MCR BIKES Opiniones 

211
•
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Absolutely brilliant service from start to finish! All of my questions were answered by Jake and I received the bike all as described went for a ride at the weekend loved it ! Thank you

Valorada con 3 estrellas sobre 5

Good prices for what I wanted. Website said stock was low, but actually none of the three items I ordered were in stock. These eventually came direct from the Netherlands, and the pick up point had n... Ver más

Valorada con 5 estrellas sobre 5

I called to enquiry about a bike posted on marketplace just as they closed at 6. The member of staff as very helpfull answering my question and directing me to the bike on there website. The bike w... Ver más

Valorada con 5 estrellas sobre 5

My wife bought a Canyon e bike online which, despite much desk research into geometry, simply didn't work for her. After having bought another bike previously from MCRBikes, I asked them for a price t... Ver más

Información sobre la empresa

  1. Tienda de bicicletas

Escrito por la empresa

We Are The Fastest Growing Bike Shop In The UK For A Reason. Stockist of High-Low End Bicycles Based In Manchester, UK. Free UK Delivery And Warranty Included On All Bike Sales.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

211 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 63% de las opiniones negativas

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4,4

Todas las opiniones

(211)

74 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thanks lads

Thanks lads, it's a great bike, meant to thank you earlier, but i've been too busy riding.

Cheers!

26 de septiembre de 2024
Valorada con 5 estrellas sobre 5

After deciding to sell my Santa Cruz I…

After deciding to sell my Santa Cruz I contacted several companies with a view to purchase my bike. Jake quickly responded & overall MCR was the best market value offer for my bike! I went ahead with the sale & he attended on the evening at the request / convenience of myself, turning up exactly when was agreed & was polite and courteous with a quick transaction. Thanks Jake, highly recommend! Marc Jones

30 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great customer service from start to…

Great customer service from start to finish from MCR bikes.
I spoke with Jake on the phone about several bikes I was interested in, and he helped me narrow it down. Eventually I went for a Cube Stereo Action Team! The bike arrived a few days after purchasing and has been fantastic ever since.
I had a slight issue with the gears after a few rides (usual bedding in), but MCR bikes quickly got that resolved.
Thanks again

1 de octubre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I had an excellent experience with this Mcrbikes! The service was top-notch, and my order arrived incredibly fast, exactly as described. The staff was very approachable and quick to respond to my questions, making the whole process smooth and hassle-free. I highly recommend this shop to anyone looking for great products and outstanding service!

26 de septiembre de 2024
Valorada con 5 estrellas sobre 5

Purchased a Ebike from MCR bikes and…

Purchased a Ebike from MCR bikes and received a follow up call from a very pleasant and informative Jake. He answered all my questions and even hand delivered the bike to me whilst I was on a call out job on the outskirts of Manchester. Legend, keep doing what your doing mate you will go far 👍
Cheers Wayne

25 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jake the proprietor is a young genuine…

Jake the proprietor is a young genuine lad who is full of enthusiasm and knowledge of the cycle industry.
My wife needed a step though mountain e bike and Jake gave us the best options to choose from. And we took delivery and are now looking forward to continuing our passion. Thanks to Jake’s efforts and professionalism.

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent

Jake was very helpful and quickly responded to my many emails, even though he was on holiday.

A very pleasant young man with a good customer focused business model

19 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recommended

Sold my Trek mountain bike to Jake as not using as much as I expected. Answered my initial approach quickly. Agreed a fair and realistic price in a challenging used market. Came and collected when he said he would. Nice bloke, obviously knowledgeable and honest. Would recommend.

9 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Genuine

Jake was a genuine guy, arrived when he said he would, paid what he said he would. Very easy and smooth transaction

3 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I wanted to get into mountain biking…

I wanted to get into mountain biking with my son this summer as a way to get back in shape. I didn't really know much about bikes or what size to get; however, Jacob was very helpful and gave some brilliant suggestions. The bikes fit both me and my son perfectly.

29 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spot On

Great company! Service was spot on. Had a few questions at first regarding delivery etc but had speedy responses from the team and went ahead and ordered. Super pleased with the bike for my son. He loves it. Thanks Guys, Will definitely be returning in the future.
Regards.

1 de septiembre de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

item not as described and poor customer service

I ordered a kickstand they said fitted my bike in the kickstand description.
The one delivered then did not fit so i contacted support 5 days ago and still no responce!

Update 17/9/24
After an explination from Jake at McrBikes, the issue was eventually resolved, it did take a couple of weeks so not ideal.
The kickstand did come direct from Cube in the Netherlands so it is possible the original problem was them sending the wrong item.

22 de agosto de 2024
Valorada con 2 estrellas sobre 5

Haven’t recieved goods yet

Haven’t recieved goods yet, when I ordered it said goods in stock 2 days later recieved email saying item was having to be ordered in from cube and will be 3 weeks

21 de agosto de 2024
Logotipo de MCR BIKES

Respuesta de MCR BIKES

Thank you for your feedback. We sincerely apologize for the delay and any inconvenience caused.

When you placed your order, the item was indeed listed as in stock based on the latest updates from Cube. Unfortunately, there was an unexpected delay from their side, which affected the delivery timeline. While this situation is out of our direct control, we understand how frustrating it can be to experience delays.

Please be assured that we're doing everything we can to speed up the process and will keep you updated on your order status. At Mcrbikes, customer satisfaction is our top priority, and we greatly appreciate your patience and understanding.

If you have any further concerns or would like to discuss alternative solutions, feel free to reach out to our team, and we'll be happy to assist.

Best regards,
The Mcrbikes Team

Valorada con 5 estrellas sobre 5

True professional

True professional , went completely out of his way to collect my bike , absolutely true to his word , a proper gent and I would highly recommend Mcrbikes are your first port of call for any of your cycling needs

19 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

It was just great

I was waiting for a few days to get it packed and shipped, but once done, it arrived very quickly. I was in touch with Jake, and he was very friendly while answering all my questions. Now I can enjoy my beautiful new bike.

8 de agosto de 2024
Valorada con 5 estrellas sobre 5

10/10 for these guys

10/10 for these guys. Very professional. Purchased used MTB for my son and very responsive, clear and easy to deal with. No complaints at all. Deserve to do well. Thanks Jake

17 de agosto de 2024
Opinión espontánea

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