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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Ordered bulbs for retinoscope. Very competitive price. Order processed quickly and received in good time. One of the bulbs did not work when received. Emailed the company three times (inclu... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Never previously used this company before. Competitive pricing. Quick delivery. Good communication via text or emails through. Minus a star for overly expensive delivery. Bit of a joke massive box for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

unkomplizierte Abwicklung, fast schnelle Lieferung (shipping halt). War trotz shipping schneller als die inländische Bestellung. Natürlich Umrechnungskurs UK, shipping costs und Zollgebühren beachten... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered 3 lamps for a projector on Monday the 4t of March at 3pm. They arrived on Tuesday at 1 pm, within less than 24 hrs. Genuine Osram lamps, made in Germany, well packed. The price was the lowes... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de equipamiento médico
  2. también en la categoría
  3. Fabricante de artículos de iluminación

Escrito por la empresa

MedLamps specialises in medical lamps and technical (microscope/projector) bulbs. We supply lamps to a wide range of professions including NHS Trusts, doctors' surgeries, dentists, opticians, veterinary practices and scientific and medical research facilities.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

269 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(269)

5 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Easy ordering

Easy ordering, great range

3 de febrero de 2024
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your kind review, we are delighted you are happy with our product range and our service.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Rapidly received in post

Rapidly received in post. Instrument all I wanted. No information, though, that I needed a charger for the battery. But nice and quick - great job.

28 de enero de 2024
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Samantha,

Thank you for your kind review.

We are glad your item was received quickly.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Very prompt delivery!

12 de enero de 2024
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Amanda,

Thank you for your kind review, we are delighted you are happy with the delivery.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 3 estrellas sobre 5

Mixed experience

They are very polite and responsive on the phone. Unfortunately, two out of four Keeler otoscope bulbs did not work. They don’t check before sending them out. So I’m disappointed.

18 de diciembre de 2023
Opinión espontánea
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi John,

Thank you for your review, we are sorry that the bulbs that you received were faulty on arrival, this is not something that happens often.

We will raise this issue with Keeler to see if they can shed some light with the faulty bulbs.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Fast shipping

Fast shipping, good service, highly recommended

27 de noviembre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your kind review, we are delighted that you are happy with our service.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant. Good value and arrived next day. Delighted

4 de diciembre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your very kind review, we are delighted we were able to help you and your order was delivered promptly.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Good quality replacement bulb and…

Good quality replacement bulb and arrived promptly

9 de noviembre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Paul,

Thank you for your kind review, we are delighted you are happy with our service and the delivery speed.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Very quick delivery

Excellent service and quick delivery as always.

3 de noviembre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Alan,

Thank you for your kind words, we are delighted you are happy with the service that you received.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Items ordered arrived in good time and…

Items ordered arrived in good time and were well packaged.

31 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your kind review, we are delighted that your order arrived promptly and safely.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Excellent transaction

3 de noviembre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your very kind review, we are delighted to be able to help.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. Life saver when slit lamp bulbs needed. I always buy spares and the service is excellent

1 de noviembre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your kind words, we are delighted we were able to help with your slit lamp bulbs.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 4 estrellas sobre 5

I got what I needed

I got what I needed, but postal charges were slightly higher for such a small item. The shipment box was also biger for such a small item
I think if use small box would reduce the postal charge and hence overall price.

28 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your review, we will take your comments regarding the size of our packaging onboard, we sell a wide range of products of different sizes.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Received on time

Received on time, with regular updates regarding delivery date and time.
Thank you.

30 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your kind review, we are delighted that you are happy with our service.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

I recommend Medlamps

12 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi,

Thank you for your kind review, we are delighted that you would recommend us and we provided you with a good start.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

This bulb arived within 2 days of my…

This bulb arived within 2 days of my order and worked.
Unfortunately, the first one I ordered on the 6th. Oct falled to light and 'blew' when power was turned on.
The lamp is in good order and I'm used to changing the bulb. I can only say the bulb was U/S from the start. I didn't think it was worth sending back as the filament had detached and was lying in the bottom of the bulb. If you feel charatable towards the NHS a replacement bulb would help. Other than that, the second one is very good.
Thank you,
John Simnett

16 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi John,

Thank you for your kind review, we are sorry to hear that you had some issues with the first lamp, we have just sent you a replacement for your original order that wasn't working, so you now have a spare.

If you need anything else then please let us know.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Good value

Good value
Quick delivery

3 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Timothy,

Thank you for your kind review, we are delighted that you got good value and your order arrived swiftly.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 1 estrellas sobre 5

It cost me and extra €8.05 because of…

It cost me and extra €8.05 because of duty into ireland. This should be accounted for at checkout

8 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Connie,

Thank you for your message, we are looking at how to simplify orders for outside the UK.

Currently we are only able to advise customers in our terms and conditions that local taxes may be applicable.

Thanks
Will
MedLamps UK

Valorada con 1 estrellas sobre 5

From the time the item left UK to-date…

From the time the item left UK to-date it's now two weeks and it has not reached destination.

28 de septiembre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Derick,

Thank you for your message, we will investigate this with Royal Mail International Service, once packages are collected from us unfortunately we have little control over them.

We will ask Royal Mail for an update, and we will let you know by email.

Thank you for bringing this to our attention, and apologies for the delivery taking longer than expected.

Thanks
Will
MedLamps

Valorada con 5 estrellas sobre 5

Good service.

A good product,perfectly supplied, and delivered.

3 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Joan,
Thank you for your kind review, we are delighted that we were able to help you.

We wish you all the best.

Thanks
Will
MedLamps UK

Valorada con 5 estrellas sobre 5

Vinbtage microscope bulbs astocked, shipped on time and well packed

I was so relieved to see that you stocked replacement bulbs for an older Olympus microscope. The bulbs arrived very well packed and within four days.
Many thanks

1 de octubre de 2023
Logotipo de Medical Lamps UK

Respuesta de Medical Lamps UK

Hi Geraint,

We are delighted to have been able to help you with your vintage microscope, and we are glad they arrived promptly and safely.

We wish you all the best.

Thanks
Will
MedLamps UK

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