ABSOLUTELY HORRENDOUS EXPERIENCE ALL ROUND. AVOID!! Both frames delivered completely broken with a single sheet of bubble wrap in a thin cardboard box. Frames are extremely fragile. Nothing on the out... Ver más
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Consulta las opiniones de los clientes
Thanks for making me Happy! Ordered an 18 × 12 frame for a favourite old photo i recently had printed. Little bit anxious about whether it was going to fit properly...could not believe how PERFECTLY... Ver más
Received no confirmation e-mail of purchase. The frame did get delivered, however trying to return it seems impossible as no one is responding to e-mails at all. The website doesn’t work very well.... Ver más
Item arrived damaged, not packed adequately enough. Tried contacting via email but no response Review edited after they got in touch and replaced broken glass, all good
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Display your cherished memories. Buy beautiful decorative, vintage, antique, shabby chic, rustic, wood or box style picture frames and photo frames.
Información de contacto
unit 12 the io centre, sg1 2bd, stevenage, Reino Unido
- 01438315812
- info@memory-box.co.uk
- memory-box.co.uk
Ha contestado el 6% de las opiniones negativas
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Don’t recommend
Very flimsy and not very well made. The first frame arrived broken which has been replaced but packaging was rubbish.
Bought cheaper frames from elsewhere but wanted something other than the usual colours available in shops
Where is it?!
The first frame was broken. The glass was completely smashed and the frame broken. I sent photos of the damage and was told a new frame was in the post, weeks later I was told that frame had gone missing. Now, a third frame is in the post but we've yet to receive it!
All my picture frames were damaged.
Picture frame
The picture frame arrived 3 days earlier than expected which was excellent. I really like the frame as well. Well done
Poor all round.
Very long delivery, poor quality (open gap on one corner), expensive. Impossible to contact by phone, no responses from web page or WhatsApp. Disappointed.
Very pleased with the quality of the…
Very pleased with the quality of the frames. Could definitely recommend.
Great Value
As ever, quick service, great value frames. Always get my frames from Memory Box.
Great customer service and lovely product.
My Memory Box order was great - when a problem arose with the courier they handled it very quickly - great service - thank you.
Item never arrived however email…
Item never arrived however email response was swift
Delivered damaged...AGAIN.
Unfortunately, once again I got a product that arrived damaged. It was obviously wrapped in bubble wrap and put in it's packaging damaged. It's a picture frame, the same as the last damaged one I got.
100% failure rate ...that's impressive for all the wrong reasons, and worst of all ..it was sent out damaged. What a shower of sh...
Good product
Good product, quickly delivered.Top quality service.Will recommend and definitely use again.
Awful.
Awful. Delivery date passed, got in touch took ages to reply “sorry for delay, sending out now”. Weeks after still no product, got back in touch and no further reply except a request to “review my experience”. Asked for a refund
Very prompt service.
wrong color has been delivered
wrong color has been delivered. I ordered wood but most of the frame is black which you don't see on the pictures showing the wood colour. it's been 1 month + that I am trying to return the frame and customer service is being really slow with me. Keep asking questions and I am still unsure if they agree to take it back or not.
DO NOT BUY FROM THIS WEBSITE!!
DO NOT BUY FROM THIS WEBSITE!!! i know theres some ''good reviews'' but please read the bad ones. so many people got stolen their money, the custom service is non-existent. how funny that they responded within an hour when i needed to change my delivery method but when i tried contacting them about my order that never appeared at my door they suddendly disappeared from this universe. after 6 months i still havent recieved my order and never will, thankfully i got refunded by my bank after multiple tries but PLEASE STAY AWAY FROM MEMORY BOX
Never received my product and looks…
Never received my product and looks like they stole my money as well. Being completely ignored by the customer service. Stay away from them those thieves!!!!!
Shocking
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