MedicAir Opiniones 

135
•
TrustScore: 4.5 sobre 5

4,3

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

The customer service is good and the filters are great. I left a star out as I had to wait for supplies to be in and the filters on the website were not the correct ones. I noticed they have said they... Ver más

Valorada con 5 estrellas sobre 5

Happy Customer Review ⭐⭐⭐⭐⭐ I’ve been using the MedicAir Pro Mini and I’m genuinely very happy with it. I’ve noticed a real difference, especially with my sleep — the air feels cleaner and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I use the Medicair Mini Pro purifier in my 3d printing business. Did a lot of research and have been using for 6 months now. The air is clean, breathable and healthy. It has resolved health issues i... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We are delighted we choose the Medicair product. It does what it says on the tin. Our units constantly monitor and clean the air that we all breath in using both HEPA filters and UV Lighting as reco... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de filtros de aire
  2. también en la categoría
  3. Equipamiento y suministros hospitalarios
  4. Mayorista de suministros de oficina
  5. Proveedor de equipos de oficina
  6. Servicio de business-to-business
  7. Tienda de electrónica

Sobre MedicAir

Escrito por la empresa

UK's Top-Rated Medical-Grade Air Purifiers

Who We Are

A UK-based company established by a team of medical professionals, employing advanced medical-grade purification and filtration technology in air purifier to make the indoor air safer to breathe in.

Medical-Grade Air Purification

Our advanced air purifiers feature HEPA-13/14 filters and safe UV technology to effectively remove VOCs, pollen, mould, allergens and 99.99% of viruses and bacteria.

Verified Trust

MedicAir® air purifiers are Independently tested by globally accredited labs like intertek, crem co. and airmid health group.

Customer Service

Our dedicated support team is available to assist you with any question or concerns you may have regarding the products, orders or after-sales support.

Guarantee

Our air purifiers come with a satisfaction guarantee and a warranty of up to 3 years, ensuring long-term protection and peace of mind for our customers.


About MedicAir

Visit Website Shop Pro Mini Shop Pro Shop The Category Call Now Contact Us

About Us

MedicAir®, a UK-based company established by a team of medical professionals, employs advanced medical-grade purification and filtration technology.

MedicAir® solutions have aided numerous businesses, healthcare facilities, and individuals in minimizing the risks associated with indoor air pollutants, ensuring a breath of fresher air.

MedicAir® air purifiers are Independently tested by globally accredited labs and are a trusted choice for leading healthcare facilities worldwide.

MedicAir's Guarantee of 99.99% Air Sterilisation

At MedicAir we pride ourselves on our medical-grade air purifiers, ensuring cleaner and safer indoor air!

At MedicAir we pride ourselves on our medical-grade air purifiers, ensuring cleaner and safer indoor air!

All our air purifiers are made to ensure medical-grade air purification in your indoor spaces by removing 99.99% viruses & bacteria and mould spores as small as 0.1 microns with our latest HEPA-13/14 filters and safe UV technology.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

135 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,3

Todas las opiniones

(135)

26 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I was in hospital for 9 days with a hip…

I was in hospital for 9 days with a hip infection. I usually get bad hayfever which exacerbates my asthma, but it stopped after being in hospital for two days. I wondered if it was the super clean hospital, or if it could be the box next to my bed. Having nothing but 4 walls to stare at, I googled the brand and found the model number on the back.

Less than 12 hours out of hospital my hay fever symptoms returned, so I bought one from their website. Much more expensive than the ones you can buy from Argos which I have tried in the past, but now are relegated to the spare room.

This is completely different, so much so that I've bought one for downstairs for the dogs. When I mentioned this to the nice sales person who literally called me and walked me through setting it up over the phone! Who does that these days? How lovely.
They did ask if I could pop my experience on here, it's taken me more than a year to do but the return to sunny days reminded me how grateful I am that that a company that usually deals with hospitals spent the time to get me something I can reply on.

12 de julio de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir


Thank you so much for sharing your incredible experience! We're truly delighted to hear how our air purifier made such a significant difference in your life, especially during your hospital stay and afterward. Your story is a testament to the effectiveness of our product in providing relief from hay fever and asthma symptoms. We're thrilled that our team could assist you with setting it up and provide exceptional service. Your feedback means the world to us, and we're grateful for your support. Here's to many more sunny, symptom-free days ahead!

Valorada con 4 estrellas sobre 5

Fantastic customer service great air…

Fantastic customer service great air purifier really does clear the air the only criticism I have for it is replacing the filters is very difficult I don’t if it’s just me or if others are finding this a problem too.

28 de febrero de 2024
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your insightful feedback! We're thrilled to hear that you're enjoying our air purifier and experiencing the benefits it provides. We strive to offer top-notch customer service, and it's wonderful to know that you've had a positive experience with us. Your feedback regarding the difficulty of replacing the filters is unusual but duly noted. If you have any further concerns or suggestions, please don't hesitate to reach out to us. We appreciate your support and hope to continue exceeding your expectations in the future!

Valorada con 5 estrellas sobre 5

Please with my MiniPro

MiniPro is well designed, setup is straight forward and runs very quietly on low fan settings. Ringing Medicair for advice before purchase wes really helpful, and the UK base provided clear answers. Medicair rang up post purchace to check if everthing was working well. Great to see a British designed product performing well.

26 de enero de 2024
Logotipo de MedicAir

Respuesta de MedicAir


Thank you for your stellar review! We're thrilled to hear that the Pro Mini's design, user-friendly setup, and quiet operation have met your expectations. Our team at MedicAir takes pride in offering helpful and clear advice, ensuring a seamless experience from pre-purchase enquiries to post-purchase follow-ups. It's fantastic to know that our British-designed product has proven effective for you. Your satisfaction is our priority, and we appreciate your support. If you ever need further assistance or have additional questions, please don't hesitate to reach out. Thanks again for choosing MedicAir!

Valorada con 5 estrellas sobre 5

Excellent Air purifier and Exceptional Customer support from MedicAir

I am very pleased with both the air purifier and the exceptional customer service offered by the MedicAir employees.
I can't say enough about how much this air purifier has helped our family's well-being, particularly my child, who has allergies and breathing problems. His breathing has significantly improved, and we have been able to reduce our use of steroid spray! It has also been demonstrated to be the only treatment that has effectively reduced my chronic sinusitis symptoms, resulting in a considerable increase in my ability to breathe more comfortably and sleep better. I was on the verge of rehoming my beloved dog, but MedicAir has enabled us to coexist together.
I've bought several air purifiers before, but MedicAir is by far the most effective. It is lightweight, elegant, and silent, and it has transformed the scent of my home into something reminiscent of a mountain retreat!
Furthermore, the outstanding customer service I received from MedicAir employees added to my positive experience. When I experienced an issue with my purifier, I contacted MedicAir customer support and was pleasantly delighted by their quick response. The company offers a two-year warranty, but what sets them apart is their approach to customer service. Their support goes beyond the scope of a normal warranty. They work on a case-by-case basis, personalising their support to their client's individual needs rather than merely checking boxes.
All of the customer service representatives were fantastic, and I'd like to especially thank Steve for his friendly and welcoming support. He made sure the process ran smoothly for me and went above and beyond to resolve the issue.
If you have any questions, I recommend contacting MedicAir customer service directly. Their commitment to client satisfaction and service has been important in my experience, and I believe their customer service sets a new standard for quality in online shopping! Thank you MedicAir!

6 de febrero de 2024
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you immensely for sharing your incredible experience with MedicAir! We're overjoyed to learn about the positive impact our air purifier has had on your family's well-being, especially your child's respiratory health. It's great to hear that our product has not only improved breathing but also prevented drastic measures like rehoming your beloved dog. We're equally pleased that our customer service, particularly Steve, could enhance your experience. We strive to go beyond standard warranties, providing personalised support. Your recommendation means the world to us. Thank you for choosing MedicAir; we're honoured to be part of your home's transformation and your journey to a healthier lifestyle!

Valorada con 5 estrellas sobre 5

For health reasons....

In the Autumn, for health reasons, I decided to buy an air filter.
After many hours of research I contacted Medicair for further information and spoke to Steve, who was friendly and extremely helpful.
He answered my numerous questions with patience, good humour and expert knowledge of MedicAir's products.
His advice was invaluable. I purchased two Mini Pro systems rather than one larger unit. This has given me more options as the Mini Pro's, whilst still substantial, are easier to move and I am able to take one into the kitchen when cooking and, also, upstairs into the bedroom.
The online ordering system was fuss-free. Delivery was swift and items well packaged.
Unpacking the box took longer than setting up the machine which worked instantly.
I did not install the app, from personal preference, but the controls are simple and easy to use. I use the intelligent setting and leave them to it.
The units are so quiet and blend into the room.
On changing the filter I was astounded at what had been collected and would have been breathing in.
No wonder my breathing feels easier and I am sleeping better.
Customer Service is exceptional. Steve has been great and is a credit to MedicAir. It's wonderful to be able to speak to someone immediately.
If only all customer service was like this!
I am delighted with my purchase and only wish I had bought sooner.
I highly recommend the Mini Pro and MedicAir.

16 de octubre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for taking the time to share your wonderful experience with MedicAir! We're thrilled to hear that Steve provided you with friendly and expert assistance, guiding you through the selection process. It's fantastic that you found the Pro Mini systems to be versatile and effective in improving air quality throughout your home. We're delighted our customer service, led by Steve, met your expectations. Your recommendation means a lot, and we're grateful for your trust. Wishing you continued enjoyment of clean air and enhanced well-being. Should you ever need further assistance, we're here for you!

Valorada con 5 estrellas sobre 5

We are delighted with our Medicair Air…

We are delighted with our Medicair Air Purifier which we have now had for a couple of months. We keep it in our bedroom where it runs so quietly it does it disturb our sleep and it is very reassuring to know we are sleeping in such a healthy atmosphere. Customer Service on the phone has been great, can definitely recommend the company and the product .

22 de diciembre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your glowing review! We're thrilled to hear that your MedicAir Air Purifier has been a delightful addition to your bedroom. Creating a quiet and healthy atmosphere for your sleep is our goal, and we're delighted we've achieved that for you. It's heartening to know that our customer service has met your expectations. We appreciate your recommendation and are grateful for your trust. If you ever have more feedback or questions, feel free to reach out. Wishing you continued enjoyment of clean and fresh air!

Valorada con 4 estrellas sobre 5

Not had this unit long……

Not had this unit long, but here are my initial thoughts.
Good service and fast delivery. Unit appears to be well made and is of medical standards. Variety of settings for all situations. When used in conjunction with the downloaded app it is very easy to use and gives useful functionality and data. My only criticism is that operating the unit directly from its touchscreen is not very precise and requires numerous touches to change and activate the various settings. I don’t know, whether or not this is the norm with this unit, or that I’ve been unlucky enough to purchase a faulty one.

8 de diciembre de 2023
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your positive feedback and for choosing our product! We're pleased to hear about your positive experience with our service, fast delivery, and the unit's medical-grade quality. We appreciate your feedback regarding the touchscreen operation. While it's uncommon for this to be an issue, we apologise for any inconvenience. Your satisfaction is our priority, and we'd be happy to assist you further. If the problem persists please reach out to our support team, and we'll ensure your unit meets the highest standards of functionality. Thank you for bringing this to our attention, and we appreciate your understanding.

Valorada con 5 estrellas sobre 5

Oakmoor School

Oakmoor School, a secondary school in Hampshire, have been using the Medicair Pro Mini in our classrooms for two weeks supporting a student with air bound allergies. The results have been very impressive to say the least. The systems are affordable, easy to set up, lightweight, and on L2 have little to no impact on classroom learning. We are all very impressed with the systems and have since ordered 3 more systems to support the air filtration of our classrooms and school. Not only are these systems reliable and effective, the customer service from the Medicair team has been exceptional. They have been kind, caring, considerate and always on hand to offer support and advice. I cannot recommend this company and these products highly enough - not just in schools, but in any business or workspace.

15 de diciembre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your outstanding review! We're thrilled to have made a positive impact on the air quality in your classrooms and to support a student with allergies. It's fantastic to hear that the MedicAir Pro Mini systems are affordable, easy to set up, and have minimal impact on learning. We're grateful for your trust and for ordering additional systems. Your kind words about our customer service mean a lot, and we're dedicated to providing ongoing support. We appreciate your high recommendation and look forward to continuing to contribute to a healthy learning environment at Oakmoor School!

Valorada con 5 estrellas sobre 5

Life changing for my daughter

My teenage daughter suffers some life long anaphylactic allergies. Unfortunately, since starting secondary school she has been having daily reactions. After the most complex testing by one of London's top allergy hospitals, we're are no further forward on the cause. She is suffering air borne reactions and we have spent over 2 years trying to get on top of them. A month ago I reached out to Medicair. I spoke with a wonderful chap called Steve. Steve was so patient with me. Took the time to listen to me. He went away to talk things through with his colleagues and then came back to me. Between us, we decided that the Medicair Pro Mini was worth a try in my daughter's classrooms. The unit arrived on the Friday. It was very simple to use but because I wanted to make sure that the school were using it correctly, i wanted to make sure I understood it. I messaged Steve and he called me on the Saturday, so that I was able to explain to the school first thing Monday morning. He explained the science behind it all, what all the numbers meant and what the unit should be showing/doing. The school set up 2 units on the Monday, and for the first time in months and months my daughter managed to stay in her lessons. Steve checked in on us at the end of the day, and has continued to do so over the last couple of weeks! You can't ask for more than that!!
The unit is small enough to not be bothered at by a class of teenagers, it's light enough to move and it is quiet enough to not draw attention. My daughter has had the unit set at level 2 (out of 4) and that has been enough to clean the air around her. The higher levels are a little noisier and would be fine if the class wasn't doing silent work. At level 2, I would suggest that the volume is similar to that of a fridge....just a gentle humm.
We have been so impressed with Medicair and the Mini Pro that the school have agreed to buy 3 more units, so that my daughter can have one in each of her classrooms, without needing to move it around.
Thanks Steve!

14 de diciembre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for sharing your heartfelt experience with MedicAir, and we're truly grateful for your kind words. We understand the challenges your daughter faces with anaphylactic allergies, and we're thrilled to have played a role in improving her classroom environment. Steve is indeed an asset to our team, and we're delighted he provided the support you needed, explaining the science behind our MedicAir Pro Mini. It warms our hearts to learn that your daughter can now stay in her lessons comfortably. We're honoured to have earned your trust, and we look forward to continuing to support you and your daughter's well-being.

Valorada con 5 estrellas sobre 5

Absolutely excellent piece of kit

Absolutely excellent piece of kit, keeps the air clean, dust down and feels fresh and clean when you walk in (best addition to our home) would give it 100% recommendation x

1 de diciembre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your stellar review! We're thrilled to hear that our air purifier has become the best addition to your home. Your description of the clean and fresh feeling is exactly what we aim for. Maintaining clean air and reducing dust is our priority. We appreciate your 100% recommendation and are delighted to have made a positive impact. If you ever have further feedback or questions, feel free to reach out. Here's to continued freshness and cleanliness in your home!

Valorada con 5 estrellas sobre 5

This is a great air purifier

This is a great air purifier. I am sleeping much better and waking up with more energy than usual, highly recommend!

Tom I

28 de noviembre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your glowing review! We're thrilled to hear that our air purifier has positively impacted your sleep and energy levels. Your recommendation means a lot to us, and we're delighted to contribute to your well-being. If you ever have questions or need further assistance, please feel free to reach out. Wishing you continued restful nights and energised mornings!

Valorada con 5 estrellas sobre 5

Don’t normally write reviews but got to…

Don’t normally write reviews but got to say iam very happy with these purifiers, iam realy in to my fitness training and diet nutrition, Iam allways looking to improve my health and well-being from nutrition to boxing training , sleep , organic food , structure and good routine,
So after researching for last few weeks I decided to take my health to the next level , and Iam amazed how fresh and energetic iam felling over last 3 days since I’ve had this in my bedroom , sounds strange but I can fell the fresh air in my lungs when breathing it in ,fells like I’ve been running up a mountain and the air is clear and refreshing when breathing
I have purchased 2 of these one for my bedroom and as iam a tattooist one for my tattoo shop as I spend most of my time in these 2 rooms , iam also confident that if I get any customers that are full of cold or viruses in my tattoo room when tattooing them , I will have the purifier on level 4 and this should clear the air and prevent me from catching there viruses, I’ve been recommending this purifier to all my customers as well , I like helping peaple with there health and fitness good to practice gratitude
All so one more thing in my loft room the co2 levels were 1200 ish when first installed purifier now they down to 623
Excellent 🥊🥊🥊

13 de noviembre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

We appreciate your exceptional review! It's fantastic to hear that our purifiers have elevated your health and well-being. Your commitment to a healthy lifestyle, from fitness training to a balanced diet, aligns perfectly with our mission. We're thrilled to be a part of your routine and that you've experienced increased energy and freshness in just three days.

Your decision to have purifiers in both your bedroom and tattoo shop showcases their versatile benefits. It's gratifying to know that you're confident in the purifier's ability to maintain a clean environment, and we're honored to be recommended to your customers.

The significant reduction in CO2 levels in your loft room is impressive, reflecting the purifier's effectiveness. We're here to support your health journey, and if you ever have questions, feel free to reach out.

Thank you for choosing us!

Valorada con 5 estrellas sobre 5

Happy with the filter

Happy with the filter, unfortunately, the top pin in the plug snapped off. I emailed them to say it had broken. The same day, they called me and said a new one was on the way to me. The following day it had been delivered. Absolutely first class service, really great, thank you!

23 de noviembre de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your positive review! We're pleased to hear you're happy with our filter, and we sincerely apologise for the inconvenience with the plug. We appreciate your quick communication, and it's fantastic to know our team promptly addressed the issue, providing you with a new plug swiftly. Your satisfaction is our priority, and we're grateful for your acknowledgment of our first-class service. If you have any further concerns or questions, please don't hesitate to reach out. Thank you for choosing us, and we look forward to continuing to meet your expectations!

Valorada con 5 estrellas sobre 5

Medicair is a must have.

I have over the years purchased several air purifers which I was dissapointed with. I contacted Medicair and after speaking to Steve who answered all my questions I purchased 2 Pro minis I am very pleased with these. I can feel the air is cleaner. My breathing is better and I sleep better. I recommend these. I am impressed with the after care support.

14 de julio de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

We are committed to providing top-quality air purifiers and exceptional customer service, and your feedback inspires us to continue this mission. Your trust in MedicAir is invaluable to us.

Valorada con 5 estrellas sobre 5

Must-have for pet owners!!

Right, let me cut to the chase. Initially, I was bloody sceptical about the Medicair Pro, especially with their salesmen coming on stronger than a double espresso. You’d think a medically-endorsed device wouldn’t need the hard sell, but here we are. Taking the plunge? Best decision ever.

We’re pet owners in a spacious 220m^3 home, and we’d sometimes get a whiff of that ‘pet owner’ scent—particularly noticeable when returning home or having guests. Once this unit was up and running, the air had a palpable freshness, and visitors immediately spotted the absence of any pet-related odour. Basically, our house over the next few weeks started to smell like a whole lot of nothing, and that’s a f*ckin win in my book.

Two months on the clock, after rolling in compliments about our now odour-free digs, we’re really seeing the full effects in every way now. My own nagging allergies to pollen and my pets? Fair bit better whenever inside, and that’s saying something. Spills or bad odour down a few rooms away? Gone in minutes. Summer heat has been easier with less stuffy air too.

UV disinfection - Well, can’t exactly test it, but we haven’t gotten sick this summer.

The app? Well, it’s a bit of a faff. Even for someone tech-savvy, the pairing process could use some streamlining. Also, would it kill them to add a dark mode? On the upside, the app lets you fiddle with automations, timers, and even IFTTT, so it’s not all dogsh*t. Make sure you have 2.4ghz WiFi integrated or as a separate network.

The ‘Reakt’ mode is the cherry on top. This clever b*stard adjusts to real-time air quality, and it’s bang on. Vape or cook something pungent nearby, and the machine ramps up like it’s going into battle. This filter has thousands of hours left on its life indicator span even though we use this machine all the time. We’ve had to do virtually 0 maintenance in 2 months thus far.

To sum it up, if you’ve got pets, this is the must-have gadget. Two months in, and the benefits are clear as day. The app could use a nip and tuck, but the unit? Bloody effective. Have had cheap air ‘purifiers’ for years, they don’t come close. Many many businesses should get one of these; gyms, salons, schools, offices. God-send product. Wish I had the money for a mini bedroom one

26 de agosto de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

It's truly heartwarming to hear how MedicAir air purifiers have made a positive impact on your lives and the lives of your loved ones. These reviews serve as a reminder of the difference our air purifiers can make in creating a healthier and more comfortable living environment.

Valorada con 5 estrellas sobre 5

Air purifier like no other. MedicAir helps me sleep better

My flat used to get very dusty within 2-3 days but since I got the MedicAir Purifier I don’t have those problems. I just leave it on their intelligent setting that detect when to turn on automatically so I don’t have to worry about it. I am a bit of a data geek and I love their MedicAir Data app which shows me what was the air quality in my flat throughout the year. Best purchase ever!

10 de junio de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for being part of the MedicAir community and for choosing our products. Your reviews make a real difference, and we are genuinely appreciative of your support.

Valorada con 5 estrellas sobre 5

These Air Purifiers are truly amazing

These Air Purifiers are truly amazing! They are the best Purifier I have ever had. Incredibly quiet and they look very stylish in my offices and at home. I have the Medicair Mini and Pro and I would strongly recommend both to anyone wanting a quality air purifier.

9 de mayo de 2023
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Thank you for your review. Your reviews not only encourage us but also help others make informed decisions about improving their air quality and overall well-being.

Valorada con 4 estrellas sobre 5

Filter issues

Having bought one of the purifiers for my home recently i have to say the service received was excellent and staff delightful.I do however have one issue that i was not too happy with.The unit should have had 5000hrs filter life ,yet when it was first connected it registered as 4300.This equates to a whole month practically and this is quite significant considering the price.We did wonder if we had received a unit that had been returned as you are able to have a months trial. Also because of issues caused by ourselves the company offered a further £25 off which we are yet to receive.The filter issue was mentioned to staff who said they would look into it but have yet to receive a reply.After all these issues i have to say i am delighted with the purifier and it does what it says on the tin.

1 de septiembre de 2022
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Hi Geoff,

Thank you for taking the time to write a review about your experience. We really appreciate the honest and transparent feedback.

We are happy we could speak with you over the phone to help clarify your filter query, we sincerely apologise for any confusion we might have caused.

We hope you feel that we undertook the necessary care and attention with your case and confirm that we will be here to help in any further way if this is ever necessary.

Wishing you a wonderful rest of your week.

The MedicAir team

Valorada con 5 estrellas sobre 5

Great Service!

Recently placed an order for replacement filters - excellent service, fast delivery and very helpful with any request we asked.
Highly recommend

28 de julio de 2022
Opinión espontánea
Logotipo de MedicAir

Respuesta de MedicAir

Your trust in MedicAir is invaluable to us, and we will continue to work tirelessly to meet and exceed your expectations.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más