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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I needed assistance with an order I had just received and Michael was a great help resolved the issue quickly couldn’t ask for more.

Valorada con 5 estrellas sobre 5

Contacted Melzo as I placed an order for food it arrived freezing and soggy and just poor quality. Michael was great and sorted it out quickly thanks

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Aaron was very quick and helpful and sorted my refund problem out straight away thank you for being polite and helpful

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had to get in touch with the restaurant for some changes to the pick up time. I contacted customer support and Michael was great in helping me out and solving my issue very efficiently! Thank you Mi... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Servicio de pedidos de comida online

Escrito por la empresa

Mealzo is a 0% commission platform! By ordering through Mealzo You are choosing to help out and support your local takeaways and restaurants every time. Find your favourite local takeaways and restaurants on Mealzo. Choose from a wide range of cuisines from delicious Chinese dishes to Italian Pizza, spicy Mexican Burrito or a tasty American burger and if you fancy a hot Indian Curry or crispy traditional fish & Chips, we’ve got you covered.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

963 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

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4,9

Todas las opiniones

(963)

334 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Order took ages to be delivered but…

Order took ages to be delivered but Franklin on chat was quick to answer and apologise and offer discount on next order to give them another try

30 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Christopher,
Thank you for sharing your feedback. We're pleased we could turn your experience around, and we hope your next order is an even better one!
Thanks for your support🧡

Valorada con 5 estrellas sobre 5

Over the last few weeks I have needed a…

Over the last few weeks I have needed a number of different changes made, system updates and help from the mealzo support team. Andrew has been quick and efficient and super helpful in every instance and has been great every time we have interacted! A big thank you from myself and the rest of the team at Zains Curry House!

29 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Qasim,
Thank you for your kind words and for choosing Mealzo!
We're delighted to hear you've had a great experience with our team. We truly appreciate your trust and look forward to continuing to support you🧡

Valorada con 5 estrellas sobre 5

Great service from Andrew 🙏👏thank you

Great service from Andrew 🙏👏thank you

28 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello,
Thanks for your feedback! We’re happy to hear you had a positive experience with Mealzo. Your support means a lot to us✨

Valorada con 5 estrellas sobre 5

Quick and Easy ordering for collection or Delivery

Great app to use, quick and easy ordering. Plus live tracking of your order with times. Never have many issues with it or the shops that use it. Although there was one case recently where the shop had closed early but the app said it was open and accepted the order. Thankfully a quick live chat with Bruce, knew of the issue and sorted a refund within a few minutes.

27 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi David,
Thanks for leaving a review! We’re glad you’re enjoying the convenience of ordering through Mealzo.
We appreciate your feedback🙏🏻

Valorada con 5 estrellas sobre 5

Franklin was exceptional when assisting…

Franklin was exceptional when assisting me with my orders issue.

24 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Casey,
Thank you for your feedback. We’re glad to hear your order issue was resolved and that you had a positive experience with our support.
Thanks for choosing Mealzo🙏🏻

Valorada con 5 estrellas sobre 5

Bruce was super helpful and resolved my…

Bruce was super helpful and resolved my query quickly!

23 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello,
It’s great to know we were able to help and make things easier for you.
We appreciate you taking the time to leave a review🧡

Valorada con 5 estrellas sobre 5

Peter was very helpful and efficient

Peter was very helpful and efficient

22 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello,
We're delighted to hear you had a positive experience.
We really appreciate your support and look forward to serving you again soon🙏🏻

Valorada con 5 estrellas sobre 5

I messaged this evening as the…

I messaged this evening as the restaurant cancelled my order. I was messaged from Brian who sorted out a full refund for me promptly.

Very happy

19 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Paula,
Thank you so much for the feedback! We're really pleased everything was resolved quickly.
We truly appreciate your support and look forward to serving you again soon✨

Valorada con 5 estrellas sobre 5

Aaron was lovely helpful and kind

Aaron was lovely helpful and kind. Appreciated!

19 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Ellie,
Thanks so much for your kind words!
We really appreciate your support and hope to welcome you back again soon🧡

Valorada con 5 estrellas sobre 5

Franklin

Franklin, who reviewed my case, was very helpful and supportive.

19 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Samira,
Thank you for taking the time to leave us a review. It's wonderful to know your experience left a positive impression.
Thanks for choosing Mealzo🧡

Valorada con 5 estrellas sobre 5

Peter helped me today and his customer…

Peter helped me today and his customer service was excellent 👌 thank you for your service and support.

13 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Marion,
Thanks for your lovely feedback! We're delighted you had a positive experience.
We really appreciate your support.
Thanks for choosing Mealzo🧡

Valorada con 5 estrellas sobre 5

Straight forward and delt with the…

Straight forward and delt with the problem fast!

12 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Emma,
Thanks so much for the review! We're really pleased everything was sorted quickly for you.
We hope to see you order again soon.

Valorada con 5 estrellas sobre 5

Bruce sorted my issue out so helpful

Bruce sorted my issue out so helpful

11 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello👋🏻
Thanks for taking the time to leave us a review!
We're delighted to hear everything was resolved for you. We appreciate your support and look forward to your next Mealzo order🧡

Valorada con 5 estrellas sobre 5

Bruce was amazing in supporting our order!

Bruce was amazing!

11 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Dario,
Thank you for the review! It's great to know you had such a positive experience.
We really appreciate your support and can't wait to welcome you back for another Mealzo order✨

Valorada con 5 estrellas sobre 5

Very helpful customer service

11 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Gemma,
Thank you for the feedback!
It means a lot to know you had a great experience with us. We appreciate your support and hope to see you back on Mealzo again soon🧡

Valorada con 5 estrellas sobre 5

Great Customer Service from Franklin

I had great fast service from Franklin, managed to get a full refund for my order , and was very polite and informative great service!

10 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Megan,
What a lovely review to receive! Thanks for your support and for being part of the Mealzo community.
See you again on your next order✨

Valorada con 5 estrellas sobre 5

I had a order that I never received…

I had a order that I never received Franklin was very fast at sorting out the issue thank you

8 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Carl,
Thanks for your review. We're really happy we could help, and it's great to know you left with a positive experience. We can't wait to have you back again soon.

Valorada con 5 estrellas sobre 5

Excellent service Brian!

7 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Joie, thank you for your review!
We're delighted you had a great experience, and we hope to serve you again soon🙏🏻

Valorada con 5 estrellas sobre 5

I order a take away from the wrong…

I order a take away from the wrong place and Peter managed to cancel it and get me a refund issued.

7 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hi Laura,
Thanks for your review! It's great to hear your experience ended on a positive note.
We really appreciate your support and can't wait to welcome you back🧡

Valorada con 5 estrellas sobre 5

Ordered from Dough Star and order was…

Ordered from Dough Star and order was taking a while so got in touch with Bruce from Customer Services and he helped out within minutes and got an update on our order. Also super friendly which helps!

5 de julio de 2026
Opinión espontánea
Logotipo de Mealzo

Respuesta de Mealzo

Hello Shauna, we really appreciate you taking the time to leave us a review.
It's great to hear everything was resolved quickly and made your experience even better. Thanks for ordering with Mealzo🧡

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