MCR BIKES Opiniones 

211
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start to finish! All of my questions were answered by Jake and I received the bike all as described went for a ride at the weekend loved it ! Thank you

Valorada con 3 estrellas sobre 5

Good prices for what I wanted. Website said stock was low, but actually none of the three items I ordered were in stock. These eventually came direct from the Netherlands, and the pick up point had n... Ver más

Valorada con 5 estrellas sobre 5

I called to enquiry about a bike posted on marketplace just as they closed at 6. The member of staff as very helpfull answering my question and directing me to the bike on there website. The bike w... Ver más

Valorada con 5 estrellas sobre 5

My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 63% de las opiniones negativas

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4,4

Todas las opiniones

(211)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Sold a new high end cycle to Jake

Sold a new high end cycle to Jake, transaction was very smooth, very easy young man to deal with. Very fair and knowledgeable in the cycle business. He deserves to do well, would recommend without hesitation.

14 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

My experience with Jake Mclaughlin, MCRbikes

I made my initial enquiry for a new bike by email, this provoked an immediate response by phone from Jake who after asking what type of cycling I would be doing went through lots of possibilities, (he advised on the pros and cons of each) and I was able to make what I think was a good decision based on his advice. Payment was simple, and delivery was as promised.
A concern that I did have was what if I don't like it, but that was not a problem as I could return it free of charge if there was a problem.

29 de julio de 2024
Valorada con 5 estrellas sobre 5

Overall 5 star service

Top man - honest and transparent communication and know that selling the bike to MCR will mean someone else gets to enjoy it and give it a second life. Wouldn’t hesitate to recommend 🤙🏻

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended

Easy to work with. Quick. No fuss. Friendly. If you have a bike to sell, I'd definitely recommend contacting these guys.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

He was very polite

He was very polite, new what he was talking about bike gave me an honest quote .was very professional. Got a good deal for my bike

24 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bike sale

I was selling my bike. As soon I sent off the form MCR bikes contacted me the same day made an offer and made arrangements to pick it up no hassle!

I'll probably buy my next bike from them as well.

23 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t bother, they will waste your time.

We offered our unused new bike for sale and Jake offered a price, which we agreed. Jake then sent us an email that he would collect the bike the following day, I accepted this and then never heard from him again. I sent several chasing emails and eventually received a reply today, three weeks later, saying that he was not interested in the bike. Be very careful of this company they think nothing of wasting your time and appear to have no morals whatsoever.

23 de julio de 2024
Opinión espontánea
Logotipo de MCR BIKES

Respuesta de MCR BIKES

Hi, I understand your frustration that we wasn’t interested in your bicycle anymore but I believe we have a valid reason to not be.
We offered a price for the bike with collection the following day (02/05/2024) which you didn’t reply to till 19/05/2024… A whole 17 days after we asked to collect. When you replied you put “Sorry for the slow reply but I have been away.” And then continued to ask if the offer was still available. We didn’t reply as I was enjoying some time away with my family and after I got back I dropped you a quick email stating we wasn’t interested in the bicycle anymore due to a change in demand from the market. You writing a review based of a sense of entitlement shouldn’t be utilised as grounds to negatively affect our business especially after taking a whole 17 days to get back to our original offer. If you have any further questions or concerns, please feel free to discuss them with our team.

Valorada con 5 estrellas sobre 5

Brilliant!!

We travelled from West Wales to Manchester and arranged to meet Jake the following morning before heading home. We agreed a price + place of meeting. My husband viewed the bike and Jake explained everything. Very professional and helpful. Can't fault the service + bikes come with a 1 year warranty

13 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant company!

Brilliant company! Jake was a pleasure to deal with, really good communication and a real genuine person. I was able to agree a price for selling my bike quickly with no stupid low ball offers. Agreed price, date/time to collect and was paid quickly as expected. Would highly recommend this company for buying/selling your next bike. Thank you!

6 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently purchased a pre-owned…

I recently purchased a pre-owned Haibike from Jake. The bike arrived very well-packaged, and Jake had even installed new tires and a new drivetrain, which was a pleasant surprise. He also kept me informed about the delivery status, and the bike is in perfect condition. I highly recommend this company for anyone looking for a quality used bike.

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

TREK E-Caliber 9.9 XX1 AXS Gen 1 2023 Electric Bike

Jake provided a personal service, from start to completion of the transaction.

Presales communication was exemplary, delivery faultless, he supplied a well prepared high end mountain bike in 'as new condition.'

Jake clearly likes bikes and shows his vast experience and knowledge about them naturally and easily in conversation.

We were so impressed with Jake, we met him a week later when with mcrbikes team member Kieran, he delivered another equally 'as new' bike.

Customer focused, nice guy to deal with.

Highly recommended.

14 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Cube 140S purchase

I purchased a Cube e-bike from Jake, the bike was as described from the advert.
Upon collection I was taken through the bike and how it worked in great detail.
I was also assured he was there for any future help and maintenance on my purchase.
I would highly recommend MCR Bikes to anybody who is purchasing a bike now or in the future.

4 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought my nephew a bike from here and…

Bought my nephew a bike from here and he loved it he’s 14 and now he wants to become a professional biker😂 The bike it’s self is stunning and works very smooth the gears work perfect so thank you very much and also big thanks to Jake for making this possible I struggled to buy it as my bank account wouldn’t link up but he went through it step by step and I really appreciate that I highly recommend 👍

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently bought a bike from another…

I recently bought a bike from another company and it was broke before I got it and they wouldn’t let me get a refund so I was abit nervous on purchasing another but I definitely found the right place it works fine and looks amazing even though it is jet black but I still like the design so big thanks to Jake and also the company in general I highly recommend

28 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought my brother a bike from this…

I bought my brother a bike from this website and the price and the design even the time it came in was just outstanding I just wanted to let you know this is probably one of the best bike companies out there so if your looking for one this is definitely the place also thanks to Jake as he guided me through the buying process and all the other information highly recommend if in need of a bike

10 de octubre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wanted a bike for my birthday and I…

I wanted a bike for my birthday and I found the perfect one the one from your company is the best one I could of asked for everything is perfect and I love the design especially the colour way, I really appreciate it and also a big thanks to Jake for making this possible 👍

28 de marzo de 2024
Opinión espontánea

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