Maxmattress Opiniones 

124
•
TrustScore: 3.5 sobre 5

3,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Don’t be scammed by Max Mattress. I purchased ultra firm mattress and it has caused me back pain. I have never had such a bad experience. Within 30 nights out of 100 nights free trial, I have ra... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A genuinely supportive and comfortable mattress! Cannot feel my husbands movement getting in and out of bed or tossing and turning so it also gives us a better nights sleep from that point of view! I... Ver más

Valorada con 4 estrellas sobre 5

Absolutely love this mattress. I was nearly put off by bad reviews on here but I haven’t experienced any problems. The mattress is like sleeping on a cloud, my body is supported well and my back hasn’... Ver más

Valorada con 5 estrellas sobre 5

We recently upgraded to the Max Hybrid Mattress, and it's been a game-changer for our sleep quality. Intrigued by its hybrid design, which combines memory foam with pocket springs, we decided to take... Ver más

Información sobre la empresa

  1. Colchonería
  2. también en la categoría
  3. Tienda de colchones

Escrito por la empresa

At Max Mattress, we understand that a good day starts with a great night's sleep That’s why we specialize in innovative supportive mattresses that promise more than just comfort. Our hybrid technology blends full-height pocket springs with open-cell memory foam, creating an unparalleled sleep experience that supports and rejuvenates your body throughout the night.


Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

124 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 50% de las opiniones negativas

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3,3

Todas las opiniones

(124)

20 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A genuinely supportive and comfortable…

A genuinely supportive and comfortable mattress! Cannot feel my husbands movement getting in and out of bed or tossing and turning so it also gives us a better nights sleep from that point of view! I was nervous ordering a mattress online tag we had never tried but I’m very very glad we did!!

24 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have made an order 8 days ago and…

I have made an order 8 days ago and still no confirmation has been provided. Eventhough you took the money.
Your delivery policy states 2-3day delivery.
No customer service contact to call for complaints
Very unhappy and unpleased with your services.

16 de abril de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Great mattress

Great mattress, only down side it took about 3 weeks to get here.

19 de marzo de 2025
Opinión espontánea
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Respuesta de Maxmattress

Hi Kirsty,

Apologies for the slower than usual delivery service. Thank you for your feedback and sharing your experience. We're pleased to hear the mattress is performing for you and providing the support and comfort you expected.

Max Mattress

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order nice comfortable matress however i wish it had of been deeper than it is. It's 15 cm deep i usually go with 28 or 32 deep mainly for the height

6 de febrero de 2025
Opinión espontánea
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Respuesta de Maxmattress

Hi Tracy,

Thank you for your review. Our mattresses range from 20 - 25 cm deep. If you believe your mattress is only 15 cm please email sales@maxmattress.co.uk with images attached and we will assist you with this.

Max Mattress

Valorada con 1 estrellas sobre 5

Haven’t received the mattress the money…

Haven’t received the mattress the money has been taken . Costumer service doesn’t exist nobody answered to the only way to contact them by email, no phone number. Better to stay away from this company

24 de febrero de 2025
Opinión espontánea
Logotipo de Maxmattress

Respuesta de Maxmattress

We’re sorry to hear about your experience and appreciate your feedback. Our team has maintained clear communication regarding your order, including the extended shipping timeline you were made aware of at the time of purchase (as stated in your order confirmation email). Your mattress was scheduled to arrive and be ready for delivery from the 27th, and we have done our best to keep you updated throughout the process.

Additionally, we offered a goodwill compensation for the delay, which you chose to decline. We understand your decision to cancel, and we have processed this accordingly.

We take customer satisfaction seriously and always strive to provide the best service possible. While we regret that we couldn’t meet your expectations this time, we appreciate your time and feedback.

Max Mattress

Valorada con 4 estrellas sobre 5

No more fidgeting to get comfortable!

Purchased the king size with free luxury memory foam pillows and added the mattress protector too, to extend the 100 night guarantee to a 200 night guarantee.
The pillows are awesome, the mattress cover isn't the greatest quality though.

Although the website states delivery within 2-3 days, it actually took 10 days, after initially ordering the mattress and paying for it, it was infact 2-3 days before I was contacted to choose my delivery date.
That being said, the delivery of the mattress was very seemless on the day itself, took about 5 minutes in total from the doorbell ringing to the drivers leaving.

The mattress itself is a little too firm for me and anything i have had prior to this mattress, however, it is supportive, well made, and I don't fidget during the night trying to get comfortable anymore, when I'm asleep, I stay in the same position until I wake up and I'm waking up not even knowing I've been to sleep, the nights go too fast now, and I wake wanting to go back to sleep, but don't have the time.
That's not because I don't feel rested or needing more quality sleep, it's because I just fall asleep straight away and dive straight into a deep sleep without fidgeting and waking myself up trying to get comfortable.

All in all, this is a mattress that rivals the top tier, top price competitors at a very reasonable price, definitely worth a 5 star review, however, due to the delivery claims and reality of the actual delivery being delivered, I have deducted a star.

If you are looking for a good quality mattress, and don't have the budget for a high end, high price mattress, but want one that feels like one, you will be pleased with your decision to purchase this one from max mattress.

Not sure what else you want to know about what I think of it, I sleep very well on this mattress and would recommend it to others, infact, I have already suggested to both my little brother and my dad to purchase one as they both suffer from back issues, even if they didn't I would have still suggested they get one.

10 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

High quality mattress at a great price

High quality mattress at a great price. The firmness of the mattress is ideal for me. I’m sleeping much better than previously. The mattress was delivered on time and the communication from the delivery team was excellent. Overall, well worthy of a 5 star rating.

17 de febrero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect for my back

Perfect for my back. Have lower back issues and this mattress has solved it. Could not be more happy. Customer service 100% delivery 100% quality of product 100% value 100% best mattres I have used.

11 de febrero de 2025
Opinión espontánea

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