I was pleasantly surprised to receive such good service from MFI today. Jade Sutton was excellent to deal with, prompt, professional and personable! She checked my order and followed up on my enquiry... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Very happy with these switches and sockets. MFI do not do the USB sockets I wanted (in addition to the standard ones) so I bought these from another (much more expensive) supplier and was delighted to... Ver más
La empresa ha respondido
Website payment section is clunky. There was a a discount code offered ‘SAVE10’. But when I went through the payment process there was nowhere to add the code. Annoying. I continued with the purchas... Ver más
I had an issue with my order which was quickly resolved by Jade Sutton . Also I felt I was listened to and given good advice when a discount code didn’t work . I was informed on how to get discount .... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
You’re invited to join us! Create the perfect home with MFI.
Información de contacto
1 Sustainability Way, Farington Moss, Leyland, PR26 6TB, Reino Unido
- info@mfi.co.uk
- mfi.co.uk
4,7
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great selection and prices for same…
Great selection and prices for same items cheaper than any other retailers
5 de octubre de 2026
Respuesta de MFI
Thank you so much for the fantastic review! We work incredibly hard to source the best selection of items while keeping our prices as competitive as possible, so it means the world to hear that we beat out the other retailers for you.
Giving our customers the best value is what we are all about. We truly appreciate your support and look forward to helping you save on your next order!
Victoria @MFI 🐬️
Respuesta de MFI
Thank you for taking the time to leave us a review! We are delighted to hear that your experience with us was quick, smooth, and to the point.
Delivering a seamless service is always our top priority, and we look forward to welcoming you back next time.
Victoria @MFI 🐬️
Had a small problem with my order (my…
Had a small problem with my order (my fault) and Chris Holding at customer service went above and beyond to fix it for me. Very grateful!
5 de octubre de 2026
Opinión espontánea
Respuesta de MFI
Thank you so much for the wonderful review! Mistakes happen to the best of us, so please don't worry about that at all. We are just incredibly glad that Chris was there to help steer things right for you.
Going above and beyond is exactly what Chris does best, and we will be sure to pass your lovely compliments along to him—it will absolutely make his day.
Thank you for choosing us, and please don't hesitate to reach out if you ever need anything else!
Victoria @MFI 🐬️
The delivery went wrong (they came to…
The delivery went wrong (they came to deliver chairs I have ordered, but they weren't on the lorry), but the customer service corrected this. Chris Holding was so proactive and friendly and sorted me out. Thank you
5 de octubre de 2026
Opinión espontánea
Respuesta de MFI
Thank you so much for taking the time to share your experience! While we are truly sorry that your chairs were missing from the lorry on the first attempt, we are absolutely delighted to hear that our customer service team turned it around for you.
Being proactive and friendly is exactly what we aim for, and we will make sure Chris gets the special recognition he deserves for sorting everything out so quickly.
We truly appreciate your understanding and patience, and we hope you love your new chairs!
Victoria @MFI 🐬️
I had an issue with my order which was…
I had an issue with my order which was quickly resolved by Jade Sutton . Also I felt I was listened to and given good advice when a discount code didn’t work . I was informed on how to get discount .
I have no problems in ordering from you again as my issues where resolved so well and quickly by Jade Sutton
5 de octubre de 2026
Opinión espontánea
Respuesta de MFI
Thank you so much for taking the time to share your experience! We are so glad to hear that Jade was able to turn things around for you so quickly.
It is incredibly important to us that our customers feel listened to, especially when a discount code doesn’t work as expected. We are delighted that Jade could guide you through the process and get your order sorted perfectly.
Knowing that you would confidently order from us again completely makes our day. We will ensure Jade gets the special recognition she deserves for her fantastic support!
Victoria @MFI 🐬️
Efficient and fast
5 de septiembre de 2026
Respuesta de MFI
Thank you for the fantastic review! We love hearing that your experience with us was both efficient and fast.
Our team works hard to keep things moving quickly for our customers, so your feedback means a lot to us. We look forward to serving you again soon!
Victoria @MFI 🐬️
delivery was expensive especially when…
delivery was expensive especially when you quote 7 working days for standard and i needed it quickly thank you
5 de octubre de 2026
Respuesta de MFI
Thank you for sharing your feedback with us. We are glad to hear your order arrived, but we are truly sorry that our standard delivery timeframe and pricing didn't align with what you needed for this purchase.
Our standard 7 working day option is designed to be a reliable baseline, but we completely understand how stressful it is when you need an item quickly.
Victoria @MFI 🐬️
Easy to use.....
5 de octubre de 2026
Respuesta de MFI
Thank you for the five stars! We work hard to keep our platform as simple and straightforward as possible, so we are absolutely thrilled to hear it was easy to use.
We appreciate your support and look forward to serving you again soon!
Victoria @MFI 🐬️
Respuesta de MFI
Thank you so much for the review! We are thrilled to hear that you had a completely seamless ordering experience with us.
We always aim to make getting your products as quick and easy as possible. We hope you enjoy your purchase, and we look forward to welcoming you back next time!
Victoria @MFI 🐬️
Jade was excellent
Jade was excellent. Very efficient, resolved my query perfectly.
5 de octubre de 2026
Opinión espontánea
Respuesta de MFI
Thank you so much for taking the time to leave us a review! We are absolutely thrilled to hear that Jade provided such efficient and excellent service.
We will be sure to pass your kind words along to Jade—she will be delighted to know she resolved your query perfectly. Thanks again for choosing us!
Victoria @MFI 🐬️
Good Easy to Place Ordering.
I was able to order goods easily, was kept advised of progress with my order and its expected delivery. I will happily use MFI again as they stock many things and at attractive prices.
2 de octubre de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience with the service the team and I provide, we are always happy to support, so should you need our help please do feel free to reach out! 🙂
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Easy ordering2026
4 de octubre de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order! 😁
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Beautiful garden table and chairs
Beautiful garden table and chairs
Gift for our Mum’s 90th birthday
She has spent her summer outside in style
21 de agosto de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see that the gift was all and more than you hoped for! Mum's deserve the absolute best, and we hope she's also had a fantastic summer outdoors in her new furniture! 😌
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order! 😎
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Respuesta de MFI
Good morning,
Thank you for your fantastic 4-star Trustpilot review!
I am really happy to see you had ease in placing the order, we would love to hear your feedback on how we can improve to turn the experience from a lovely 4* to a 5* review 😁
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Great Service
There was an issue with a set of drawers, I reached out and the team could not have been more helpful, they resolved everything. Big shout out to Victoria and Kelvin who were both fantastic and a credit to MFI
1 de octubre de 2026
Opinión espontánea
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in support from our colleagues Kelvin and Victoria! We agree they are indeed fantastic and a huge credit to the team 🙂
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Arrived quickly.No damage easy to put…
Arrived quickly.No damage easy to put together
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience shopping with MFI and found ease in assembly! 😁
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Great website and products
Great website and products. Great value for money.
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Chris @ MFI
Great service five stars all the way
29 de septiembre de 2026
Respuesta de MFI
Good morning,
Thank you for your incredible 5-star Trustpilot review!
I am really happy to see you have had a great experience with us!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
Respuesta de MFI
Good morning,
Thank you for your fantastic 5-star Trustpilot review!
I am really happy to see you have had a great experience in placing your order!
We really do appreciate your feedback, so thank you for taking the time to do this for us. 😊️
Jade @ MFI
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