Friendly helpful advisor, Gave the information I needed to make an informed choice of the service and what I could expect.
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Consulta las opiniones de los clientes
My mum got debited a monthly subscription and didnt recognise the company so called the bank they gave her a refund. Medicare was contacted and they were so nice and so helpful they took the dispute a... Ver más
La empresa ha respondido
Saleswoman pressurised my mother into signing up and giving over her bank details. Mum tried to object and said she wanted to discuss with us first but the woman just spoke over her. Afterwards mum ve... Ver más
La empresa ha respondido
I couldn’t be happier with this medical wrist alarm watch! It gives me (and my family) peace of mind knowing help is just a button press away. The watch is lightweight, comfortable, and looks just lik... Ver más
Información sobre la empresa
Escrito por la empresa
MediAlarm 247 provides monitored GPS safety devices for adults and lone workers across the UK. Our range includes GPS safety watches and personal alarm pendants with features such as SOS calling, accurate location tracking, fall detection, two-way voice communication and health and wellbeing monitoring. When an alarm is activated, the wearer can speak directly through their device to our friendly, trained UK-based monitoring team. Support is available 24 hours a day, 365 days a year, helping customers feel safer and giving their families greater peace of mind. Our promise is simple: compassionate support whenever you need us, delivered with respect, dignity and confidentiality. Safety. Independence. Peace of mind.
Información de contacto
Unit 5, 17 Cobham Road, Ferndown, Dorset, BH21 7PE, Wimborne, Reino Unido
- 0800 688 9961
- hello@medialarm247.com
- medialarm247.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 72% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Very happy with the service from…
Very happy with the service from Medilarm. Very professional and would fully recommend
Great service!
Great service from initial order. Would highly reccommend.
Friendly helpful advisor
Friendly helpful advisor, Gave the information I needed to make an informed choice of the service and what I could expect.
Awe Kevin was really nice and…
Awe Kevin was really nice and complementary and funny very nice.
A Great service and a great product.
A Great service and a great product.
Would recommend.
useless
great when they wanted my buisness signed up unit came no charger lead phoned was told will put in post arrived today 1wk later last thur tried unit didnt work monitoring called and said unit was faulty as they were unable to talk through it told me to retry and same happened phoned medialarm goes to message system was called back they confirmed software problem promised to call back later that afternoon or ist thing fri now 10pm monday and still waiting tried unit again today still faulty have send 3 e mails and phoned 3 times not 1 reply even e mailed sales person no reply how can u trust these people with ur welfare when they treat u like this
Assistance with purchase
After calling up for some help and speaking to Conor, I was passed onto Sophie who helped me with exactly what I needed. She went through step by step and made everything so simple. She’s a credit to this company and I hope they realise this.
Thank you again!
I purchased a MediAlarm for my grandad…
I purchased a MediAlarm for my grandad as he’s recently had a fall and the customer service has been incredible from the beginning would definitely recommend!!
Great Communication
Spoke with Sophie on the phone she was fantastic, very clear and polite and she was able to give me in depth responses to my questions. Highly recommended.
Brilliant customer service Sophie was…
Brilliant customer service Sophie was amazing with helping me.
Feeling a lot safer.
Received goods on time.
I feel a lot safer when I venture out, where as before I wouldn't go to far from home.
Alarm
Bought an SOS alarm for my mum, fantastic customer service was very helpful, will recommend 😊

Respuesta de Medialarm247
Sharing of information
Made enquiries looking to use the service. Unfortunately phone number was wrong. They called the number which belongs to someone else and gave the person my email address. This is a breach of GDPR and I will definitely not be using this company if that is how they handle customers personal information.

Respuesta de Medialarm247
I signed up last week and still had no…
I signed up last week and still had no Alarm arrive by this afternoon. After phone call to them I found that it had not even been dispatched, which does not inspire any confidence at all. I telephoned the company twice yesterday and left name and number and I didn't even get a call back.
How can people trust and have confidence in a company like this....

Respuesta de Medialarm247
My mum got debited a monthly…
My mum got debited a monthly subscription and didnt recognise the company so called the bank they gave her a refund. Medicare was contacted and they were so nice and so helpful they took the dispute and James was so lovely he did a great job putting my mums mind at rest.

Respuesta de Medialarm247
A very quick reply
Fortunately I have not needed to use the medialarm but I have accidentally pressed the button on a couple of occasions and someone has replied promptly to ask if I am all right. It was good to know someone does reply quickly if there is an emergency

Respuesta de Medialarm247
The feeling of being safe
The feeling of being safe. Returned my freedom to go out and enjoy myself again, I feel safe. Enjoy more Independence. It's such a fantastic feeling. Thanks.
Be careful got a vulnerable 88 year old…
Be careful got a vulnerable 88 year old to sign up ,and got bank details out of her .
I cancelled or thought I had but device arrived and now having to send back and nobody seems to know if money has been taken . Money was taken ,6 weeks later and STILL waiting for Refund .

Respuesta de Medialarm247
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