Absolutely brilliant service from start to finish! All of my questions were answered by Jake and I received the bike all as described went for a ride at the weekend loved it ! Thank you
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Consulta las opiniones de los clientes
Good prices for what I wanted. Website said stock was low, but actually none of the three items I ordered were in stock. These eventually came direct from the Netherlands, and the pick up point had n... Ver más
I called to enquiry about a bike posted on marketplace just as they closed at 6. The member of staff as very helpfull answering my question and directing me to the bike on there website. The bike w... Ver más
My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Ver más
Información sobre la empresa
Escrito por la empresa
We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.
Información de contacto
Manchester, Reino Unido
- 0161 399 0796
- info@mcrbikes.uk
- mcrbikes.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 63% de las opiniones negativas
Suele responder en menos de 1 mes
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Selling my bike.
Spoke to jake from mcrbikes last week viva email responding quickly and effectively no messing about. We soon spoke on the phone not long after and to night I met jake for the first time and what a lovely friendly lad, very knowledgeable to. Would recommend.
My experience with Mcrbikes
I found Mcrbikes on Instagram, and loved their content. Jake from mcrbikes spoke to me and recommended a great budget bike, the Boardman MHT. After discussing it, I believed the bike was right for me. I then purchased the bike off their website and within 3 days of purchase, the bike had arrived at my doorstep. The packaging was superb and customer service was great. Will be back in the future!
Excellent experience
My experience with Mcrbikes was brilliant. Jake went out of his way to make the whole process of valuing and selling my bike very easy and transparent. I got a fair price and would definitely use Mcrbikes again.
Top service
Top service . Came and collected a bike I sold within the hour fair prices and honest guys . Would recommend
Selling bike
Jake responded to my emails quickly and thoroughly, when he came to get the bike they was buying from me, Jake was a pleasure to deal with, friendly customer service . Would highly recommend
Full service and repair, Great Service
Customer service was great. Took my DH bike in for a full service and needed a new crankset on there. I interacted with Jake from Mcrbikes. He was a top guy, very friendly and easy to get along with. He was telling me about the business he has been running since he was 16 and explaining to me about how it is a very big passion of his. Very easy to get along with. He then completed the service within a day of me dropping the bike and it felt like new. Installed the new crank set and the job was done. Would recommend and I will be coming back in the future.
Top Bloke, very good experience!
I would highly recommend Jake if you want to sell your bike, emails were responded to quickly and overall top bloke would use again if needed in the future.
Very professional and efficient sale.
Very professional and efficient sale.
Overall good experience, would recommend.
Good experience
Good experience. Picked up my bike promptly. Fair play for the business
5* for customer service; bike purchase
Really happy with my new bike. Jake offers a good friendly service; he responded to my messages quickly and was happy to answer any questions. Stress-free delivery too. Highly recommended
Jake responded to my emails quickly and…
Jake responded to my emails quickly and thoroughly, when he came to get the bike they was buying from me, Jake was a pleasure to deal with, friendly customer service amd all in all a top lad. Would highly recommend.
Unprofessional service and unreasonable quotes
I contacted them last week regarding 2 bikes I wanted to sell.
They were very unresponsive taking ages to reply after the initial reply. I sent them one chase message and then finally I gave them a call after 3 days of no answer.
I said it would be good to know either way if they were interested or not.
The quote that they sent me felt like they were taking advantage of me. They wanted £600 for the two bikes. One of them was brand new worth £1000 and the other one was in perfect conditions from 2019 worth now around £500.
I replied to negotiate and said that it was very unreasonable and then again no reply from them.
The feedback for them is:
1) Be responsive with your customers if you are and if you are not interested in the offer
2) Be reasonable with your pricing/quotes and don’t try to take advantage of people. Or at least explain your position.
Overall my experience with this company was very disappointing and I hope this feedback encourages them to improve.

Respuesta de MCR BIKES
5 star customer service
Met Jake from Mcr bikes this evening and he purchased my bike from me , great lad , great customer service and wish him all the best for the future with his business, would recommend his services highly to anyone

Respuesta de MCR BIKES
I was selling a bike I no longer used
I was selling a bike I no longer used, I contacted Jake from mcrbikes yesterday and he turned up this morning with an offer I couldn't refuse, upon talking to Jake I learnt a little more about the business he's established, wether it's selling, buying or repairing your bike I couldn't recommend mcrbikes enough, top lad honest and very respectful

Respuesta de MCR BIKES
Recommended company
Excellent customer service the bike I bought was as described and the delivery was spot on. I was kept informed throughout the whole process by Jake who was friendly and efficient I would not hesitate to buy another bike from them. Recommended

Respuesta de MCR BIKES
Fast pleasant transaction from Jake…
Fast pleasant transaction from Jake when he bought my sons bike

Respuesta de MCR BIKES
Awsome
Awsome. Got bike Thursday and came over 90 mins to get it. Fast efficient service. Stuck in traffic on way and kept me updated all time on delays. Friendly guy who came. I know nothing about bikes and didn't try to take advantage. Fair fast. Great service

Respuesta de MCR BIKES
Bought an Orange Alpine bike in…
Bought an Orange Alpine bike in brilliant condition from mcrbikes. The delivery was swift & quick. Interacting with Jake @'mcrbikes made the whole process pleasant & stress free. Will be coming back again for another bike off him in the future. 👍
Excellent buyer/seller
Excellent buyer/seller. Will recommend to everyone looking for a nice bike at a nice price
10/10
10/10 , from start to finish Jake at mcrbikes provided great customer service. He was very friendly and answered all my questions in depth, couldn’t be more thankful 😄, would 100% recommend to anyone enquiring about a bike or parts 🤝.
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