The customer service is good and the filters are great. I left a star out as I had to wait for supplies to be in and the filters on the website were not the correct ones. I noticed they have said they... Ver más
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Happy Customer Review ⭐⭐⭐⭐⭐ I’ve been using the MedicAir Pro Mini and I’m genuinely very happy with it. I’ve noticed a real difference, especially with my sleep — the air feels cleaner and... Ver más
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I use the Medicair Mini Pro purifier in my 3d printing business. Did a lot of research and have been using for 6 months now. The air is clean, breathable and healthy. It has resolved health issues i... Ver más
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We are delighted we choose the Medicair product. It does what it says on the tin. Our units constantly monitor and clean the air that we all breath in using both HEPA filters and UV Lighting as reco... Ver más
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Información sobre la empresa
- Proveedor de filtros de aire
- también en la categoría
- Equipamiento y suministros hospitalarios
- Mayorista de suministros de oficina
- Proveedor de equipos de oficina
- Servicio de business-to-business
- Tienda de electrónica
Sobre MedicAir
Escrito por la empresa
UK's Top-Rated Medical-Grade Air Purifiers
Who We Are
A UK-based company established by a team of medical professionals, employing advanced medical-grade purification and filtration technology in air purifier to make the indoor air safer to breathe in.
Medical-Grade Air Purification
Our advanced air purifiers feature HEPA-13/14 filters and safe UV technology to effectively remove VOCs, pollen, mould, allergens and 99.99% of viruses and bacteria.
Verified Trust
MedicAir® air purifiers are Independently tested by globally accredited labs like intertek, crem co. and airmid health group.
Customer Service
Our dedicated support team is available to assist you with any question or concerns you may have regarding the products, orders or after-sales support.
Guarantee
Our air purifiers come with a satisfaction guarantee and a warranty of up to 3 years, ensuring long-term protection and peace of mind for our customers.
About MedicAir
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Contact Us
About Us
MedicAir®, a UK-based company established by a team of medical professionals, employs advanced medical-grade purification and filtration technology.
MedicAir® solutions have aided numerous businesses, healthcare facilities, and individuals in minimizing the risks associated with indoor air pollutants, ensuring a breath of fresher air.
MedicAir® air purifiers are Independently tested by globally accredited labs and are a trusted choice for leading healthcare facilities worldwide.
MedicAir's Guarantee of 99.99% Air Sterilisation
At MedicAir we pride ourselves on our medical-grade air purifiers, ensuring cleaner and safer indoor air!

All our air purifiers are made to ensure medical-grade air purification in your indoor spaces by removing 99.99% viruses & bacteria and mould spores as small as 0.1 microns with our latest HEPA-13/14 filters and safe UV technology.
Información de contacto
MedicAir Ltd, Phoenix House, Llys Felin Newydd, SA7 9FG, Swansea, Reino Unido
- +441932553023
- hello@medicair.co.uk
- medicair.co.uk
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I was in hospital for 9 days with a hip…
I was in hospital for 9 days with a hip infection. I usually get bad hayfever which exacerbates my asthma, but it stopped after being in hospital for two days. I wondered if it was the super clean hospital, or if it could be the box next to my bed. Having nothing but 4 walls to stare at, I googled the brand and found the model number on the back.
Less than 12 hours out of hospital my hay fever symptoms returned, so I bought one from their website. Much more expensive than the ones you can buy from Argos which I have tried in the past, but now are relegated to the spare room.
This is completely different, so much so that I've bought one for downstairs for the dogs. When I mentioned this to the nice sales person who literally called me and walked me through setting it up over the phone! Who does that these days? How lovely.
They did ask if I could pop my experience on here, it's taken me more than a year to do but the return to sunny days reminded me how grateful I am that that a company that usually deals with hospitals spent the time to get me something I can reply on.

Respuesta de MedicAir
Fantastic customer service great air…
Fantastic customer service great air purifier really does clear the air the only criticism I have for it is replacing the filters is very difficult I don’t if it’s just me or if others are finding this a problem too.

Respuesta de MedicAir
Please with my MiniPro
MiniPro is well designed, setup is straight forward and runs very quietly on low fan settings. Ringing Medicair for advice before purchase wes really helpful, and the UK base provided clear answers. Medicair rang up post purchace to check if everthing was working well. Great to see a British designed product performing well.

Respuesta de MedicAir
Excellent Air purifier and Exceptional Customer support from MedicAir
I am very pleased with both the air purifier and the exceptional customer service offered by the MedicAir employees.
I can't say enough about how much this air purifier has helped our family's well-being, particularly my child, who has allergies and breathing problems. His breathing has significantly improved, and we have been able to reduce our use of steroid spray! It has also been demonstrated to be the only treatment that has effectively reduced my chronic sinusitis symptoms, resulting in a considerable increase in my ability to breathe more comfortably and sleep better. I was on the verge of rehoming my beloved dog, but MedicAir has enabled us to coexist together.
I've bought several air purifiers before, but MedicAir is by far the most effective. It is lightweight, elegant, and silent, and it has transformed the scent of my home into something reminiscent of a mountain retreat!
Furthermore, the outstanding customer service I received from MedicAir employees added to my positive experience. When I experienced an issue with my purifier, I contacted MedicAir customer support and was pleasantly delighted by their quick response. The company offers a two-year warranty, but what sets them apart is their approach to customer service. Their support goes beyond the scope of a normal warranty. They work on a case-by-case basis, personalising their support to their client's individual needs rather than merely checking boxes.
All of the customer service representatives were fantastic, and I'd like to especially thank Steve for his friendly and welcoming support. He made sure the process ran smoothly for me and went above and beyond to resolve the issue.
If you have any questions, I recommend contacting MedicAir customer service directly. Their commitment to client satisfaction and service has been important in my experience, and I believe their customer service sets a new standard for quality in online shopping! Thank you MedicAir!

Respuesta de MedicAir
For health reasons....
In the Autumn, for health reasons, I decided to buy an air filter.
After many hours of research I contacted Medicair for further information and spoke to Steve, who was friendly and extremely helpful.
He answered my numerous questions with patience, good humour and expert knowledge of MedicAir's products.
His advice was invaluable. I purchased two Mini Pro systems rather than one larger unit. This has given me more options as the Mini Pro's, whilst still substantial, are easier to move and I am able to take one into the kitchen when cooking and, also, upstairs into the bedroom.
The online ordering system was fuss-free. Delivery was swift and items well packaged.
Unpacking the box took longer than setting up the machine which worked instantly.
I did not install the app, from personal preference, but the controls are simple and easy to use. I use the intelligent setting and leave them to it.
The units are so quiet and blend into the room.
On changing the filter I was astounded at what had been collected and would have been breathing in.
No wonder my breathing feels easier and I am sleeping better.
Customer Service is exceptional. Steve has been great and is a credit to MedicAir. It's wonderful to be able to speak to someone immediately.
If only all customer service was like this!
I am delighted with my purchase and only wish I had bought sooner.
I highly recommend the Mini Pro and MedicAir.

Respuesta de MedicAir
We are delighted with our Medicair Air…
We are delighted with our Medicair Air Purifier which we have now had for a couple of months. We keep it in our bedroom where it runs so quietly it does it disturb our sleep and it is very reassuring to know we are sleeping in such a healthy atmosphere. Customer Service on the phone has been great, can definitely recommend the company and the product .

Respuesta de MedicAir
Not had this unit long……
Not had this unit long, but here are my initial thoughts.
Good service and fast delivery. Unit appears to be well made and is of medical standards. Variety of settings for all situations. When used in conjunction with the downloaded app it is very easy to use and gives useful functionality and data. My only criticism is that operating the unit directly from its touchscreen is not very precise and requires numerous touches to change and activate the various settings. I don’t know, whether or not this is the norm with this unit, or that I’ve been unlucky enough to purchase a faulty one.

Respuesta de MedicAir
Oakmoor School
Oakmoor School, a secondary school in Hampshire, have been using the Medicair Pro Mini in our classrooms for two weeks supporting a student with air bound allergies. The results have been very impressive to say the least. The systems are affordable, easy to set up, lightweight, and on L2 have little to no impact on classroom learning. We are all very impressed with the systems and have since ordered 3 more systems to support the air filtration of our classrooms and school. Not only are these systems reliable and effective, the customer service from the Medicair team has been exceptional. They have been kind, caring, considerate and always on hand to offer support and advice. I cannot recommend this company and these products highly enough - not just in schools, but in any business or workspace.

Respuesta de MedicAir
Life changing for my daughter
My teenage daughter suffers some life long anaphylactic allergies. Unfortunately, since starting secondary school she has been having daily reactions. After the most complex testing by one of London's top allergy hospitals, we're are no further forward on the cause. She is suffering air borne reactions and we have spent over 2 years trying to get on top of them. A month ago I reached out to Medicair. I spoke with a wonderful chap called Steve. Steve was so patient with me. Took the time to listen to me. He went away to talk things through with his colleagues and then came back to me. Between us, we decided that the Medicair Pro Mini was worth a try in my daughter's classrooms. The unit arrived on the Friday. It was very simple to use but because I wanted to make sure that the school were using it correctly, i wanted to make sure I understood it. I messaged Steve and he called me on the Saturday, so that I was able to explain to the school first thing Monday morning. He explained the science behind it all, what all the numbers meant and what the unit should be showing/doing. The school set up 2 units on the Monday, and for the first time in months and months my daughter managed to stay in her lessons. Steve checked in on us at the end of the day, and has continued to do so over the last couple of weeks! You can't ask for more than that!!
The unit is small enough to not be bothered at by a class of teenagers, it's light enough to move and it is quiet enough to not draw attention. My daughter has had the unit set at level 2 (out of 4) and that has been enough to clean the air around her. The higher levels are a little noisier and would be fine if the class wasn't doing silent work. At level 2, I would suggest that the volume is similar to that of a fridge....just a gentle humm.
We have been so impressed with Medicair and the Mini Pro that the school have agreed to buy 3 more units, so that my daughter can have one in each of her classrooms, without needing to move it around.
Thanks Steve!

Respuesta de MedicAir
Absolutely excellent piece of kit
Absolutely excellent piece of kit, keeps the air clean, dust down and feels fresh and clean when you walk in (best addition to our home) would give it 100% recommendation x

Respuesta de MedicAir
This is a great air purifier
This is a great air purifier. I am sleeping much better and waking up with more energy than usual, highly recommend!
Tom I

Respuesta de MedicAir
Don’t normally write reviews but got to…
Don’t normally write reviews but got to say iam very happy with these purifiers, iam realy in to my fitness training and diet nutrition, Iam allways looking to improve my health and well-being from nutrition to boxing training , sleep , organic food , structure and good routine,
So after researching for last few weeks I decided to take my health to the next level , and Iam amazed how fresh and energetic iam felling over last 3 days since I’ve had this in my bedroom , sounds strange but I can fell the fresh air in my lungs when breathing it in ,fells like I’ve been running up a mountain and the air is clear and refreshing when breathing
I have purchased 2 of these one for my bedroom and as iam a tattooist one for my tattoo shop as I spend most of my time in these 2 rooms , iam also confident that if I get any customers that are full of cold or viruses in my tattoo room when tattooing them , I will have the purifier on level 4 and this should clear the air and prevent me from catching there viruses, I’ve been recommending this purifier to all my customers as well , I like helping peaple with there health and fitness good to practice gratitude
All so one more thing in my loft room the co2 levels were 1200 ish when first installed purifier now they down to 623
Excellent 🥊🥊🥊

Respuesta de MedicAir
Happy with the filter
Happy with the filter, unfortunately, the top pin in the plug snapped off. I emailed them to say it had broken. The same day, they called me and said a new one was on the way to me. The following day it had been delivered. Absolutely first class service, really great, thank you!

Respuesta de MedicAir
Medicair is a must have.
I have over the years purchased several air purifers which I was dissapointed with. I contacted Medicair and after speaking to Steve who answered all my questions I purchased 2 Pro minis I am very pleased with these. I can feel the air is cleaner. My breathing is better and I sleep better. I recommend these. I am impressed with the after care support.

Respuesta de MedicAir
Must-have for pet owners!!
Right, let me cut to the chase. Initially, I was bloody sceptical about the Medicair Pro, especially with their salesmen coming on stronger than a double espresso. You’d think a medically-endorsed device wouldn’t need the hard sell, but here we are. Taking the plunge? Best decision ever.
We’re pet owners in a spacious 220m^3 home, and we’d sometimes get a whiff of that ‘pet owner’ scent—particularly noticeable when returning home or having guests. Once this unit was up and running, the air had a palpable freshness, and visitors immediately spotted the absence of any pet-related odour. Basically, our house over the next few weeks started to smell like a whole lot of nothing, and that’s a f*ckin win in my book.
Two months on the clock, after rolling in compliments about our now odour-free digs, we’re really seeing the full effects in every way now. My own nagging allergies to pollen and my pets? Fair bit better whenever inside, and that’s saying something. Spills or bad odour down a few rooms away? Gone in minutes. Summer heat has been easier with less stuffy air too.
UV disinfection - Well, can’t exactly test it, but we haven’t gotten sick this summer.
The app? Well, it’s a bit of a faff. Even for someone tech-savvy, the pairing process could use some streamlining. Also, would it kill them to add a dark mode? On the upside, the app lets you fiddle with automations, timers, and even IFTTT, so it’s not all dogsh*t. Make sure you have 2.4ghz WiFi integrated or as a separate network.
The ‘Reakt’ mode is the cherry on top. This clever b*stard adjusts to real-time air quality, and it’s bang on. Vape or cook something pungent nearby, and the machine ramps up like it’s going into battle. This filter has thousands of hours left on its life indicator span even though we use this machine all the time. We’ve had to do virtually 0 maintenance in 2 months thus far.
To sum it up, if you’ve got pets, this is the must-have gadget. Two months in, and the benefits are clear as day. The app could use a nip and tuck, but the unit? Bloody effective. Have had cheap air ‘purifiers’ for years, they don’t come close. Many many businesses should get one of these; gyms, salons, schools, offices. God-send product. Wish I had the money for a mini bedroom one

Respuesta de MedicAir
Air purifier like no other. MedicAir helps me sleep better
My flat used to get very dusty within 2-3 days but since I got the MedicAir Purifier I don’t have those problems. I just leave it on their intelligent setting that detect when to turn on automatically so I don’t have to worry about it. I am a bit of a data geek and I love their MedicAir Data app which shows me what was the air quality in my flat throughout the year. Best purchase ever!

Respuesta de MedicAir
These Air Purifiers are truly amazing
These Air Purifiers are truly amazing! They are the best Purifier I have ever had. Incredibly quiet and they look very stylish in my offices and at home. I have the Medicair Mini and Pro and I would strongly recommend both to anyone wanting a quality air purifier.

Respuesta de MedicAir
Filter issues
Having bought one of the purifiers for my home recently i have to say the service received was excellent and staff delightful.I do however have one issue that i was not too happy with.The unit should have had 5000hrs filter life ,yet when it was first connected it registered as 4300.This equates to a whole month practically and this is quite significant considering the price.We did wonder if we had received a unit that had been returned as you are able to have a months trial. Also because of issues caused by ourselves the company offered a further £25 off which we are yet to receive.The filter issue was mentioned to staff who said they would look into it but have yet to receive a reply.After all these issues i have to say i am delighted with the purifier and it does what it says on the tin.

Respuesta de MedicAir
Great Service!
Recently placed an order for replacement filters - excellent service, fast delivery and very helpful with any request we asked.
Highly recommend

Respuesta de MedicAir
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