than just comfort. Our hybrid technology blends full-height pocket springs with open-cell memory foam, creating an unparalleled sleep experience that supports and rejuvenates your body throughout the night.
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The mattress is super soft and cosy. Had the best night sleeps ever on it!!!!
Excellent quality, had a great nights sleep!
What an amazing nights sleep with this pillow. Just the right amount of support and very comfortable.
Recently used a pillow from here. Super comfortable and very breathable. Would highly recommend.
Great memory foam pillow, brilliant nights sleep
Quick delivery and really impressed with the memory foam pillow. Had a great night's sleep. Thank you!
Had been needing a new pillow for a while and thought I would try Max mattress. It came in no time and is incredibly soft giving me a great nights sleep. Highly recommend
Suprised my partner with a pair of memory foam pillows from last weel to replace some standard ones. Oh my, so cosy, was able to fall asleep quicker than usual, no need to keep adjusting. Very happy with product.
I would give this co. No stars if I could.
I ordered a mattress. Delivery process failed to work. Rather than delivery in 3 days I was offered 3 weeks after order. I cancelled the order. Now approx 6 weeks later I am still receiving texts asking me to arrange a delivery slot. Plus the company is disputing the cancellation of the transaction.
I can not get through to a customer service agent.
I advise that you stay well away from this company if my experience is anything to go by.

Respuesta de Maxmattress
A delivery promise is a commitment from a company. 2-3 days delivery advertisement on max mattress website sounds like a bit of false promise with potential/new customers!
Earliest delivery date/slot I have been offered from placing order/payment, is 8th working day. That excludes weekends or any bank holidays that falls in between, otherwise delivery is taking 17 days from order placed/payment.
Just an advise to a company that either they should increase number of heads on delivery resource at their end to fulfil delivery needs or either change that delivery promotion text on their website because I only ordered seeing that fast 2-3 days delivery turn around. Also, my order is London based so company should have sufficient coverage in that area. About comfort and quality we will review once we have received and used it.

Respuesta de Maxmattress
Efficient delivery. Amazing comfort. Very supportive especially on edge when getting up. I have fibromyalgia and struggle sleeping. It's such a relief to get up feeling like I've finally had some deep sleep. Less pressure on my joints too.
I received my mattress and free memory pillows on time,the pain on my back and neck is gradually reducing, the delivery was smooth, I am currently enjoying my new mattress at the moment as a matter of fact. No complain whatsoever.
We purchased the Max hybrid mattress and it has been amazing. The support and feel is on point. Great customer service too.
I bought a mattress last week and I can say that it improved my sleep, I couldn't have chosen a better one...I am very satisfied
The most amazing nights sleep I've had, great quality and price. Definitely recommend this brand!! Amy from customer services was very helpful.
My mattress was delivered within the scheduled time frame and the product matched the advert. I realised I.irderec medium - firm instead of medium and when I contacted the sales team my problem was sorted within day and I offered an alternative that worked perfectly which is a mattress topper. I received the mattress topper within two days. I really enjoyed working g with Max Mattress team, they are not just selling lip service, they deliver o their promise. The product is very good. I am happy to recommend this company to anyone looking to buy a mattress.
Very comfy but firm and pleased with the quality. Website easy to use and delivered within a few day.
Over the moon with our new king size mattress by Max. We were sceptical as we had not come across this brand until deep into our searching. The price was appealing along with the sleep trial. 3 weeks in and fairly sure we won’t be sending it back. Much more supportive compared to the previous Emma mattress we tried and I don’t get sore shoulders either. Good delivery service too.
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