MCR BIKES Opiniones 

211
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start to finish! All of my questions were answered by Jake and I received the bike all as described went for a ride at the weekend loved it ! Thank you

Valorada con 3 estrellas sobre 5

Good prices for what I wanted. Website said stock was low, but actually none of the three items I ordered were in stock. These eventually came direct from the Netherlands, and the pick up point had n... Ver más

Valorada con 5 estrellas sobre 5

I called to enquiry about a bike posted on marketplace just as they closed at 6. The member of staff as very helpfull answering my question and directing me to the bike on there website. The bike w... Ver más

Valorada con 5 estrellas sobre 5

My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 63% de las opiniones negativas

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4,4

Todas las opiniones

(211)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Used Bike purchase, Great Company, Great Service

Purchased a used Canyon Spectral Bike and some pedals through the MCR website, order was confirmed and shipped quickly, bike was in good condition, as described and rode well. Would recommend this company to others looking to purchase a new or used bike. Thanks Jake for your help,

Regards

Alan

26 de enero de 2026
Valorada con 5 estrellas sobre 5

Thank you

Thank you. I was worried my delivery was held up, so I called and got great customer service - thank you.

5 de enero de 2026
Valorada con 1 estrellas sobre 5

YOU STOLE MY DREAMS

YOU STOLE MY DREAMS ! you sold me a £2000 ebike with incorrect peddles that weren't marked LEFT OR RIGHT ,then had the audacity to say I should pay for your incompetence and shipping it back!. No instructions ,no help from him at all. Tried multiple times to get hold of him with no reply . Don't be "naive",just don't deal with this "sellar " at all. YOU STOLE MY DREAMS ! You took my £2000 in a second and now your "away" again. JUST DON'T DEAL WITH THIS COMPANY , not trustworthy at all.EDIT-you tried to get my review taking down 3xs! You sent what package again jake ? They weren't forced on ,it was 2 left peddles you sent ! And I wasn't "free" to send back,don't lie . So how come I bought the ECXAT same bike from another bone fide sellar and I can assure you it was night AND day in comparison . I'll put up that review now. Thanks jake sometimes you have to yank it out of someone to then tell the full true story. So watch my review up tomorrow from the other sellar! You also said in your tx YOU AT THE SHOP HAVE BOTHER PUTTING THE PEDDLES ON,SO AGAIN DON'T LIE . Look at all my reviews ,do you see a bad one ? Ecxatly I woukdnt have spoken the truth if it wasn't necessary ! Your ceo ? 1 man with a warehouse stock! room. You'll never in public take any responsibility ,BUT in my txs you have! Shameful

19 de enero de 2026
Opinión espontánea
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Respuesta de MCR BIKES

This review contains several statements that are factually incorrect, so we will clarify the situation.

The pedals supplied with the bike are permanently engraved with clear “L” and “R” markings, in accordance with standard manufacturing requirements. We provided you with photographic evidence of these markings after you claimed they were not present.

The damage referenced occurred because the pedal was forced against the thread in the wrong direction, which will irreversibly damage the crank arm. This is not a product defect, but the result of incorrect installation. This is what happens when you force a "Left" Pedal into the "Right" Crank Arm and vice versa. This is not done easily either let me state. You must apply a lot of force for this to happen.

You later stated that you would be returning the bike. We confirmed that you were free to do so. However, no return has been received, and more than 30 days have now passed. I think this provides light on the truth of the situation.

We have retained full photographic documentation and message history relating to this matter.

MCR Bikes has supplied thousands of bikes successfully and will continue to provide accurate listings, properly supplied components, and responsive customer support.

Jake, MCR Bikes CEO.

Valorada con 5 estrellas sobre 5

Great company to deal with

Great company to deal with, they let me collect the bike as was in the area over deliver which I preferred. Jake’s personal approach is what will make this company stand out from others as he’s really trying his best to provide for customers and competing with massive shops out there which must be difficult, I’d rather give these guys a chance. Well done !

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super product at a favourable price

Super product at a favourable price; I did think there must be a catch to such a good bike at an amazing price! What could be wrong with it?
We, I have been so pleased with my new purchase!! It was rather dusty as if it had been in storage and a tiny chip on the top tube; apart from that I have not found anything else wrong! It was VERY well packaged, arrived VERY quickly not much to assemble.
Therefore, I am delighted with the company and would not hesitate to recommend buy a bike from them!
Just one small observation/comment, there were no instructions with the bike, it would have been nice to have had a little guidance. Thought the guys did offer help should I require it!

7 de enero de 2026
Valorada con 5 estrellas sobre 5

I cannot recommend Jake and the team at…

I cannot recommend Jake and the team at MCR bikes. Following a desperate Christmas sale, they went out of their way to make sure my son would receive his bike for Christmas Eve. Customer service and communication was excellent, and the bike in question is fantastic and in brilliant condition. Will always go here first for any future cycling needs!

24 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Id use again for sure

Id use again for sure. A part for the bike didnt arrive with the bike but was sent out next day special delivery.

These things happen & its how they're dealt with.

Communication was 10/10. I feel confident if anything goes wrong with the bike to regarding the years warranty.

Would definitely recommend these boys.

5 de enero de 2026
Valorada con 5 estrellas sobre 5

Very pleased with our bike and service…

Very pleased with our bike and service provided by MCR bikes - saw on eBay but then looked at their site - easy to deal with , great price and free delivery .

They put new bikes up on a Friday so well worth a look if wanting a new bike .

7 de enero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I must express how enjoyable it was to…

I must express how enjoyable it was to conduct a transaction with Jake. I can't emphasize enough how highly I recommend him and his business. He purchased a total of three bikes from me without any unnecessary hassle or hesitation. He is incredibly personable and easy to talk to. I eagerly anticipate the opportunity to work with him again in the future!

30 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible sent the wrong product.

Did not send me the product I ordered. Sent a Different brand and when I contacted them via their contact is option they didn’t respond. Shocking.

11 de diciembre de 2025
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Respuesta de MCR BIKES

We take order accuracy very seriously, so this claim has been reviewed carefully.

All orders are picked, packed, and documented prior to dispatch to ensure the correct product is supplied. In the rare event that an error occurs, we resolve it promptly once the customer contacts us and allows us the opportunity to verify and correct the issue.

We have reviewed our inbox and support channels and have no unresolved messages relating to this matter. We respond to all genuine customer enquiries within our stated response timeframes.

We remain fully willing to resolve any legitimate issue. If you have received an incorrect item, please contact us directly with your order number and a photograph of the product received so we can investigate and arrange an appropriate resolution.

MCR Bikes remains committed to accurate fulfilment, responsive support, and transparent customer service.

MCR BIKES TEAM.

Valorada con 5 estrellas sobre 5

Got to say what an absolute pleasure…

Got to say what an absolute pleasure doing a deal with Jake was. Credit to him and his business couldn’t recommend enough he brought 3 bikes of me in total no tire kicking just strait to the point. Very friendly and chatty guy. Will looks forward to dealing with him in the future!👍👍

14 de diciembre de 2025
Opinión espontánea

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